2023 JEEP WRANGLER — Problems, Recalls & Safety Data

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N/A

Safety Rating

493

Owner Complaints

16 Crashes 12 Fires

13

Recalls

ACTIVE RECALL

90

Service Bulletins

0

Investigations

Overview of the 2023 JEEP WRANGLER

The 2023 JEEP WRANGLER has received a total of 493 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 90 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (153 complaints), Engine (84 complaints), and Steering (46 complaints).

Recalls for the 2023 JEEP WRANGLER

NHTSA has recorded 15 recalls for the 2023 JEEP WRANGLER, potentially affecting up to 861,161 vehicles.

Recall 25V741000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 320,068 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge....

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Recall 24V652000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 32,863 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.

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Recall 24V676000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 46 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps,...

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners...

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Recall 24V676000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 46 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps,...

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.

Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners...

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Recall 24V199000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

| 38,164 vehicles affected

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...

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Recall 24V199000 — STEERING:COLUMN

| 38,164 vehicles affected

Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...

Consequence: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...

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Recall 23V787000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 32,125 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary, free of charge....

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Recall 24V111000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

| 199,143 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

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Recall 23V116000 — POWER TRAIN:CLUTCH ASSEMBLY

| 69,201 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.

Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.

Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number...

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Recall 23V641000 — POWER TRAIN:MANUAL TRANSMISSION

| 6,298 vehicles affected

Defect: Chrysler (FCA US), LLC is recalling certain 2022-2023 Jeep Wrangler and Gladiator vehicles equipped with a manual transmission. The rearview camera may fail to display the rearview image and the reverse lights may not illuminate when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111,...

Consequence: A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.

Remedy: Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.

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Recall 23V263000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

| 45,832 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.

Consequence: Fuel pump failure can result in an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this...

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Recall 23V565000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 16 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Wrangler vehicles. The spare tire may obstruct the view of the center high-mount brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: A brake light that is obstructed may not be visible to other drivers to indicate the intention to slow or stop, increasing the risk of a crash.

Remedy: Dealers will replace the spare tire carrier assembly, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 84A.

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Recall 23V303000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 2,564 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV). The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.

Consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed May 23, 2023....

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Recall 22V865000 — ENGINE

| 62,909 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler 4xe vehicles equipped with 2.0L Plug-In Hybrid Electric Vehicle engines. A loss of communication may cause an engine shutdown.

Consequence: An engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy: There is more than one involved component and calibration software. Updating the calibration software in the Transmission Control Module, Hybrid Control Processor and Auxiliary Hybrid Control Processor that changes fail safe from shut down to limp home. Dealers will update...

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Recall 22V768000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

| 13,722 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. The high voltage (HV) battery pack assembly was built with incorrect fasteners to secure the 200-amp fuse, which can generate excessive heat.

Consequence: Excessive heat may cause the fuse to fail and result in a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the HV battery fuse, as necessary. Dealers will also inspect the battery assembly for damage and replace it, if necessary. Repairs will be performed free of charge. Owner notification letters were mailed December 8, 2022....

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Owner Complaints for the 2023 JEEP WRANGLER

493 complaints have been filed with NHTSA for the 2023 JEEP WRANGLER. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719115 | SUSPENSION | | N/A miles
Steering damper has failed with 45,000 miles on vehilce and causing a dangerous shake on the highway affectionately konw as the "death wobble" among jeep owners. This was recalled in eariler models of my vehicle (2018-2021 4XE) but is occruing the same in my 20234XE. This part should have not worn out already and is causing a dangerous situation.
#11718701 | ELECTRICAL SYSTEM | | N/A miles
See attached document for complaint. Dear Jeep Customer Care and Chrysler Capital, I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: 1C4JJXR66PW516923, due to the severe safety risk posed by NHTSA Recall 25V-74 l, concerning the high-voltage battery fire hazard. Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose. This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice. Your own notices further indicate not charge it as designed for normal function. Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, ma.king it impractical and unsafe for my living situation. This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis. When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy. With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late Ql 2026 (as documented during my call with Riana, case #94898718). I was advised to contact Chrysler Capital regarding a potential lease suspension due to the seriousness of the recall. At 11 :00 am EST, I called Chrysler Capital and spoke with Maren (ID774178). After discussing my living situation and concerns about driving an unsafe vehicle with my I I -year-old son, Maren placed me on hold and subsequently returned to inform me he had obtained approval for not just a lease suspension, but a full early return with no further financial liability. He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue f
#11718321 | ELECTRICAL SYSTEM | | N/A miles
The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.
#11718321 | FUEL/PROPULSION SYSTEM | | N/A miles
The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.
#11718321 | POWER TRAIN | | N/A miles
The hybrid propulsion system in my 2023 Jeep Wrangler 4xe intermittently malfunctions while driving. The “D” (Drive) indicator on the gear selector begins flashing, and the engine RPMs suddenly decrease without warning. During these events, the vehicle loses propulsion power and responsiveness. After several seconds, the vehicle may return to normal operation. This failure affects the hybrid powertrain and transmission system. The vehicle is available for inspection upon request. This condition creates a serious safety risk because the sudden loss of propulsion reduces the vehicle’s ability to accelerate or maintain speed in traffic. This is especially dangerous when merging, crossing intersections, or driving at highway speeds, as it increases the risk of collision due to loss of power and reduced vehicle control. The vehicle has been evaluated by a Jeep dealership service department. The dealership has not provided a permanent repair, and the manufacturer recall affecting the hybrid system remains open and unresolved. The recall repair has not been performed, and the hybrid malfunction continues to occur. The vehicle has been inspected by dealership personnel, but the issue remains unresolved. The dealership indicated that replacing the 12-volt battery may help, but no definitive root cause has been identified, and the hybrid system malfunction continues. There were no battery warning lights prior to or during the failure. The primary symptom is the flashing “D” indicator and sudden decrease in RPMs, followed by temporary recovery. This indicates a malfunction of the hybrid propulsion system. This unresolved hybrid system failure presents an ongoing safety hazard and loss of propulsion while driving.

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Safety Rating for the 2023 JEEP WRANGLER

NHTSA has not yet tested the 2023 JEEP WRANGLER in its New Car Assessment Program.

Technical Service Bulletins for the 2023 JEEP WRANGLER

Chrysler (FCA US, LLC) has issued 90 technical service bulletins (TSBs) for the 2023 JEEP WRANGLER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

109820 — STRUCTURE:BODY

SEAL - ROOF RAIL

9100749 — POWER TRAIN

axle seal We have observed that some JL/JT rear axle shafts are leaking oil. Replace axle shaft and seal together. Do not replace seal only. Keep original seal and axle shaft and send the parts as fast track.

18-090-25 — ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P08A6 - Gear Lever Position Sensor System - Multiple Sensor Correlation. ● P152F - Engine Hood Switch 2 /...

9100325 Rev 1 — ENGINE

Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library. Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or...

S2408000024REVA — ELECTRICAL SYSTEM

Power Top Switch Unresponsive, Full Retractable Sky Roof Does Not Open or Close Customer Complaint/Technician Observation: The owner complains the top system is inoperative and that by pressing the switches the Power Top does not make any movement. Technician may or may not have Diagnostic Trouble Codes (DTCs). Repair Procedure:...

08-155-25 — ELECTRICAL SYSTEM

"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update 2023 - 2025 (JL) Jeep Wrangler 2023 - 2025 (JT) Jeep Gladiator This bulletin applies to vehicles built on or before May 05, 2025 (MDH 0505XX) equipped with Global Telematics Box Module (TBM) (Sales Code RDG). This bulletin provides...

21-018-25 REV. A — POWER TRAIN

"Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance. Customers may also experience one or more of the following: ● The check engine light illuminates. ●...

21-018-25 — POWER TRAIN

"Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00- Torque Converter Clutch Performance. Customers may also experience one or more of the following: ● The check engine light illuminates. ● Overheating...

103777 — FUEL/PROPULSION SYSTEM

TAPPET KIT - FUEL DOOR

S2208000154 REV.A — ELECTRICAL SYSTEM

Service Hybrid Electric Vehicle System Message Displayed In The IPC. Vehicle Shakes During A Cold Start And Noise Is Heard Near The P2 Motor. DTC’s U0287-00 And B273C-00

Showing 10 of 90 technical service bulletins.

NHTSA Investigations for the 2023 JEEP WRANGLER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JEEP WRANGLER

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