NHTSA Complaint #11270432 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11270432
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	October 3, 2019
Date Filed	October 23, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY KIA WAS BOUGHT 1/2016 AND SINCE THEN MY STEERING COLUMN HAS HAD TO BE REPLACED 3 TIMES, CADILLAC CONVERTER ONCE, AND MY CAR IS NOW READY AFTER 23 DAYS BECAUSE OF A MOTOR LEAK THAT HAD CRACKED THE BLOCK. EVERYONE OF THESE HAVE BEEN DEFECTS THAT KIA HAS COVERED AND YET I CAN'T SEEM TO GET ANYONE FROM THE ESCALATIONS DEPARTMENT TO TALK TO ME ABOUT A BUYBACK OR GETTING ME INTO ANOTHER CAR. IT HAD 5 MILES ON IT WHEN I BOUGHT IT AND NOW IS AROUND 80,000.

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