NHTSA Complaint #11472951 — 2013 MERCEDES-BENZ C300

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11472951
Vehicle 2013 MERCEDES-BENZ C300
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

The item that has failed is the rear subframe of the vehicle. It is available to be viewed. It is still on my car, as it has not yet been replaced due to the cost. When braking, the front of the car will pull left and back feels like it is pulling to the right, as if you are spinning out. The problem is that the subframe is rusted out at under 100,000 miles. I just hit 100,000 and it has already broke completely. I was told by the dealership that this is a safety concern where the back of the vehicle could fall off, there words, not mine. I have been in contact with Mercedes Benz corporate and they said since I am past 50,000 miles, there is nothing they can do. There were no safety warnings, recalls or lights in the car that has given me any indication there was a problem until it broke and I felt it during breaking. This issue seems to have happened to many individuals driving the Mercedes C300, as it is not just a small number. Currently, MB has this backordered due to the number of cases. They should be responsible for a recall for the price paid for their vehicles.

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