2009 MAZDA MAZDA5 — Problems, Recalls & Safety Data
N/A
Safety Rating
80
Owner Complaints
3
Recalls
8
Service Bulletins
1
Investigation
Overview of the 2009 MAZDA MAZDA5
The 2009 MAZDA MAZDA5 has received a total of 80 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, STEERING:ELECTRIC POWER ASSIST SYSTEM, EQUIPMENT. 8 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Steering (15 complaints), Suspension (8 complaints), and Tires (8 complaints).
Recalls for the 2009 MAZDA MAZDA5
NHTSA has recorded 3 recalls for the 2009 MAZDA MAZDA5, potentially affecting up to 233,523 vehicles.
Recall 10V600000 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
| 16,200 vehicles affected
Defect: MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Consequence: THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE FUEL PUMP CONNECTOR AND IF NECESSARY IT WILL BE REPLACED AND THE HARNESS WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 6, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
View full details →Recall 10V374000 — STEERING:ELECTRIC POWER ASSIST SYSTEM
| 215,000 vehicles affected
Defect: MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Consequence: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Remedy: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
View full details →Recall 09E011000 — EQUIPMENT
| 2,323 vehicles affected
Defect: THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS...
Consequence: THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
View full details →Owner Complaints for the 2009 MAZDA MAZDA5
80 complaints have been filed with NHTSA for the 2009 MAZDA MAZDA5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 15 | 2 | 0 | 5 | 0 |
| Suspension | 8 | 0 | 0 | 0 | 0 |
| Tires | 8 | 0 | 0 | 0 | 0 |
| Electrical System | 7 | 0 | 1 | 0 | 0 |
| Wheels | 5 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 1 | 0 | 0 | 0 |
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 1 | 0 | 0 |
| Equipment | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 1 | 0 | 0 | 0 |
| Tiresvalve | 2 | 0 | 0 | 0 | 0 |
| Visibility | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingcooling System | 1 | 0 | 1 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Parking Brake | 1 | 1 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Power Trainmanual Transmission | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steeringhydraulic Power Assisthose Piping And Connections | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.
Safety Rating for the 2009 MAZDA MAZDA5
NHTSA has not yet tested the 2009 MAZDA MAZDA5 in its New Car Assessment Program.
Technical Service Bulletins for the 2009 MAZDA MAZDA5
Mazda Motor Corp. has issued 8 technical service bulletins (TSBs) for the 2009 MAZDA MAZDA5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-039/25 — UNKNOWN OR OTHER
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area...
09-016-23 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Speedometer replacement procedure
SA-075-22 — ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of...
09-036-20-3756 — EQUIPMENT ADAPTIVE/MOBILITY
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHî hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHî hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.
09-014-18-3443a — STRUCTURE
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
09-019-13-2805 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TO IMPROVE HANDLING OF CUSTOMER CONCERNS WITH HANDS-FREE (BLUETOOTH) VEHICLE SYSTEMS, MAZDA LAUNCHED A NEW SERVICE PROCEDURE AND PART EXCHANGE PROGRAM EFFECTIVE FEB. 08, 2010 ON APPLICABLE VEHICLES. DUE TO THE COMPLEXITY OF SOFTWARE AND HARDWARE AVAILABLE ON VARIOUS CELLULAR PHONES AND CELL PHONE PROVIDER NETWORKS, IT IS ESSENTIAL FOR...
SB-08-004-11 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
MAZDA: 2006-2010 MAZDA 5. AIR BAG WARNING LIGHT IS ON WITH A STORED TROUBLE CODE. *RM
SB-01-012-09 — ENGINE AND ENGINE COOLING:ENGINE
MAZDA: MIL COMES ON WITH P2004/CHECK VALVE STUCK OPEN. SOME VEHICLES MAY EXPERIENCE AN MIL THAT COMES ON WITH DTC P2004 (VARIABLE TUMBLE SHUTTER VALVE STUCK OPEN). THE CAUSE MAY BE THE CHECK VALVE IN THE INTAKE MANIFOLD VACUUM CHAMBER BEING STUCK OPEN. CHECK VALVE HAS NOW BEEN UPDATED. *PE
NHTSA Investigations for the 2009 MAZDA MAZDA5
NHTSA has opened 1 investigation into potential safety defects in the 2009 MAZDA MAZDA5.
Investigation PE10021 — STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID Closed
Opened:
Loss of Electric Power Steering Assist
Other Model Years of the MAZDA MAZDA5
- 2006 MAZDA MAZDA5 — 103 complaints
- 2007 MAZDA MAZDA5 — 79 complaints
- 2008 MAZDA MAZDA5 — 86 complaints
- 2009 MAZDA MAZDA5 (current)
- 2010 MAZDA MAZDA5 — 72 complaints
- 2011 MAZDA MAZDA5 — 2 complaints
- 2012 MAZDA MAZDA5 — 45 complaints
- 2013 MAZDA MAZDA5 — 35 complaints
- 2014 MAZDA MAZDA5 — 16 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints