2013 MERCEDES-BENZ C300 Suspension Problems
63 NHTSA complaints on file
Suspension Issues in the 2013 MERCEDES-BENZ C300
63 suspension complaints have been filed with NHTSA for the 2013 MERCEDES-BENZ C300. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
63
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Suspension Complaints
Recently my Mercedes has been pulling and swaying to the side while breaking even at low speeds.Yesterday I got my 2 front tires replaced and asked them to take a look at what could be causing my rear end to pull.When I returned to pick up my car they informed me my rear subframe was completely decayed/rusted through and not safe to continue driving.
On several instances of breaking, my 2013 Mercedes Benz C300 pulls hard to the right and becomes very unstable. I assumed it was a brake problem by the way the car drove. I took it to my mechanic, who immediately identified the rear subframe had rusted so much that a control arm had broken loose from the subframe. The rear subframe acts as a foundation for the rear suspension and holds the backend together. Fortunately I was able to get this diagnosed prior to a serious accident. The car gets very unstable, especially at higher speeds, when braking. There are no warning lights that will catch this. This problem absolutely places both passengers and other cars on the road at risk of a collision when braking, especially on the highway at higher speeds. I am going to contact a local Mercedes Benz dealer to evaluate replacement of the damaged parts...
Broke rear subframe while driving. Made it home discovered the left rear suspension is almost completely detached from the vehicle. Researched the problem and discovered it’s a known issue and a warranty extension has been provided for some vehicles including some models of my particular year and model but after contacting Mercedes is seems mine is not.
Drivers side lower control arm was rusted off rear subframe causing vehicle to be inoperable.
The rear subframe is cracked. This puts myself at risk and others if vehicle is involved in an accident. The problem has been confirmed by two independent service dealers. The vehicle has only been inspected by independent dealers. No warning lights.
Excessive rust has caused a separation of the lower control arm from the rear sub frame. From Google searches this appears to be a common safety defect in the manufacturing of these vehicles. Control arm separation causes drive ability and stability issues that can lead to loss of control of said vehicle leading to accidents that can cause serious bodily injuries including death. Why hasn't Mercedes been forced to recall the affected vehicles in the United States as they have been in several other countries?
Rear subframe rust through, affecting the function of control arm. When braking mildly caused the forward motion of vehicle to swerve into oncoming traffic. It has been reported and is in their possession. There was a small clicking noise like a possible loose shock absorber, a few times in the past month. Then two days ago, the sound became stronger including a clicking noise like two pieces of sheet metal torn passing each other. Upon personal inspection I found severe rust through on the subframe on the left side in front of the left drivers side rear tire. Corporate has sent a letter extending the warranty for that part. Photos can be provided.
Rear Control Arm Broke off of the rusted Rear Sub Frame assembly which was confirmed and inspected by my mechanic.
Purchased said vehicle from Rahal Mercedes Benz (Wexford PA 15090) in 9/2021. Used. Took in for PA inspection in 10/2022 (to Rahal service dept). Mechanic noticed rear subframe was rusting (I was not aware of this until this point; was never disclosed to me by Rahal in their printed pre inspection vehicle repost; I have this document). Told me would need re-placed sometime in 2023. Never mentioned a recall. I have not received any recall. Prove from MB. Conversation with said mechanics e railed I would have to pay for this repair out of pocket. This is a major safety issue. MN should 100% cover the cost/all costs of the subframe and any issues caused by said subframe.
Car wouldn't pass inspection because of a rotted subframe. I had to pay $3k to have it replaced.
Car was garage kept and in mint condition, yet the rear subframe has completely rusted through and while breaking the car lurches to the right. Also the breaking performance is noticeably impaired. There was no signs of this failure as the car still looks new, only way of knowing was the near crash while driving and trying to stop.
The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving at high speeds and depressing the brake pedal, the rear suspension was unstable and felt loose. The contact pulled to the side of the road before continuing to drive. The contact notified an independent mechanic of the failure and was informed that the rear subframe needed to be replaced; however, the vehicle was not diagnosed. The dealer was notified of the failure through voicemail. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure was approximately 80,000.
HI I WAS DRIVING MY CAR ON THE HIGHWAY AND STARTING FEELING THE CAR SWAYING. I GOT REALLY SCARED AND TOOK SIDE BLOCKS HOME. I THOUGHT MAYBE IT WAS AIR IN THE TIRES OR A FLAT. WHEN I GOT OUT TO LOOK NO FLAT TIRES WERE FINE. THEN I STARTED HEARING LIKE A CRACKING SOUND THE NEXT DAY AND STARTED SMELLING GAS. I TOOK THE CAR TO MY MECHANIC AND HE SAID BAD NEWS THE SUBFRAME IS ROTTED OUT AND DO NO DRIVE THIS CAR. I COULD NOT BELIEVE MY EARS. HE SAID LETS SEE HOW MUCH TO FIX IT. HE LATER CALLED ME BACK AND SAID 7-11 MONTH WAIT FOR THE PART. I SAID WHATTTTTTT. HE SAID MERCEDES SAID IT’S A COMMOM PROBLEM. THEY HAVE A LOT ON BACK ORDER. HOW COULD MERCEDES KNOW THIS AND TAKE A CHAMCE ON HAVING CARS LIKE THIS ON THE ROAD. SOMEONE CAN...
The contact owns a 2013 Mercedes-Benz C300. The contact stated that while driving at various speeds, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to the local mechanic who discovered that the rear suspension cross member was fractured due to severe rust. The vehicle was later taken to the local dealer who confirmed the failure, but no repair was performed. The manufacturer was also notified of the failure. The failure mileage was 160,000.
Rear Subframe control arm broken and rusty and dangerously to drive and Mercedes refused to make it as recall.
When breaking at high speeds, the car feels like I will lose control of it. Has happened a few times and I thought I was going to hit the neighboring car. Took it to a repair shop and found out that the rear driver side subframe Is completely rotted out and the rear control arm is hanging. The car only has about 97,500 miles on it, has not been driven in high salt areas, and doesn’t have any other signs of rust. Two auto body shops have told me this shouldn’t happen on a car with that low mileage, and these cars, Mercedes c300s, are known to have this defect.
Bought a 2013 Mercedes-Benz C300 4matic on 1/16/23 with only 80k miles. Alignment was off so took it to local Mercedes dealer today on 1/24/23. They advice that the subframe was rusted and not safe to drive, they are keeping it overnight to take a closer look and evaluate. Looked into it and found this is a common issue, experienced by many all over the world. UK has rust protection so they can get it replaced for no extra cost. Why do we have to pay out of pocket? Also did buy the Carfax and showed clean with no issue found before purchasing the vehicle.
I was driving on the highway and had to hard brake when traffic slowed down quickly. My car was all over the road swerving and I am very lucky I wasn't killed. Come to find out the rear subframe had completely rusted out. I have since found out that this is a very well known issue with Mercedes that they have refused to do anything about. I am sure there have been people killed because of this. This vehicle had been at the dealer the week prior and had the rear brakes replaced. They said they did not notice that the subframe was rusting through at that time because it rusted from the inside out so it's not something that would be noticed until it completely rusted out, which in my case was on the highway. This is outrageous that Mercedes is getting away with ignoring this very well known...
There is a defect in the subframe of the vehicle which causes it to corrode and rust out. Apparently, this is a known issue with certain years and models, and has already been recalled in Europe, but not the US.
while driving in an emergency braking situation the car went left...so much so i lost control and spun 360 degrees. i thought that wasnt rite...upon investigation it turns out the right rear torque arm was no longer connected..the cradle or sub frame. it was rotted thru causing the arm to break off !!....car is not drivable and mercedes wont repair it... someone is going to get killed if it hasnt happened already !!
Went to brake, heard a thump, car proceeded to loose control bearing to the left. Then went into other lane! Could not regain control of the car until it came to a complete stop. No warning light came on,. Took to mechanic, put it on the lift found rear right side of the frame rotted. This car is garage kept, nothing else is rusted on the vehicle. The vehicle is not near any water. This a known problem with this model Mercedes. Spoke with Mercedes Benz USA, was advised not to drive the car, the frame could detach and puncture gas tank!! I have seen the recall for the problem in Canada and Europe and the repairs were covered by Mercedes. Now I have my only mode of transpiration, undriveable and sitting waiting on help!!
Discovered a severely "rotted/rusted" rear subframe and one of the passenger side suspension/control arm of the rear passenger side wheel is completely "detached/disconnected" from the rear subframe. During a hard brake, the car will "swing/drift" to the right and is very dangerous and prone to accident/catastrophe. Also, many other 2008-2014 C300 owners already have reported/complaints over the internet. This defect needs to be recalled by the manufacturer. The contact paid for the replacement and service repair of the rear subframe. The contact was informed by a technician that the detached rear control arm may "puncture" the gas tank because of how close it is to it. The vehicle is not recommended to be driven until the repair is made.
My car had new brakes installed in the last few months. All of a sudden the car "fishtailed" when applying the brakes. I brought it into my mechanic, Johns Mercedes of Wakefield, Massachusetts, for some routine service and he noticed once he put the car up on the rack that the subframe is completely rotted out due to rust. The brakes were fine. He strongly recommended not driving the car until the part can be replaced. The part is very hard to come by. I called my Mercedes dealership (Herb Chambers Mercedes in Lynnfield, Massachusetts) and Rennan told me that he has seen quite a number of problems lately with rotted subframes in C300s. He said it would cost $5000 to repair IF you could find a part. The parts are incredibly hard to find. In doing research in Mercedes forums, I read that in Germany Mercedes replaces the subframes...
I sensed the rear wheels going into a skid as I braked at low speed. I noticed it first on downhills as I drove on a mountain road which was curvy. It seemed that the car was going to go into a skid. No warning lights came on. I checked the tires were all at the same accurate level which did not change the occurrence. It happened again on flat terrain coming to a quick stop. Like one tire was responding differently than the other in the rear. I asked my mechanic to put it up on the lift so I could make sure I was safe and not causing further damage by driving it until they could fix it. Had the arms cracked off the frame from the wheels while I was driving on a winding mountain road, my life would have been in danger. He came out and...
The Rear Subframe is rusted through and cracked making the car almost undriveable. This is a known problem at Mercedes Benz. Nothing else on the vehicle is rusted and has a perfect undercarriage. The vehicle is available for inspection and has been inspected by a reputable German repair facility. There were no warning lamps, messages or other symptoms There's a Mercedes Benz recall for the rear subframe in Canada.
While my car was being inspected at the Mercedes dealer from who I purchased the car, I was informed that the rear subframe was rusting out, needed to be replaced immediately (at the cost of $4250) as it is unsafe to drive and that the result could be catastrophic if I continued to drive it. They explained that they are having this problem with other C300 models in the US, Canada and Germany, but there has not been a recall in the USA. They told me that it might be the road salt as this is only happening in the North East. If this were true than I would think other parts of the undercarriage would be rusted or this would occur in other models too. They are well aware of this issue but have neglected to contact owners therefore putting my life and the life of my family at...
I was driving on the highway i hit the brakes as traffic was starting to build up and the car veered into the right lane and all of a sudden and almost got hit by a tractor trailer. It felt so scary, weird when hitting the brakes after that. I took it to my mechanic immediately and he said the rear subframe is rotted out and DO NOT DRIVE THIS CAR!!!!!!!!! I asked please get me an estimate on how much to fix. He called me later in the day and said it was a 8 month wait for the part and the Mercedes dealer said it is a VERY VERY VERY common problem on these cars. There are Thousands and thousands. There is a defect when manufactured and MERCEDES does not want to do a recall or step up to the plate in the United States. There is a...
Subframe corrosion, no accident but dangerous and common issue with Mercedes Benz cars
The contact owns a 2013 Mercedes-Benz C300. The contact stated that while his wife was driving approximately 35 MPH and attempting to abruptly stop the vehicle to avoid a crash, the vehicle suddenly drifted into the opposite lane while depressing the brake pedal. Upon inspection, it was discovered that the rear control arms had failed. The vehicle was driven to the local mechanic who diagnosed that the failure was due to severe subframe corrosion. The contact was informed that the rear subframe and rear control arms needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 86,000.
While driving on highway, started to slowdown on exit. Vehicle rear end felt waiving side to side. Had vehicle checked with local mechanic. Reported rear subframe rusted and split. Advised not to drive & replace the subframe. Visited MB dealer service. Informed it is a known problem and a safety problem. Can repair when part is re-stock in January 2023?? $4,000 + Research online. Plenty reports in forums with same problem. Why there is not a safety recall?
Filing complaint for my 2013 Mercedes C300. I was informed by the dealership this vehicle has a rusted out rear subframe and the vehicle is no longer operable. This is a very common and serious safety issue, and the Mercedes dealership is refusing to cover the cost of the repair. Please help!
August 30,2022 local Mercedes Benz dealer stated that their inspection found that the rear sub frame was rusted and needed to be replaced (estimated cost $4,699.88). I had two other independent repair shops confirm the sub frame condition.My car had 78,753 miles on it at time of discovery of sub frame corrosion condition. My independent repair shop says that OEM sub frames are back ordered with no estimate of when one would be available. Internet searches and discussion with independent repair shops indicate the rear sub frame corrosion , and structural failures, are a common problem.Structural failures are a serious safety hazard and this defect should be the subject of an NHTSA investigation and recall and replacement by Mercedes Benz. Structural suspension parts should not corrode and fail after only 78,000 miles on cars driven in normal conditions.
The rear suspension frame was rusted, and the suspension rusted off the frame through normal wear and tear (no potholes, incidents, etc). Left side rusted off, Right side is on its way. Brake distance was increased and suddenly braking on the highway resulted in back of car swerving slightly, almost hit a truck that suddenly merged into my lane. This was discovered during an MD state inspection, I called 6 dealerships in the area, and all were familiar with the issue with this chassis. I got two estimates saying the same problem. This forum shows that there are many more like me, and even in the UK dealerships are doing replacement free of charge due to how widespread it is: https://www.benzworld.org/threads/w204-rear-subframes-deterioration.3048088/ The part has not been inspected by the manufacturer/police/insurance inspector. There were no warning lights or any alerts on my dash indicating this issue, I only found out bc...
The contact owns a 2013 Mercedes-Benz C300. The contact stated while driving approximately 65 MPH, the vehicle started shuddering inadvertently, almost causing the contact to lose control of the steering wheel. The contact was able to veer to the side of the road. The vehicle was towed to a certified independent mechanic who diagnosed that the driver's side rear subframe was severely corroded and fractured. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 95,000.
Rear subframe cracked; car has less than 95,000 miles and looks great. My two children of driving age were using the vehicle at the time, driving others as well. Fortunately, I happened to drive it not longer after the issue and took it to the shop immediately. They put it on the lift and saw that the rear subframe was cracked all the way through. As it turns out, it is becoming very common on this make/model--and it is nearly impossible to get a replacement. Mercedes Benz told me maybe sometime in 2023. In addition to having it inspected, I have since been in contact with several dealers and mechanics. Results are invariable: the part is in extremely high demand, Mercedes cannot fill the demand, and the wait is indefinite but long. There were no warning lamps, messages or other symptoms of the problem. In addition to the inconvenience, the...
Brought my car to the dealership because I was hearing a noise when going over bumps. Also noticed some instability when braking and driving at highway speeds. Dealer informed my my subframe had rusted and told me the car was unsafe to drive.
Rear subframe and rear wheel control arm separated and corroded. Car not safe to drive. 2013 model with 31,000 miles, always garaged and maintained.
THE REAR SUBFRAME ON THE CAR IS COMPLETELY RUSTED. I GET AN OIL CHANGE AND A INSPECTION OF THE CAR DONE AT THE DEALER EACH YEAR. NOBODY MENTIONED TO ME THAT THE REAR SUBFRAME IS RUSTED AND IS ABOUT TO CRACK AND FALL APART. WAS DRIVING HOME FROM WORK WHEN I SUDDENLY HAD TO STOP AND THE WHOLE CAR SHIFTED TO THE RIGHT ALMOST CAUSING ME TO CRASH. DROVE HOME AND NOTICED A NOISE EVERY TIME I HIT THE BRAKES. THE NEXT DAY TOOK IT TO A MECHANIC AND HE SHOWED ME THAT THE SUBFRAME CRACKED AND FELL APART. I KNOW THIS IS A BIG ISSUE IN EUROPE AND THE DEALERS CHANGE IT FREE OF CHARGE SINCE IT IS ON A RECALL, BUT NOTHING IN THE USA AFTER SEVERAL COMPLAINTS FROM DRIVERS. DO SOMETHING ABOUT THIS!
I had noticed that my car was starting to pull to the side when braking. I took it in to my authorized dealer, where I always have it serviced and maintained, and I was told that the rear sub-frame bracket was broken off at the left rear lower control arm attachment point. The rear sub-frame and left rear lower control arm needs to be replaced. I was told that the car was absolutely not safe to drive. I have always taken great care to maintain the vehicle, and it has always been stored in a garage. There were no warning signs prior to the failure, and I was very surprised to hear that the sub-frame had rusted out since there is no rust anywhere else on the vehicle.
The left rear subframe is torn and severely rusted. The left rear arm also needs to be replaced because it is essentially not connected to anything which makes the car not safe to drive. I took the car to an independent shop and was told not to drive the car any longer. I had to have the car towed to my home. I was made aware that this is a common issue In Mercedes C300 and Mercedes US has refused to issue a recall although in Canada a recall has been issued on this particular part. I was driving on the highway with my 1 yr old in the backseat when my car started to pull side to side. The car felt out of control. There were no warning indicators about this issue so I wasn’t sure what was going on. Im happy I followed my instincts and had the...
So I took my car to get new tires and the tech told me that my rear subfram was rusted and cracked ,unsafe to drive . I called mercedes and they asked to take it to the dealership and get a quote. I did this and there response was to do nothing .this issue has been recalled in Germany and also Canada. But nothing done in United States. This is a serious safety issue .let's say I never got my tires and never found out and was traveling 70mph down the freeway and had to hit the brakes hard for whatever reason and this part fails and breaks. Everyone in my car and whoever else my car collides into life's would most definitely be in danger
The driver side suspension mount to the rear subframe has rusted through. While applying the brakes the car pulled radically to the left almost causing me to lose control. This is a known issue from what I can determine but Mercedes has refused to issue a recall. The car cannot be driven until this is fixed.
The item that has failed is the rear subframe of the vehicle. It is available to be viewed. It is still on my car, as it has not yet been replaced due to the cost. When braking, the front of the car will pull left and back feels like it is pulling to the right, as if you are spinning out. The problem is that the subframe is rusted out at under 100,000 miles. I just hit 100,000 and it has already broke completely. I was told by the dealership that this is a safety concern where the back of the vehicle could fall off, there words, not mine. I have been in contact with Mercedes Benz corporate and they said since I am past 50,000 miles, there is nothing they can do. There were no safety warnings, recalls or lights in the car that has given me any indication...
Vehicle is 9 years old with 69825 miles and the Rear drivers side Subframe rusted out and broke off the vehicle. This is a common problem and is a recall in both Europe and Canada and needs to be recalled in America, this is very dangerous and life threatening as I googled and there are hundred similar stories.
My Mercedes C300, 2013, 46,123 miles has 2 holes in rear sun frame, rendering it unsafe to drive. Dealership and MB will not acknowledge this is a common problem with this make/model. Recall for very same problem in Canada & other nations has been issued but not in USA. Dangerous situation!!! $5,200 to repair! On a premium brand auto with less than 50,000 miles. Please help!
Vehicle inspection during oil change has revealed that the vehicle has a broken rear subframe. Apparently this is a common problem in Mercedes C300 vehicles, which are subject to recall for this issue in Germany and Canada. Vehicle report here (with video of broken subframe): https://xoxocar.com/inspection.aspx?inspectionid=9e225031-77b5-4304-8ec1-a10c859b90f0&print=true
Car with just 130,000 miles needs significant subframe and related parts replaced. There are countless discussion boards of similar failures across Mercedes Benz car lines. The estimated cost of repairs at the dealership exceeds $5000 just for subframe work. When braking the car veers to the left and the right end tries to swing around. Again, this is noted on multiple discussion board. MB has consistently demonstrated negligence in addressing this as service advisers state this is not uncommon and is seen often. A recall/replacement is warranted.
My rear sub frame is rusted and unsafe to drive.. There seems to be a recall in Canada (I think) but not in the US. this is an unsafe issue that needs to be fixed. All local repair shops are aware of these and have several that need repaired as well.
2013 Mercedes Benz C300 4dr AWD. Corrosion of Rear Sub-Frame (aka "Rear Axle Carrier" or "Suspension Cross Member") (New Part #: 207-350-97-02. Old Part #: 204-350-01-41 + other numbers). Car experienced erratic behavior under all braking scenarios. Extremely dangerous behavior under heavy breaking (65 mph to 25 mph). Life threatening severity of issue. 2 personal experiences. 1: Stopping at a yellow light in a quick fashion (55-0 mph, no abs required), car pulled hard to left and almost pulled me into curbing on left hand side. It felt like the rear end was on ice and was going to do a 180 partial spin. 2: Pulling off a highway into a turning lane and braked hard to slow down for right hand turn (65-15 mph). Car pulled about 8 feet left and almost put me back into full speed traffic. Same uncontrollable "on ice" feeling. I was on a road...
I have a 2013 Mercedes Benz C 300 sport, and I felt my car shaking if I drive above speed of 35-40. Took it to Mercedes Benz dealership is Rockville center NY, they told me it is my subframe, which cost parts $2496 and labor $3704, Total $6196. Sad part is that my car is in excellent condition and Mercedes refuse from even helping to reduce cost.
Other 2013 MERCEDES-BENZ C300 Problem Areas
Air Bags
99 complaints
Structurebody
41 complaints
Steering
25 complaints
Unknown Or Other
18 complaints
Electrical System
16 complaints
Service Brakes
14 complaints
Structureframe And Members
13 complaints
Engine
8 complaints
Vehicle Speed Control
7 complaints
Wheels
5 complaints
Suspensionsubframemounting Bracket
4 complaints
Exterior Lighting
3 complaints
Power Train
3 complaints
Fuelpropulsion System
2 complaints
Tires
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemhorn
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Electronic Stability Control Esc
1 complaint
Fuel System Gasolinestorageauxillary Tank
1 complaint
Seat Belts
1 complaint
Service Brakes Hydraulic
1 complaint
Structure
1 complaint
Structurebodydoorhandleinterior
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Tiressidewall
1 complaint
Visibilitywiper
1 complaint