2014 MAZDA MAZDA5 — Problems, Recalls & Safety Data
N/A
Safety Rating
16
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2014 MAZDA MAZDA5
The 2014 MAZDA MAZDA5 has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE. 2 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Service Brakes (4 complaints), Engine (2 complaints), and Steering (2 complaints).
Recalls for the 2014 MAZDA MAZDA5
NHTSA has recorded 1 recall for the 2014 MAZDA MAZDA5, potentially affecting up to 580,455 vehicles.
Recall 16V644000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
| 580,455 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected...
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
View full details →Owner Complaints for the 2014 MAZDA MAZDA5
16 complaints have been filed with NHTSA for the 2014 MAZDA MAZDA5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 4 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I bought this vehicle as is, about 2 months past, after driving it home I felt after pressing the Brakes pedal that it is not responding until I press 2 or 3 times. I went bnack to the dealer the next day and made a complain. They sent me to their Mechanic who diagnosed the problem to be the ABS Hydraulic Control Unit Assembly. It is available for inspection upon request. My safety and the safety of my family was put at risk because of the fact that I have to pump the brakes to slow the vehicle. Yes the problem was confirmed by the independent Mechanic recomended by the dealer, with a detailed estimate. No inspection was performed by the manufacturer, police or insurance representatives. The service light was on from the day I bought the vehicle.
Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.
Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.
Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.
The car became hard to steer, and I noticed the power steering light was on. It is a safety risk due to increased difficulty steering car and a risk for myself and other drivers on the road. This just occurred today and has not been investigated by an other parties. No warning or incidents prior to steering becoming difficult.
Safety Rating for the 2014 MAZDA MAZDA5
NHTSA has not yet tested the 2014 MAZDA MAZDA5 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 MAZDA MAZDA5
Mazda Motor Corp. has issued 2 technical service bulletins (TSBs) for the 2014 MAZDA MAZDA5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
04-001-20-3672 — SERVICE BRAKES, HYDRAULIC
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
09-030-19-3598 — STRUCTURE
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for the recall were chrome-plated, which is smooth and may cause a shortage...
NHTSA Investigations for the 2014 MAZDA MAZDA5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA MAZDA5
- 2009 MAZDA MAZDA5 — 80 complaints
- 2010 MAZDA MAZDA5 — 72 complaints
- 2011 MAZDA MAZDA5 — 2 complaints
- 2012 MAZDA MAZDA5 — 45 complaints
- 2013 MAZDA MAZDA5 — 35 complaints
- 2014 MAZDA MAZDA5 (current)
- 2015 MAZDA MAZDA5 — 9 complaints
- 2016 MAZDA MAZDA5 — 2 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints