2021 MAZDA CX-30 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

123

Owner Complaints

12 Crashes

2

Recalls

ACTIVE RECALL

101

Service Bulletins

0

Investigations

Overview of the 2021 MAZDA CX-30

The 2021 MAZDA CX-30 has received a total of 123 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE, TIRES:VALVE. 101 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Engine (47 complaints), Electrical System (13 complaints), and Unknown Or Other (8 complaints).

Recalls for the 2021 MAZDA CX-30

NHTSA has recorded 2 recalls for the 2021 MAZDA CX-30, potentially affecting up to 14,456 vehicles.

Recall 21V086000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE

| 13,857 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Consequence: If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

Remedy: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may...

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Recall 21V101000 — TIRES:VALVE

| 599 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2021 Mazda3 and CX-30 vehicles. Air may suddenly leak from the tire air valve.

Consequence: A sudden air leak from the tire air valve may cause a loss of vehicle control while driving, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will replace all four tire air valves with new parts, free of charge. The recall began April 6, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall...

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Owner Complaints for the 2021 MAZDA CX-30

123 complaints have been filed with NHTSA for the 2021 MAZDA CX-30. Below is a breakdown by vehicle component.

Most Recent Complaints

#11705780 | WHEELS | | N/A miles
On December 13, 2025, my vehicle (2021 Mazda CX-30) was serviced at a Valvoline Instant Oil Change location. During service, the technician stated he was checking tire pressure and asked whether 36 PSI was acceptable. I agreed. When I pulled out of the bay, the tire pressure warning light remained on and showed 29 PSI. I stopped immediately and informed the technician. He then stated he could not inflate the rear-left tire because he could not remove the valve stem cap due to corrosion. This was not disclosed before the vehicle was released. The technician told me I should drive the vehicle anyway and suggested I try removing the cap myself using pliers. No written warning or safety notice was provided. On December 16, 2025, while traveling on Interstate 81, I heard a pop/rattle and the vehicle became progressively louder. A warning displayed: “TPMS Malfunction. Have the vehicle inspected.” I continued driving until I could safely exit. The tire was shredded by the time I pulled over. The incident appears consistent with progressive deflation/underinflation leading to tire failure. The vehicle was released for highway operation despite the technician’s stated inability to service the tire at the valve stem.
#11687693 | ELECTRICAL SYSTEM | | N/A miles
Two issues A) my usb or display stop to work often I have reset to make it work again, look like loose electrical 2) many time it has also happened start key malfunction error I have jumped start, I have replaced battery same issue
Two issues A) my usb or display stop to work often I have reset to make it work again, look like loose electrical 2) many time it has also happened start key malfunction error I have jumped start, I have replaced battery same issue
#11680382 | VEHICLE SPEED CONTROL | | 47,000 miles Crash
The contact owns a 2021 Mazda CX-30. The contact stated that while driving at an undisclosed speed, the accelerator pedal was slightly depressed; however, the vehicle speed increased significantly independently. The contact stated that the failure occurred as the contact arrived at the contact's residence and was attempting to park the vehicle. The contact stated that the brake pedal was depressed; however the vehicle failed to stop, and the vehicle was uncontrollable. The contact stated that the vehicle crashed into the contact’s apartment building. The contact stated that the building siding and steps were damaged due to the failure. The contact was not injured; however the failure had caused serious anxiety issues for the contact. The vehicle was towed to a local tow yard. In addition, the contact stated that the vehicle was towed to the dealer two times prior to the failure because, when attempting to start the vehicle, the vehicle failed to start. The contact was informed that the vehicle's not starting was the result of a faulty battery, and the battery was replaced. In addition, the contact stated that the independent acceleration failure had occurred the day before the crash occurred; however the contact was planning to take the vehicle to the dealer the following day. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 47,000.
#11644437 | ELECTRICAL SYSTEM | | N/A miles
As reported by others, Engine Malfunction light came on. Car running rough. Mazda dealer says corroded wiring harness and $5k to replace. They bypass the conventional repair and splice it in. Within a hour of driving after pick up, same engine malfunction light and rough running returns. This time they said I need a new transmission. Electrical issues and faulty transmission are both dangerous. With as much posted online regarding the transmission, I would hope to find a recall. $10k in repairs for a barely 4 yr old car!

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Safety Rating for the 2021 MAZDA CX-30

The 2021 MAZDA CX-30 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2021 MAZDA CX-30

Mazda Motor Corp. has issued 101 technical service bulletins (TSBs) for the 2021 MAZDA CX-30. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SA-051-25 — WHEELS

Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is...

SA-009-24e — UNKNOWN OR OTHER

Frequently Asked Questions (FAQ)

SSPC5 FCa — UNKNOWN OR OTHER

SSPC5 - SPECIAL SERVICE PROGRAM - 2019-2021 MAZDA3 AND 2020-2021 CX-30 - CONTROL UNITS REPROGRAMMING Concern 1: Mazda3 and CX-30 – Battery concern On the subject vehicles, the CCU (climate control unit) and BCM (body control module) may not go into sleep mode even after the ignition is switched OFF...

SA-009-24b — UNKNOWN OR OTHER

Mazda Connected Services - Frequently Asked Questions (FAQ)

SSPD5 Dlr Ltr — ENGINE

SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for...

09-023-24 — LATCHES/LOCKS/LINKAGES

Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom...

SA-025-23a — EQUIPMENT ADAPTIVE/MOBILITY

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: DO NOT swap TCU with another vehicle as...

SA-025-23a — ELECTRICAL SYSTEM

When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: DO NOT swap TCU with another vehicle as...

09-029-23a — LATCHES/LOCKS/LINKAGES

Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom...

09-029-23a — ELECTRICAL SYSTEM

Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom...

Showing 10 of 101 technical service bulletins.

NHTSA Investigations for the 2021 MAZDA CX-30

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MAZDA CX-30

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Other MAZDA Models

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