2010 MAZDA MAZDA5 — Problems, Recalls & Safety Data
N/A
Safety Rating
72
Owner Complaints
1
Recall
14
Service Bulletins
0
Investigations
Overview of the 2010 MAZDA MAZDA5
The 2010 MAZDA MAZDA5 has received a total of 72 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. 14 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Air Bags (11 complaints), Engine (8 complaints), and Steering (5 complaints).
Recalls for the 2010 MAZDA MAZDA5
NHTSA has recorded 1 recall for the 2010 MAZDA MAZDA5, potentially affecting up to 16,200 vehicles.
Recall 10V600000 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
| 16,200 vehicles affected
Defect: MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Consequence: THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
View full details →Owner Complaints for the 2010 MAZDA MAZDA5
72 complaints have been filed with NHTSA for the 2010 MAZDA MAZDA5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 11 | 1 | 0 | 1 | 0 |
| Engine | 8 | 1 | 1 | 0 | 0 |
| Steering | 5 | 0 | 0 | 0 | 0 |
| Suspension | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Structurebody | 4 | 1 | 0 | 1 | 0 |
| Tires | 4 | 0 | 0 | 0 | 0 |
| Electrical System | 3 | 1 | 1 | 0 | 0 |
| Fuelpropulsion System | 3 | 1 | 1 | 0 | 0 |
| Air Bagsfrontal | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 1 | 0 | 1 | 0 |
| Structurebodydoor | 2 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Child Seat | 1 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Fuel System Other | 1 | 0 | 0 | 0 | 0 |
| Interior Lighting | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Tiresvalve | 1 | 0 | 0 | 0 | 0 |
| Traction Control System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
Safety Rating for the 2010 MAZDA MAZDA5
NHTSA has not yet tested the 2010 MAZDA MAZDA5 in its New Car Assessment Program.
Technical Service Bulletins for the 2010 MAZDA MAZDA5
Mazda Motor Corp. has issued 14 technical service bulletins (TSBs) for the 2010 MAZDA MAZDA5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
00-001-21-3768 — ENGINE AND ENGINE COOLING
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create...
04-002-19-3545 — SERVICE BRAKES
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
01-001-19-3551 — ELECTRICAL SYSTEM
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
05-001-18-3453 — POWER TRAIN
Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF. ATF M-V (TYPE M5) HAS A GREATER...
MT-004-18 — ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical...
0200416 — SUSPENSION:FRONT:SHOCK ABSORBER
SHOCK ABSORBER REPLACEMENT GUIDELINES
04-004-14-2926 — SERVICE BRAKES
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.
01-024-13 — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
01-025-13 — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
01-024-13-2824 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P2096:00 (TARGET A/F FEEDBACK SYSTEM TOO LEAN). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. TO REPAIR THE PROBLEM, THE PCM REPROGRAMMING FILES HAVE BEEN UPDATED WITH IMPROVED SOFTWARE.
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2010 MAZDA MAZDA5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA MAZDA5
- 2006 MAZDA MAZDA5 — 103 complaints
- 2007 MAZDA MAZDA5 — 79 complaints
- 2008 MAZDA MAZDA5 — 86 complaints
- 2009 MAZDA MAZDA5 — 80 complaints
- 2010 MAZDA MAZDA5 (current)
- 2011 MAZDA MAZDA5 — 2 complaints
- 2012 MAZDA MAZDA5 — 45 complaints
- 2013 MAZDA MAZDA5 — 35 complaints
- 2014 MAZDA MAZDA5 — 16 complaints
- 2015 MAZDA MAZDA5 — 9 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints