2013 MAZDA MAZDA5 — Problems, Recalls & Safety Data
N/A
Safety Rating
35
Owner Complaints
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2013 MAZDA MAZDA5
The 2013 MAZDA MAZDA5 has received a total of 35 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE. 4 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Service Brakes (5 complaints), Engine (4 complaints), and Steering (4 complaints).
Recalls for the 2013 MAZDA MAZDA5
NHTSA has recorded 1 recall for the 2013 MAZDA MAZDA5, potentially affecting up to 580,455 vehicles.
Recall 16V644000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
| 580,455 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected...
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
View full details →Owner Complaints for the 2013 MAZDA MAZDA5
35 complaints have been filed with NHTSA for the 2013 MAZDA MAZDA5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 5 | 3 | 0 | 1 | 0 |
| Engine | 4 | 1 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 1 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Chest Clip Buckle Harness | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 1 | 0 | 0 | 0 |
| Insert Padding | 1 | 0 | 0 | 0 | 0 |
| Parking Brake | 1 | 1 | 0 | 0 | 0 |
| Seatsfront Assemblyhead Restraint | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoorhandleexterior | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
All of the door handles and locks have loosened and fallen off. Sliding door will not latch now. Hatch on rear has lost suspension.
Unknown
Unknown
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
Safety Rating for the 2013 MAZDA MAZDA5
NHTSA has not yet tested the 2013 MAZDA MAZDA5 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 MAZDA MAZDA5
Mazda Motor Corp. has issued 4 technical service bulletins (TSBs) for the 2013 MAZDA MAZDA5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
MT-003-21 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: OIL COOLER
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
09-001-17-3296b — EXTERIOR LIGHTING:HEADLIGHTS
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1...
MTI_1034 — UNKNOWN OR OTHER
This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.
04-002-14-2879 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS.
NHTSA Investigations for the 2013 MAZDA MAZDA5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA MAZDA5
- 2008 MAZDA MAZDA5 — 86 complaints
- 2009 MAZDA MAZDA5 — 80 complaints
- 2010 MAZDA MAZDA5 — 72 complaints
- 2011 MAZDA MAZDA5 — 2 complaints
- 2012 MAZDA MAZDA5 — 45 complaints
- 2013 MAZDA MAZDA5 (current)
- 2014 MAZDA MAZDA5 — 16 complaints
- 2015 MAZDA MAZDA5 — 9 complaints
- 2016 MAZDA MAZDA5 — 2 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints