NHTSA Complaint #11321948 — 2016 KIA SORENTO

I HAD ABOUT 62,500 MILES ON THE VEHICLE. WE WERE DRIVING DOWN THE HIGHWAY AND IT WAS JUST BLOWING COLD AIR FROM THE HEATER. THE VEHICLE STARTED TO STALL AND RAPID DECELLERATE. THANKFULLY THE HIGHWAY WASN'T TOO BUSY AND WE JUST MADE IT ACROSS THE LANES TO THE SHOULDER; IT COULD'VE BEEN VERY TRAGIC IF WE GOT STUCK IN A LANE, ESPECIALLY SINCE THERE WAS NO WARNING WITH A CHECK ENGINE LIGHT BEFORE THIS. THE VEHICLE WAS SMOKING. WE GOT IT TOWED TO A REPAIR SHOP AND THEY CONFIRMED IT WAS OVERHEATING BUT COULDN'T DIAGNOSIS FULL ENGINE ISSUE. WE HAD TO GET TO A KIA DEALER TO DO AN ENGINE TEAR DOWN. THEY FOUND 6 THREADS STRIPPED AND DECIDED THEN IT NEEDS A NEW ENGINE. WE'VE CONSISTENTLY DONE OUR OIL CHANGES AND MAINTENANCE SO IS VERY CONCERNING HOW QUICKLY AND SEVERELY THIS ENGINE ISSUE CAME UP. UNFORTUNATELY WE ARE JUST PAST THE 60K MILE WARRANTY AND KIA IS WILLING TO ONLY OFFER MINOR ASSISTANCE DESPITE EVIDENCE OF OTHER VEHICLES HAVING SIMILAR ENGINE ISSUES.