NHTSA Complaint #11503518 — 2013 MERCEDES-BENZ C300

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11503518
Vehicle	2013 MERCEDES-BENZ C300
Component	SUSPENSION
Date of Incident	January 24, 2023
Date Filed	January 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Bought a 2013 Mercedes-Benz C300 4matic on 1/16/23 with only 80k miles. Alignment was off so took it to local Mercedes dealer today on 1/24/23. They advice that the subframe was rusted and not safe to drive, they are keeping it overnight to take a closer look and evaluate. Looked into it and found this is a common issue, experienced by many all over the world. UK has rust protection so they can get it replaced for no extra cost. Why do we have to pay out of pocket? Also did buy the Carfax and showed clean with no issue found before purchasing the vehicle.

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