NHTSA Complaint #11718701 — 2023 JEEP WRANGLER

See attached document for complaint. Dear Jeep Customer Care and Chrysler Capital, I am writing to formally request the termination of my current lease agreement for my 2023 Jeep Wrangler 4xe, VIN: 1C4JJXR66PW516923, due to the severe safety risk posed by NHTSA Recall 25V-74 l, concerning the high-voltage battery fire hazard. Due to the severity of this unaddressed safety hazard, I am unable to use the vehicle for its intended purpose. This significant safety defect renders inoperable as designed and intended for use, but more importantly the vehicle is unsafe and unsuitable for normal use, as it risks fire while driving or parked as stated in your recall notice. Your own notices further indicate not charge it as designed for normal function. Furthermore, I live in a townhome surrounded by other families now put at risk and cannot safely park this vehicle outside due to the extreme fire risk, ma.king it impractical and unsafe for my living situation. This also puts others at risk when parked in parking structures at the airport that I frequent on a weekly basis. When the same recall occurred in late 2024, I waited for four months without resolution as Jeep developed a remedy. With the new recall, I immediately contacted Jeep customer service, who informed me on December 3, 2025, that no solution is currently available and none is anticipated until late Ql 2026 (as documented during my call with Riana, case #94898718). I was advised to contact Chrysler Capital regarding a potential lease suspension due to the seriousness of the recall. At 11 :00 am EST, I called Chrysler Capital and spoke with Maren (ID774178). After discussing my living situation and concerns about driving an unsafe vehicle with my I I -year-old son, Maren placed me on hold and subsequently returned to inform me he had obtained approval for not just a lease suspension, but a full early return with no further financial liability. He recommended that I visit my local dealer promptly to process the early lease return and advised me to discontinue f