2021 MAZDA CX-30 Latcheslockslinkageshatchbackliftgatelock Problems

1 NHTSA complaint on file

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Latcheslockslinkageshatchbackliftgatelock Issues in the 2021 MAZDA CX-30

1 latcheslockslinkageshatchbackliftgatelock complaint has been filed with NHTSA for the 2021 MAZDA CX-30. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

1
Complaints
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Crashes
0
Fires
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Injuries
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Deaths

All Latcheslockslinkageshatchbackliftgatelock Complaints

#11622433 |
Upon opening rear hatch, loud banging/knock developed that happened on every opening. Sounded as if it were damaging the body or latch. Did online research of problem and found through Mazda owners forum Mazda TSB #09-009/23. The TSB notes the rear latch has an "internal fault in the liftgate latch and/or loose bolts." Dealers are advised to confirm the issue and replace with new latch and bolts - "This repair will be covered under Mazda's New Vehicle Limited Warranty term." My vehicle had 71,500 miles at the time of the issue, just beyond the warranty limits. I took my vehicle to the local dealership (Whitten) along with the TSB where the problem was confirmed and I was requested to approve replacement. I argued that this should be considered a recall and covered by Mazda given the language of the TSB. The dealership advised that I would need to pay for...
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