2016 KIA SORENTO Engine Problems

I BROUGHT MY 2016 KIA SORENTO IN THE DEALER FOR CHECK ENGINE LIGHT (CODE P0172). AFTER THE EVALUATED IT, THEY SAID THE FUEL PUMP AND FUEL LINES NEED TO BE REPLACED BECAUSE IT'S LEAKING FUEL INTO THE ENGINE AND THE ENGINE NEEDS AN OIL CHANGE BECAUSE THE OIL IS DILUTED WITH FUEL. THEY SAID THE FUEL PUMP AND FUEL LINE IS COVERED UNDER THE WARRANTY BUT THE OIL CHANGE ISN'T. THIS FUEL SYSTEM ISSUE IS EVERY SIMILAR TO THE RECALLS THAT WERE REPORTED ON JANUARY 17, 2019 BUT MY CAR DIDN'T FALL UNDER THE RECALL. COULD THIS BE PART OF THE RECALL? *TR

WHILE DRIVING ON HIGHWAY WE WERE ALERTED BY OTHER DRIVERS THAT THERE WAS FIRE AND SMOKE COMING FROM THE ENGINE COMPARTMENT. WE PULLED OVER IMMEDIATELY AND WITHIN MINUTES THE ENTIRE VEHICLE BURST IN FIRE. WE CONTACTED KIA MOTORS REGARDING THIS AND THEY SIMPLY DENIED RESPONSIBLY FOR THIS, DEEMING THE CAUSE OF FIRE TO BE UNRELATED TO FAULTY ENGINE COMPONENTS.

I HAD ABOUT 62,500 MILES ON THE VEHICLE. WE WERE DRIVING DOWN THE HIGHWAY AND IT WAS JUST BLOWING COLD AIR FROM THE HEATER. THE VEHICLE STARTED TO STALL AND RAPID DECELLERATE. THANKFULLY THE HIGHWAY WASN'T TOO BUSY AND WE JUST MADE IT ACROSS THE LANES TO THE SHOULDER; IT COULD'VE BEEN VERY TRAGIC IF WE GOT STUCK IN A LANE, ESPECIALLY SINCE THERE WAS NO WARNING WITH A CHECK ENGINE LIGHT BEFORE THIS. THE VEHICLE WAS SMOKING. WE GOT IT TOWED TO A REPAIR SHOP AND THEY CONFIRMED IT WAS OVERHEATING BUT COULDN'T DIAGNOSIS FULL ENGINE ISSUE. WE HAD TO GET TO A KIA DEALER TO DO AN ENGINE TEAR DOWN. THEY FOUND 6 THREADS STRIPPED AND DECIDED THEN IT NEEDS A NEW ENGINE. WE'VE CONSISTENTLY DONE OUR OIL CHANGES AND MAINTENANCE SO IS VERY CONCERNING HOW QUICKLY AND SEVERELY THIS ENGINE ISSUE CAME UP. UNFORTUNATELY WE ARE JUST...

I HAVE APPROXIMATELY 64,000 MILES ON MY CAR. A FEW WEEKS AGO, I NOTICED THAT IT WASN'T BLOWING WARM AIR, AND ASKED THAT THE SHOP TAKE A LOOK AT THEN WHEN I GOT AN OIL CHANGE. THEY DIDN'T NOTICE ANYTHING WRONG. I HAVEN'T REALLY BEEN DRIVING IT DUE TO THE STAY-AT-HOME ORDERS, BUT A FEW DAYS AGO I WAS GOING TO GO TO THE STORE, AND BEFORE I EVEN LEFT THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON, THE CAR WAS MAKING A TERRIBLE SOUND, AND THERE WAS A TON OF WHITE EXHAUST. WE HAD IT TOWED TO THE DEALER, AND THEY CALLED TO REPORT A TOTAL ENGINE FAILURE. UNFORTUNATELY I AM THE SECOND OWNER SO MY POWER TRAIN WARRANTY EXPIRED AT 60K RATHER THAN 100K.

DRIVING HEARD LOUD HAMMERING SOUND CAR STOPPED RUNNING ENGINE HAD SEIZED UP FINDING NO OIL THE CAR HAD ABSORBED 5 QUARTS OF OIL BETWEEN AN OIL CHANGE IN 87199MILES NEVER HAS BEEN EVEN A PARTIAL QUART LOW SEVERAL OTHER CARS I'VE READ ABOUT HAD THE SAME PROBLEM NO WARNING LIGHTS NO NOTHING JUST SEIZED UP AND STOPPED FULL WARRANTY A KIA SAYS WILL NOT REPLACE THE ENGINE KIA DEALERSHIP SAYS IT'S COMMON FOR A CAR TO USE 5 QUARTS OF OIL BETWEEN OIL CHANGES ALWAYS HAD BEEN FULL ON PRE-CHECK BEFORE OIL CHANGES WHEN I ASK WHY THERE IS NO OIL LIGHT OR NOTHING ON THE KIA SERVICE SAID THEY HAVE AN OIL LIGHT BUT IT DOES NOT COME ON DUE TO OIL THEY ARE SAYING I RAN THE CAR OUT OF OIL I HAD STARTED HAVING MY OIL CHANGED USING SYNTHETIC OIL WHICH ARE ADVERTISED AT 10,000 MILES BETWEEN...

WHILE PASSING, SUDDEN LOSS OF ALL POWER. THE CHECK ENGINE LIGHT CAME ON. FROM THAT POINT ON, VERY LOW POWER. WHEN I GOT HOME, THERE WAS A FAIRLY LOUD ENGINE KNOCK AND OIL COMING FROM TAIL PIPE. TOOK CAR TO INDEPENDENT SHOP WHO DIAGNOSED THE ISSUE AS ROD KNOCK. HAD THE CAR TOWED TO KIA DEALER WHO THEN SAID IT NEEDED A NEW ENGINE. ONLY 82,000 MILES ON VEHICLE. KIA COVERED THE PARTS AND LABOR TO REPLACE. WHEN THE SHOP DROPPED THE ENGINE, THEY NOTICED THE DRIVE SPLINES ON BOTH THE AWD TRANSFER CASE AND TRANSMISSION WERE BOTH RUSTED AND ALL TEETH SHEARED OFF ON THE FWD SIDE OF THE SPINES. RWD STILL INTACT. KIA WOULD NOT COVER NEITHER WOULD THE EXTENDED WARRANTY COMPANY BECAUSE OF THE RUST. THAT IS A SEALED UNIT WITH MULTIPLE RUBBER GASKETS. HOW COULD IT POSSIBLY HAVE RUSTED? THIS IS A MAJOR DESIGN FLAW AS...

MY AC/HEATER FAN IS NO LONGER BLOWING OUT AIR. IN ADDITION, WHILE BRAKING, THE BRAKES HAVE ALWAYS SEEMED TO HAVE NOT BEEN PERFORMING AS IT SHOULD.

TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE HIS FRIEND WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHUDDERED INTERMITTENTLY WITHOUT WARNING. THE CONTACT HAD STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC AND WAS DIAGNOSED WITH AN ENGINE MISFIRE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. UPON FURTHER INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED IN REGARD TO POSSIBLE RECALLS ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

MY KIA SORENTO HAS 70,000 AND EVERY 1,500 MILES I HAVE TO ADD 3 QUARTS OF OIL. I HAVE NO OIL ON MY DRIVEWAY OR UNDERNEATH THE CAR SO I HAVE NO IDEA WHERE IT'S GOING. AND I DO MOSTLY HIGHWAY DRIVING

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BOLTS THAT SECURED THE ENGINE HEAD TO THE BLOCK WERE STRIPPED WHICH CAUSED THE ENGINE TO BE DESTROYED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 74,999. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW. THE MECHANIC TOPPED OFF THE OIL AND REPLACED A COIL THAT WAS BURNT OUT. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO KIA OF MURFREESBORO (2505 S CHURCH ST, MURFREESBORO, TN 37127, (877) 772-8711) WHERE AN OIL CONSUMPTION TEST WAS COMPLETED. THE MECHANIC WAS UNABLE TO FIND THE SOURCE OF THE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

DRIVING ON HIGHWAY AT 65 MILES PER HOUR AND CAR SUDDENLY LOST ALL POWER AND CAME TO COMPLETE STOP IN HEAVY TRAFFIC. VEHICLE RESTARTED AFTER 2 ATTEMPTS. TOOK TO KIA DEALER FOR INSPECTION AND THERE WAS NO RECORDED CODE AND THEY WERE UNABLE TO RE-CREATE ISSUE SO NOTHING WAS DONE. READING OTHER COMPLAINTS OF SUDDEN STALLS ON THIS SITE MAKES DRIVING THIS VEHICLE SCARY. THE VEHICLE HAS ONLY 31K MILES ON IT AND HAS HAD NO OTHER ISSUES. KIA SHOULD BE DOING SOMETHING BEFORE SOMEONE HAS A TRAGIC ACCIDENT!

AT 65,000 MILES MY 4 CYL. SORENTO STARTED LOSING OIL. THE LIGHT CAME ON ONCE WHEN NO OIL ON DIPSTICK. ORIGINAL OWNER. CONTACTED KIA, SAID TO DO OIL CONSUMPTION CHECK. HAVE DONE. USING 2 QUARTS EVERY 1000 MILES. THEY ARE DRAGGING THEIR FEET, NOT RESPONDING TO MY EMAILS REQUESTING A SOLUTION. IT'S NOTHING I'VE DONE. WHAT GOOD IS THEIR 100K WARRANTY WHEN THEY WON'T FIX THE PROBLEM. COMMUNICATION WITH KIA CUSTOMER ASSISTANCE VERY SLOW AND POOR. THIS SHOULD BE A RECALL OR CLASS ACTION SUIT BASED ON THE NUMBER OF COMPLAINTS I SEE POSTED.

TOTAL ENGINE FAILURE AT 50 THOUSAND MILES AT HIGHWAY SPEEDS. TRANSMISSION ACTING FUNNY & SHIFTING HARD IN WEEKS PRIOR TO ENGINE FAILURE.

MY VEHICLE BEGAN EXCESSIVELY USING OIL, NO LEAK IN SPRING OF 2019. TOOK IT SERVICE ONCE I DOCUMENTED MY OIL CHANGES IN SEPTEMBER. NO ANSWERS, WANTING TO DO AN EVERY 1,000 MILES DOCUMENTATION AT THE DEALERSHIP. BY DECEMBER, IT IS GIVING AN ENGINE CODE P0014, MEANING THE EXHAUST CAMSHAFT HAS ADVANCED TO MUCH TO GO TO A LOWER TIMING. EVENTUALLY THE PASSAGE BECOME CLOGGED AND CAUSING OIL FLOW TO THE PHASIVERS TO BE RESTRICTED - LEADING TO A LOCKED ENGINE. THE ONLY FIX, A NEW ENGINE. ALTHOUGH I AM STILL UNDER POWER TRAIN - THEY REQUEST I DRIVE THE VEHICLE 1000 MILES FOR TESTING BEFORE APPROVING HOWEVER THE ENGINE CODE TELLS US FURTHER DRIVE WILL LOCK THE ENGINE. EXACTLY WHAT OLDER MODELS WERE PREVIOUSLY RECALLED FOR. WITH THIS KIA GIVES YOU NO PROPER SOLUTION AND NO GUARANTEE TO COVER.

TL* THE CONTACT'S FAMILY MEMBER OWNED A 2016 KIA SORENTO. AFTER DRIVING APPROXIMATELY 15 MILES AND PARKING THE VEHICLE, IT SUDDENLY CAUGHT FIRE UNDER THE HOOD. THE DRIVER QUICKLY EXITED THE VEHICLE. THE CONTACT AND THE FIRE DEPARTMENT ATTEMPTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT A LOUD POPPING NOISE OCCURRED, THE VEHICLE STARTED TO SMOKE, AND THE TEMPERATURE GAUGE OVERHEATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE COASTING THE VEHICLE TO THE SIDE OF THE ROAD, IT DECELERATED AND FLAMES APPEARED UNDER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.

I DROVE MY KIA SORRENTO FROM ROCHESTER NY TO OSWEGO NY WITHOUT INCIDENT. I HAD NO CAR TROUBLE NOR HAVE I IN THE DISTANT PAST. I PARKED IN A LOT AND TURNED OFF THE CAR. SMOKE BEGAN TO EMIT FROM UNDER BOTH SIDES OF THE HOOD. AS I GATHERED MY PURSE AND COAT, THE SMOKE BECOME MORE VOLUMNIOS AND DARK. AS LEFT THE VEHICLE, I INSPECTED MY DASHBOARD FOR SIGNS OF OVERHEATING OR A LIT INDICATOR LIGHT. NOTHING WAS LIGHT OR OVERHEATED PER THE DASH. AS I EXITED THE CAR, THE CAR WAS ON FIRE. A MAN IN A CAR PARKED NEAR ME, APPROACHED THE CAR WITH HIS FIRE EXTINGUISHER, AIMED UNDER THE CLOSED HOOD AND SPRAYED. IT DID NO GOOD. AS HE DID THIS, I CALLED 911 TO REQUEST A FIRE CREW. BY THE TIME THEY ARRIVED, THE CAR WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS,...

I STARTED EXPERIENCING OVERHEATING ISSUES IN JULY. KNOWING KIAS ARE NOTORIOUS FOR ENGINE TROUBLE, MY MECHANIC CHECKED THE HEAD GASKET. IT WAS FINE BUT MY RADIATOR FAN NEEDED REPLACED. THE VERY NEXT DAY AFTER HAVING MY FAN REPLACED, MY HEAD GASKET BLEW, DRIVING DOWN A STATE ROUTE. NO WARNING, NO CHECK ENGINE LIGHT, NOTHING. I HAVE NOW HAD MY ENTIRE ENGINE REPLACED (LONG BLOCK, CYLINDER HEAD, AND GASKETS). THEY HAVE NOW DISCOVERED THAT MY RADIATOR IS LEAKING, WHICH LIKE THE RADIATOR FAN, IS NOT COVERED UNDER WARRANTY. IT SEEMS THAT KIA KNOWS THERE IS AN ISSUE WITH THESE CARS AND IS DOING NOTHING TO RECALL THEM.

2016 KIA SORENTO WITH 67,000 MILES HAD FLASHING CHECK ENGINE LIGHT. CAR WAS TOWED TO THE KIA DEALERSHIP IN WHICH THE SERVICE ADVISOR SAID THE FUEL INJECTOR WAS BROKEN WHICH SPILLED FUEL INTO THE MOTOR CAUSING $7,800.00 OF DAMAGE. THE DIAGNOSIS SIS NOT AND WILL NOT DETERMINE IF IT IS A FAULTY INJECTOR AND KIA WILL NOT PARTICIPATE IN COVERING THE OTHER PARTS EFFECTED IN THE WARRANTY. THEY OFFERED A GOOD GRACE ASSISTANCE FOR $2,500 BUT OFFERED A HIGHER PRICE ON THE PARTS SAYING THEY ARE PARTS COVERED IN A FACTORY MANUFACTURING WARRANTY. REGARDLESS I NEVER HAD SYMPTOMS OF A WORN FUEL INJECTOR AND BELIEVE THE FUEL INJECTOR IS AND WAS FAULTY AND SHOULD BE INVESTIGATED FURTHER. THE KIA MANAGERS BELIEVE THIS IS NORMAL FOR CARS AND THAT THEY WILL NOT COMPLY WITH THE WARRANTY BECAUSE OF THE INJECTOR CAUSING THE DAMAGE. THE INJECTOR IS NOT COVERED IN THE LIMITED...

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED THAT THE OIL LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE OIL GASKETS AND ADVISED THE CONTACT THAT THE ENGINE HAD A VERY HIGH OIL CONSUMPTION. THE CONTACT ALSO MENTIONED THAT THE HORN AND THE DOOR LOCKS FAILED WHEN THE VEHICLE WAS FIRST PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

DURING A ROUTINE OIL CHANGE, MY 2016 KIA SORENTO HAD NO OIL ON THE DIPSTICK. I'VE USED SYNTHETIC OIL WITH EVERY CHANGE SINCE BUYING THE SORENTO NEW. WITH THE ENGINE LIGHT SHOWING UP, THE ERROR CODE SUGGESTS REPLACING THE INTAKE CAMSHAFT POSITION SENSOR. SYMPTOMS THAT BEGAN WITH THE CHECK ENGINE LIGHT INCLUDED THE FOLLOWING: REVVING OF RPMS IN PARK, SLOW ACCELERATION WHEN TRYING TO CROSS A BUSY HIGHWAY (IT STALLS), AND CLIMBING INTO 6K RPMS WHEN GOING UP HIGHWAY INCLINES (HILLS) AT 55-60 MPH. AND THERE IS STILL THE QUESTION OF "WHERE DID THE OIL GO IN THE FIRST PLACE?" THERE IS NO EXTERNAL LEAK OF ENGINE OIL.

WHEN TRYING TO SPEED UP TO MERGE ONTO THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON BLINKING AND MY CAR WAS CHUGGING AND WOULD NOT GO PAST 2 RPMS. SECOND TINE THIS HAS HAPPENED SINCE BOUGHT MY CAR AT THE BEGINNING OF AUGUST.

MY TEMPERATURE GAUGE BEGAN READING HOT WHILE DRIVING. AFTER REPLACING THE THERMOSTAT AND THE ETC SENSOR, MY CAR WAS DIAGNOSED AS HAVING A FAULTY COOLING FAN. THIS SHOULD NOT HAPPEN ON A QUALITY CAR THAT IS JUST A FEW YEARS OLD. I HAVE BEEN WITHOUT A CAR FOR OVER A WEEK WHILE THEY TRACK DOWN THE PART AND IT IS GOING TO COST ME OVER $500 TO HAVE FIXED.

"TAKATA RECALL" KIA SORENTO 2016 MODEL SX-AWD IT STARTED MAKING WEIRD NOISES FROM THE ENGINE AND FELT LITTLE THUMPS WHEN I PRESS ON THE ACCELERATOR AND BINDING NOISE FROM THE REAR OF THE VEHICLE FROM THE BEGINNING OF 2019. THE CAR DOES NOT EXCEED OVER 90MPH.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LOKEY KIA (27960 US-19, CLEARWATER, FL 33761, (888) 458-9360) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAIALBLE.

TAKATA RECALL WHILE DRIVING MY CAR, IT COMPLETELY SHUT OFF IN THE MIDDLE OF THE ROAD. IT WAS ALMOST LIKE IT WAS OUT OF GAS BUT HAD A FULL TANK GAS. WE TESTED THE BATTERY ALSO. IT STILL FAILED TO START BACK. IT WOULD NOT START BACK AFTER MULTIPLE ATTEMPTS AND I HAD TO GET IT TOWED YESTERDAY. THE MECHANICS I HAD IT TOWED TO SAYS THEY THINK IT MAY HAVE SOMETHING TO DO WITH THE ENGINE BUT ARE UNSURE.

DRIVING ON THE HIGHWAY AND THE CAR JUST SHUT DOWN, NO WARNING LIGHTS OR ODD SOUNDS KIA DEALER SAID THEY ENGINE LOCKED UP

VEHICLE STARTED TO MAKE KNOCKING SOUND WHEN DRIVING. THEY KNOCKING GOT LOUDER WITH ACCELERATION. TOOK VEHICLE HOME AND CHECKED THE ENGINE AND OIL. EVERYTHING SEEMED OK BUT THE KNOCKING SOUND CONTINUED. HAD VEHICLE TOWED TO KIA DEALERSHIP AND FOUND OUT A ROD IN THE ENGINE WENT OUT CAUSING THE ENTIRE ENGINE TO GO OUT AND FAIL ON THE VEHICLE. THIS WAS ADDRESSED IN A PREVIOUS RECALL REGARDING THE ECU, BUT IT DID NOT PREVENT THE ENGINE FROM GOING OUT.

2ND ENGINE FAILURE IN LESS THAN 1 YEAR. DEALERSHIP REPLACED 1ST ENGINE IN FEBRUARY 2018 WHICH THEN FAILED IN JANUARY 2019. DEALERSHIP (KIA OF CHERRY HILL NJ 1803 MARLTON PIKE W, CHERRY HILL, NJ 08002) UNABLE TO DETERMINE CAUSE. DEALERSHIP UNSURE WHEN NEW ENGINE WOULD BE AVAILABLE. DRIVING LOANER VEHICLE SINCE JANUARY 2019.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING TOO MUCH OIL (TWO QUARTS EVERY 500 MILES). THE CONTACT STATED THAT THE DEALER (H&H KIA, 4040 S 84TH ST, OMAHA, NE 68127, (402) 331-9100) HAS HAD THE VEHICLE SINCE JANUARY OF 2019, ATTEMPTING TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER STATED THAT THEY WERE UNSURE WHEN NEW ENGINES WOULD BE PRODUCED. THE CONTACT HAS HAD A LOANER VEHICLE FOR THE PAST THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.

TAKATA RECALL 1 MONTH AGO I PICKED MY SON UP FROM SCHOOL...AS I WAS PULLING OUT OF THE PARKING LOT I WAS UNABLE TO ACCELERATE BY PUSHING THE GAS PEDAL. I COASTED HOME GOING 8 MILES PER HOUR. I TURNED THE VEHICLE OFF AND LET IT SIT FOR 2 DAYS. WHEN I GOT BACK IN IT EVERYTHING WAS WORKING FINE. 2 WEEKS LATER I WENT TO HAVE MY OIL CHANGED AND WAS TOLD THERE WERE METAL SHAVINGS IN MY OIL FILTER, THERE WERE 2 INCHES OF SLUDGE AND THE OIL WAS BLACK. I KEEP MY VEHICLE SERVICED REGULARLY BECAUSE I COMMUTE TO WORK. THEY CHANGED MY OIL AND I LEFT. 10 MINUTES LATER I WAS ON THE SIDE OF THE ROAD. I WAS DRIVING TO THE STORE AND AGAIN I COULDN'T PUSH THE GAS PEDAL TO ACCELERATE AND A KNOCKING SOUND APPEARED. AS I TRIED TO PULL TO THE SIDE...

THE CAR WAS STATIONARY WITH THE ENGINE RUNNING, WAITING FOR ABOUT 2 MINUTES WHEN I SMELLED A STRONG EXHAUST SMELL. I BEGAN TO DRIVE, AND WITHIN 30 SECONDS SMOKE STARTED COMING FROM UNDER THE HOOD. I PULLED OVER AND STOPPED THE ENGINE JUST AS FLAMES CAME OUT FROM THE RIGHT SIDE OF THE HOOD. IN LESS THAN 5 MINUTES THE ENGINE WAS ENGULFED IN FLAMES. THE FIRE FIGHTERS ARRIVED A MINUTE LATER AND TOOK QUITE SOME TIME TO EXTINGUISH THE FIRE. THE ENTIRE ENGINE AND FRONT OF THE CAR WAS BURNED COMPLETELY. THE CAR IS TOTALED. WE HAVE FILED A CLAIM WITH OUR INSURANCE AND REPORTED IT TO KIA.

I AM WRITING TO YOU IN REGARDS TO MY 2016 SORENTO ENGINE FAILURE BACK IN JUNE OF 2018. THE ENGINE FAILED WITHOUT WARNING ON THE HIGHWAY AND HAD TO BE TOWED TO THE NEARBY DEALERSHIP. I WAS DENIED ENGINE REPLACEMENT UNDER THE WARRANTY BECAUSE I WAS UNABLE TO PROVIDE OIL SERVICE RECORDS. I WAS BILLED IN THE AMOUNT OF $3800 AND IN LIGHT OF THE ONSLAUGHT OF KIA ENGINE FAILURES, I ASK THAT KIA REFUND ME IN FULL. I HAVE REQUESTED THIS VIA LETTER.

STARING IN JANUARY 2017 (PURCHASED MAY 2016) AT AROUND 16K THE CAR STALLED SEVERAL TIMES IN TRAFFIC AND WOULD NOT ACCELERATE. NO WARNING LIGHT OR ANYTHING. WITHIN A MINUTE THE CAR BEGAN TO WORK AS NORMAL. TOOK IT IN TO KIA IN AVON, IN AND THEY WERE NOT ABLE TO REPLICATE BUT DID A SERVICE RECALL. HAPPENED AGAIN IN MAY 2017 AT 16K. THIS TIME MORE FREQUENTLY TO DUPLICATE. KIA COULD DUPLICATE AND SAID RELEARNED COMPUTER. NOTHING AGAIN UNTIL 19K IN JAN 2019 ON HIGHWAY. CAR BARELY MISSED ME AS I COATED TO THE SIDE OF THE ROAD. KIA COULD NOT DUPLICATE AND ALTHOUGH SAID THEY WOULD ESCALATE FOR BUYBACK, NEVER CONTACTED ME AGAIN. DANGEROUS ISSUE AND WORSE THEY DONT SEEM TO CARE.

STARING IN JANUARY 2017 (PURCHASED MAY 2016) AT AROUND 16K THE CAR STALLED SEVERAL TIMES IN TRAFFIC AND WOULD NOT ACCELERATE. NO WARNING LIGHT OR ANYTHING. WITHIN A MINUTE THE CAR BEGAN TO WORK AS NORMAL. TOOK IT IN TO KIA IN AVON, IN AND THEY WERE NOT ABLE TO REPLICATE BUT DID A SERVICE RECALL. HAPPENED AGAIN IN MAY 2017 AT 16K. THIS TIME MORE FREQUENTLY TO DUPLICATE. KIA COULD DUPLICATE AND SAID RELEARNED COMPUTER. NOTHING AGAIN UNTIL 19K IN JAN 2019 ON HIGHWAY. CAR BARELY MISSED ME AS I COATED TO THE SIDE OF THE ROAD. KIA COULD NOT DUPLICATE AND ALTHOUGH SAID THEY WOULD ESCALATE FOR BUYBACK, NEVER CONTACTED ME AGAIN. DANGEROUS ISSUE AND WORSE THEY DONT SEEM TO CARE.

ON SEPTEMBER 3, 2018, WHILE DRIVING OUR SORENTO, THERE WAS A LOUD KNOCKING NOISE THAT STARTED UNDER THE HOOD. WE PULLED UP THE UVO INFORMATION ON THE DASH AND IT DID NOT DISPLAY ANY ERRORS. DROVE THE CAR HOME AND HAD TO HAVE THE CAR TOWED THE NEXT MORNING TO THE NEAREST KIA DEALERSHIP. AFTER HAVING TO PROVIDE 12 MONTHS OF RECEIPTS FOR OIL CHANGES, KIA AGREED TO COVER THE ENGINE UNDER THEIR WARRANTY. WAITED MONTHS TO GET A NEW ENGINE AFTER BEING TOLD 6 DIFFERENT DATES THAT THE ENGINE WOULD BE IN, WE FINALLY GOT OUR CAR BACK ON JANUARY 16, 2019. AFTER WE PICKED UP THE CAR, WE DROVE IT HOME AND THE CAR HESITATED AND TURNED ITSELF OFF AND COASTED. IT TURNED ITSELF BACK ON AND WE DROVE IT BACK TO THE DEALER AND HERE WE ARE WAITING FOR AN UPDATE THE NEXT DAY. WE HAVE ALSO...

OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND FAILED TO ACCELERATE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAROLINA KIA OF HIGH POINT (866-824-7081, LOCATED AT 2445 N MAIN ST, HIGH POINT, NC 27262), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO BATTLEGROUND KIA (336-295-1542, LOCATED AT 2927 BATTLEGROUND AVE, GREENSBORO, NC 27408) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE FRONT OF THE ENGINE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY DECLARED THE VEHICLE TO BE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A LOCATION DETERMINED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. *DT *JB

TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DRIVER WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED FLAMES AND SMOKE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS IMMEDIATELY CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER (GARY LANG AUTO/KIA, 1107 IL-37, MC HENRY, IL) WAS NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

ENGINE LOCKED

WHEN STARTING UP CAR, VEHICLE SHAKES VIOLENTLY FROM ENGINE, AND THEN DIES. THIS IS AN INTERMITTENT PROBLEM, AND BECAUSE KIA TECHNICIANS CANNOT FIND A PROBLEM, AND CANNOT REPLICATE IT - THEY ARE BRUSHING THE PROBLEM OFF. THEIR TECHLINE IS USELESS. I ESCALATED THE CASE TO THE CUSTOMER RELATIONS LINE THEY TOLD ME THEY CANNOT DO ANYTHING UNLESS THEY CAN REPLICATE THE PROBLEM. THEY EVEN SUGGESTED THAT I USE MY PHONE TO RECORD EACH TIME I START UP THE CAR SO I CAN SEND THEM THE VIDEO. AND THEN THEY WERE NICE ENOUGH TO TELL ME THAT I NEED TO PICK UP MY VEHICLE IMMEDIATELY AS IT HAD NO PROBLEM. THIS WAS NOT ACCEPTABLE, SO I ATTEMPTED TO CONTACT CORPORATE WHERE A REPRESENTATIVE CALLED ME ONCE, LEFT HER NUMBER AND I RETURNED HER CALLS ON NUMEROUS OCCASIONS AND SHE HAS NEVER CALLED ME BACK.

WE BOUGHT OUR CAR FROM CARVANA JUNE 19, 2018. ON JUNE 27TH THE VEHICLE WASN'T RESPONDING TO ACCELERATION. IT WAS STALLING. IT WOULD GO INTO REVERSE BUT AS SOON AS I PUT IT IN DRIVE IT WOULD STALL. UPON INSPECTION THE SERVICE PERSON HEARD A NOISE COMING FROM THE BELT AREA. UPON FURTHER INSPECTION THEY FOUND THE WATER PUMP LEAKING PROFUSELY COVERING THE SPLASH SHIELD. THE SOP WATER PUMP AND GASKET WERE REMOVED AND REPLACED. THEY TOPPED OFF THE COOLANT AND TEST DROVE THE VEHICLE AND IT BEGAN OPERATING AS DESIGNED. ON AUGUST 21, 2018, THE CAR STARTED HESITATING WHEN I PRESSED THE ACCELERATOR WHILE DRIVING ON THE FREEWAY DURING RUSH HOUR TRAFFIC. AFTER IT HAD BEEN PARKED ALL DAY I BACKED THE CAR OUT OF THE PARKING GARAGE AND ONCE I PUT THE CAR IN DRIVE IT STALLED. AGAIN, I STARTED THE CAR, ACCELERATED AND THE CAR STALLED AS...

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE BEGAN TO INADVERTENTLY REV AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, ALL THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO BEV SMITH KIA (5655 US-1, FORT PIERCE, FL 34982, (772) 465-8589), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

MULTIPLE TIMES I WILL BE DRIVING ALONG, AND AT EITHER A SLOW SPEED OR STOPPED AT A LIGHT, THE CAR WILL JUST SHUT OFF. THIS IS NOT SAFE! ALSO 2 TIMES THE EXTERIOR LIGHTS HAVE NOT COME ON IN THE DARK EVEN IF YOU TURN THEM ON YOURSELF NOTHING COMES ON AND ITS BEEN DARK DRIVING WHEN THAT'S HAPPENED! I'M WORRIED FOR THE SAFETY OF MYSELF AND CHILDREN IN THIS CAR, AND THE DEALERSHIP AND SERVICE DEPT DO NOT FIND ANYTHING WRONG WITH THE CAR. BUT IN LOOKING ONLINE A LOT OF PEOPLE HAVE THIS COMPLAINT AS WELL! IF THIS HAPPENED TO ME AT A HIGH SPEED OR DRIVING ON THE INTERSTATE THAT COULD CAUSE AN ACCIDENT AND INJUR PEOPLE! PLEASE HELP!

DRIVING HOME LATE EVENING FEBRUARY 2018. ENGINE QUIT RUNNING HAD SEIZED UP. HAD OWNED FOR ONLY 7000 MILES. DEALERSHIP( MISSOULA BILLION KIA) HAS HAD THE CAR SINCE JUNE 8, 2018, FOR REPAIRS. THEY NOW SAY NO REPLACEMENT ENGINE UNTIL SEPTEMBER AT THE EARLIEST.

WHEN THE IGNITION IS STARTED WITH THE CAR IN PARK, THE VEHICLE VIBRATES REALLY HARD AS IF IT WANTS TO CUT OFF. THIS HAS OCCURRED WITH 3/4 TANK OF GAS AND 1/4 TANK OF GAS. WITH THE VEHICLE VIBRATING, THE CAR IS PLACED IN "D" DRIVE AND THE FOOT IS APPLIED TO THE ACCELERATOR FOR ACCELERATION BUT THE VEHICLE DOES NOT MOVE. THE VEHICLE IS THEN PLACED BACK INTO "P" PARK AND THE VEHICLE CONTINUES TO VIBRATE UNTIL IT SHUTS OFF. THIS ISSUE HAS BEEN REPORT TO DEAN MCCRARY KIA IN MOBILE, AL ON SEVERAL OCCASIONS AND I WAS TOLD IF THE VEHICLE DOES NOT HAVE A CODE WHEN IT IS BROUGHT INTO SERVICE THERE IS NOTHING THEY CAN DO. I DID EXPLAIN THAT WHEN THE ISSUE OCCURS IT ONLY LAST FOR A FEW MINUTES THEN THE VEHICLE RUNS OK UNTIL THE ISSUE OCCURS AGAIN.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE STATIONARY, THE VEHICLE CONSUMED AN INORDINATE AMOUNT OF OIL. THE CONTACT STATED THAT A QUART OF OIL WAS CONSUMED EVERY 1,000 MILES. THE DEALER (CORAL SPRINGS AUTO MALL, 9300 WEST ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954)346-1009) WAS MADE AWARE OF THE FAILURE AND PERFORMED A DIPSTICK TEST. IT WAS DISCOVERED THAT THE OIL CONSUMPTION WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THE DEALER'S FINDINGS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.