NHTSA Complaint #11489258 — 2013 MERCEDES-BENZ C300
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11489258 |
| Vehicle | 2013 MERCEDES-BENZ C300 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The rear suspension frame was rusted, and the suspension rusted off the frame through normal wear and tear (no potholes, incidents, etc). Left side rusted off, Right side is on its way. Brake distance was increased and suddenly braking on the highway resulted in back of car swerving slightly, almost hit a truck that suddenly merged into my lane. This was discovered during an MD state inspection, I called 6 dealerships in the area, and all were familiar with the issue with this chassis. I got two estimates saying the same problem. This forum shows that there are many more like me, and even in the UK dealerships are doing replacement free of charge due to how widespread it is: https://www.benzworld.org/threads/w204-rear-subframes-deterioration.3048088/ The part has not been inspected by the manufacturer/police/insurance inspector. There were no warning lights or any alerts on my dash indicating this issue, I only found out bc I just so happened to need to do an MD state inspection, and I had been hearing a squeaking noise. Also, my brake distance was longer, and my car swerved a little under sudden braking on a dry sunny day.
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