NHTSA Complaint #11319864 — 2016 KIA SORENTO

DRIVING HEARD LOUD HAMMERING SOUND CAR STOPPED RUNNING ENGINE HAD SEIZED UP FINDING NO OIL THE CAR HAD ABSORBED 5 QUARTS OF OIL BETWEEN AN OIL CHANGE IN 87199MILES NEVER HAS BEEN EVEN A PARTIAL QUART LOW SEVERAL OTHER CARS I'VE READ ABOUT HAD THE SAME PROBLEM NO WARNING LIGHTS NO NOTHING JUST SEIZED UP AND STOPPED FULL WARRANTY A KIA SAYS WILL NOT REPLACE THE ENGINE KIA DEALERSHIP SAYS IT'S COMMON FOR A CAR TO USE 5 QUARTS OF OIL BETWEEN OIL CHANGES ALWAYS HAD BEEN FULL ON PRE-CHECK BEFORE OIL CHANGES WHEN I ASK WHY THERE IS NO OIL LIGHT OR NOTHING ON THE KIA SERVICE SAID THEY HAVE AN OIL LIGHT BUT IT DOES NOT COME ON DUE TO OIL THEY ARE SAYING I RAN THE CAR OUT OF OIL I HAD STARTED HAVING MY OIL CHANGED USING SYNTHETIC OIL WHICH ARE ADVERTISED AT 10,000 MILES BETWEEN CHANGES ONE CHANGE WITH 7000 MILES THE NEXT PRE-CHANGE WAS 9000 ALWAYS HAVE BEEN FULL AT PRECHECK THEN ALL OF A SUDDEN THE ONES THAT USE 5 QUARTS