2015 MAZDA MAZDA5 — Problems, Recalls & Safety Data
N/A
Safety Rating
9
Owner Complaints
1
Recall
6
Service Bulletins
0
Investigations
Overview of the 2015 MAZDA MAZDA5
The 2015 MAZDA MAZDA5 has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE. 6 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Engine (1 complaint), and Equipment Adaptivemobility (1 complaint).
Recalls for the 2015 MAZDA MAZDA5
NHTSA has recorded 1 recall for the 2015 MAZDA MAZDA5, potentially affecting up to 580,455 vehicles.
Recall 16V644000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
| 580,455 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected...
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
View full details →Owner Complaints for the 2015 MAZDA MAZDA5
9 complaints have been filed with NHTSA for the 2015 MAZDA MAZDA5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 1 | 0 | 4 | 0 |
| Engine | 1 | 1 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 4 | 0 |
| Seats | 1 | 1 | 0 | 4 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then had the part repaired by a local fabricator. I have pictures showing the failure.
2015 MADZDA S. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. THE CONSUMER STATED WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND STRUCK ANOTHER VEHICLE.
LOSS OF POWER STEERING AT RANDOM TIMES.SRS LIGHT COMES ON AND POWER STEERING LOCKS UP WHILE DRIVING. YOU HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. IT'S VERY SCARY NOT KNOWING WHEN THIS WILL RANDOMLY HAPPEN AS YOUR DRIVING DOWN THE ROAD. IT COULD CAUSE AN ACCIDENT. I SEE WHERE OLDER MODELS HAVE BEEN RECALLED FOR STEERING BUT NOT NEWER ONES.
MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALSO MY SONS SEATBELT CAME UNDONE ON IMPACT, RESULTING IN SEVERAL CRITICAL INJURIES THAT REQUIRED HIM TO BE AIRLIFTED TO A CHILDREN'S TRAUMA CENTER. THE VEHICLE WAS TOTALED. THE WEATHER WAS CLEAR, ROADS DRY AND IT WAS DAYLIGHT, A LITTLE AFTER 5PM.*DT *TR
MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALSO MY SONS SEATBELT CAME UNDONE ON IMPACT, RESULTING IN SEVERAL CRITICAL INJURIES THAT REQUIRED HIM TO BE AIRLIFTED TO A CHILDREN'S TRAUMA CENTER. THE VEHICLE WAS TOTALED. THE WEATHER WAS CLEAR, ROADS DRY AND IT WAS DAYLIGHT, A LITTLE AFTER 5PM.*DT *TR
Safety Rating for the 2015 MAZDA MAZDA5
NHTSA has not yet tested the 2015 MAZDA MAZDA5 in its New Car Assessment Program.
Technical Service Bulletins for the 2015 MAZDA MAZDA5
Mazda Motor Corp. has issued 6 technical service bulletins (TSBs) for the 2015 MAZDA MAZDA5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
01-003/22 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
09-030-19-3598 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for the recall were chrome-plated, which is smooth and may cause a shortage...
00-001-18-3446a — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create...
04-003-18-3455 — ENGINE AND ENGINE COOLING
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If...
0101415 — ELECTRICAL SYSTEM
Engine Oil seepage from engine oil pressure switch
01-013-15-3048 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
SOME CUSTOMERS MAY COMPLAIN THAT THE FUEL TANK IS DIFFICULT TO FILL UP. THIS CONCERN MAY BE CAUSED BY IMPROPER OPERATION OF THE NON-RETURN VALVE IN THE FUEL TANK (TEMPORARILY STUCK OPEN). THE PRODUCTION PROCESS OF THE FUEL TANK HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
NHTSA Investigations for the 2015 MAZDA MAZDA5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA MAZDA5
- 2010 MAZDA MAZDA5 — 72 complaints
- 2011 MAZDA MAZDA5 — 2 complaints
- 2012 MAZDA MAZDA5 — 45 complaints
- 2013 MAZDA MAZDA5 — 35 complaints
- 2014 MAZDA MAZDA5 — 16 complaints
- 2015 MAZDA MAZDA5 (current)
- 2016 MAZDA MAZDA5 — 2 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints