NHTSA Complaint #11477996 — 2013 MERCEDES-BENZ C300

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11477996
Vehicle 2013 MERCEDES-BENZ C300
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The left rear subframe is torn and severely rusted. The left rear arm also needs to be replaced because it is essentially not connected to anything which makes the car not safe to drive. I took the car to an independent shop and was told not to drive the car any longer. I had to have the car towed to my home. I was made aware that this is a common issue In Mercedes C300 and Mercedes US has refused to issue a recall although in Canada a recall has been issued on this particular part. I was driving on the highway with my 1 yr old in the backseat when my car started to pull side to side. The car felt out of control. There were no warning indicators about this issue so I wasn’t sure what was going on. Im happy I followed my instincts and had the car looked at. I am now faced with purchasing a new car or having the car repaired for several thousand dollars. I have had the car for six years without issue and I’m told that this is a manufacturer defect.

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