2025 MAZDA CX-30 — Problems, Recalls & Safety Data
5/5
Safety Rating
36
Owner Complaints
1
Recall
8
Service Bulletins
0
Investigations
Overview of the 2025 MAZDA CX-30
The 2025 MAZDA CX-30 has received a total of 36 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE. 8 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Electrical System (9 complaints), Unknown Or Other (8 complaints), and Fuelpropulsion System (3 complaints).
Recalls for the 2025 MAZDA CX-30
NHTSA has recorded 1 recall for the 2025 MAZDA CX-30, potentially affecting up to 171,412 vehicles.
Recall 25V357000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
| 171,412 vehicles affected
Defect: Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Consequence: Air bags that do not deploy in the event of a crash increase the risk of injury.
Remedy: Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.
View full details →Owner Complaints for the 2025 MAZDA CX-30
36 complaints have been filed with NHTSA for the 2025 MAZDA CX-30. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 9 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 8 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 2 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicpedals And Linkages | 1 | 1 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2025 Mazda CX-30. The contact stated that the key fob had a slight dent, and after dropping the key fob, the key fob fractured into several pieces. The contact was unable to lock and unlock the vehicle using the key fob. The dealer was contacted and informed of the failure. The dealer advised the contact to purchase a new key fob. The key fob was not replaced. The manufacturer was made aware of the failure. The contact’s spouse's key fob had a similar failure, even though there was no dent in the key fob before the failure. The contact saw many online forums with the same defect. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The contact stated that his foot had been trapped on two other occasions. The failure mileage was approximately 700.
The contact owns a 2025 Mazda CX-30. The contact stated that while driving at approximately 2 mph into his garage, his right foot had slipped between the brake pedal and the accelerator pedal, and he was unable to get his foot out from under the pedals. The contact stated that the front end of his vehicle crashed into his garage wall. The contact stated that there was some damage to the front grill and the hood of the vehicle. The contact stated that he had not taken the vehicle to a dealer or collision shop. The contact had called the manufacturer and was advised that there was no action that could be taken to adjust the distance separating the brake pedal from the accelerator pedal. The contact stated that his foot had been trapped on two other occasions. The failure mileage was approximately 700.
I have been having repeated issues with the doors not autolocking, liftgate functionality, rear seat sensor, and random (collision?) warnings/sensors - among other settings that keep coming undone (audio options, etc) since the purchase of this car that I have been diligently notating/timestamping- i have close to 200 occurences so far. Just submitting another report to let you know it is STILL happening and IS NOT user error.
I have been having repeated issues with the doors not autolocking, liftgate functionality, rear seat sensor, and random (collision?) warnings/sensors - among other settings that keep coming undone (audio options, etc) since the purchase of this car that I have been diligently notating/timestamping- i have close to 200 occurences so far. Just submitting another report to let you know it is STILL happening and IS NOT user error.
Safety Rating for the 2025 MAZDA CX-30
The 2025 MAZDA CX-30 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2025 MAZDA CX-30
Mazda Motor Corp. has issued 8 technical service bulletins (TSBs) for the 2025 MAZDA CX-30. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-006-25a — UNKNOWN OR OTHER
Customers may report no audio when using the infotainment fader function fully adjusted to the rear. If the customer's vehicle is among the trim levels referenced above it is equipped with a 6-speaker infotainment system and does not include rear door speakers even though there are speaker grills/covers in the...
09-045-25 — STRUCTURE:BODY
Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid actuator lock mechanism Incomplete control logic in the R-ESU software To eliminate this concern: The mold design of the lid...
05-001-25a — POWER TRAIN
Some customers may see the A/T warning light on during (or immediately after) engine start-up with DTCs P073D:00-TCM / P1738:00-TCM stored. P073D:00-TCM: Turbine/input shaft speed sensor: Sensor output range malfunction P1738:00-TCM: Automatic transaxle internal malfunction This concern is caused by improper TCM logic. To eliminate this concern, the TCM control...
16-005-25 — ELECTRICAL SYSTEM
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C**A-NA10_10024). NOTE: If current version is not 7230C**-NA10_*****, this TSB is not applicable. (Ver. 10024 for 7230C**-NA10) fixes these software errors (bugs): Air conditioning settings cannot be controlled via Alexa without a...
SA-029-25a — ELECTRICAL SYSTEM
This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.
SA-012-25b — UNKNOWN OR OTHER
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
09-042-24a — UNKNOWN OR OTHER
Some customers may complain that the rear console lid does not slide smoothly. This may be caused by improperly positioned felt pads attached to the rear console lid lock, which may have moved out of position after repetitive use. The exposed adhesive residue may stick to the rail and disrupt...
SA-063-24 — LANE DEPARTURE: BLIND SPOT DETECTION
The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green Rear Cross Traffic Alert (RCTA) does not work Rear side radar...
NHTSA Investigations for the 2025 MAZDA CX-30
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-30
- 2020 MAZDA CX-30 — 47 complaints
- 2021 MAZDA CX-30 — 123 complaints
- 2022 MAZDA CX-30 — 41 complaints
- 2023 MAZDA CX-30 — 32 complaints
- 2024 MAZDA CX-30 — 34 complaints
- 2025 MAZDA CX-30 (current)
- 2026 MAZDA CX-30 — 0 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints