NHTSA Complaint #11507175 — 2013 MERCEDES-BENZ C300
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11507175 |
| Vehicle | 2013 MERCEDES-BENZ C300 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
HI I WAS DRIVING MY CAR ON THE HIGHWAY AND STARTING FEELING THE CAR SWAYING. I GOT REALLY SCARED AND TOOK SIDE BLOCKS HOME. I THOUGHT MAYBE IT WAS AIR IN THE TIRES OR A FLAT. WHEN I GOT OUT TO LOOK NO FLAT TIRES WERE FINE. THEN I STARTED HEARING LIKE A CRACKING SOUND THE NEXT DAY AND STARTED SMELLING GAS. I TOOK THE CAR TO MY MECHANIC AND HE SAID BAD NEWS THE SUBFRAME IS ROTTED OUT AND DO NO DRIVE THIS CAR. I COULD NOT BELIEVE MY EARS. HE SAID LETS SEE HOW MUCH TO FIX IT. HE LATER CALLED ME BACK AND SAID 7-11 MONTH WAIT FOR THE PART. I SAID WHATTTTTTT. HE SAID MERCEDES SAID IT’S A COMMOM PROBLEM. THEY HAVE A LOT ON BACK ORDER. HOW COULD MERCEDES KNOW THIS AND TAKE A CHAMCE ON HAVING CARS LIKE THIS ON THE ROAD. SOMEONE CAN GET KILLED. I DID SOME INVESTIGATING AND ITS ALL OVER WITH SO MANY MANY CARS. HOW CAN THEY NOT HAVE A RECALL ON THIS. GOD FORBID SOMEONE GETS HURT BAD OR DIES. I FOUND IT IT’S A RECALL IN CANADA AND EUROPE. COME ON GUYS WHATS UP?. THIS IS NOT FAIR. ITS ONLY A MATTER OF TIME BEFORE SOMETHING HAPPENS SO YOU HAVE TO RECALL . PLEASE LET ME KNOW. I CANNOT NOT HAVE A CAR TO DRIVE THIS IS INSANE. I WILL LOOK OTHER WAYS TO TRY TO FIX BUT COME ON YOU GUYS ARE MERCEDES BENZ I HAVE HAD ABOUT 5 OF THEM!!!!!!! MERCEDES DOES NOT RESPOND. I PAID TO FIX IT ON MY OWN BECAUSE I NEED A CAR. THIS IS REAL BAD AND ITS A RECALL ALL OVER BUT THE US I PAID TO FIX IT AS THE PART IS ON BACKORDER AND I GOT LUCKY SOMEONE CANCELED THE ORDER. I WOULD LIKE TO GET REIMBURSTED
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