2020 JEEP WRANGLER — Problems, Recalls & Safety Data
N/A
Safety Rating
731
Owner Complaints
12
Recalls
349
Service Bulletins
1
Investigation
Overview of the 2020 JEEP WRANGLER
The 2020 JEEP WRANGLER has received a total of 731 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 349 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (230 complaints), Electrical System (140 complaints), and Unknown Or Other (55 complaints).
Recalls for the 2020 JEEP WRANGLER
NHTSA has recorded 16 recalls for the 2020 JEEP WRANGLER, potentially affecting up to 1,022,228 vehicles.
Recall 25V741000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 320,068 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge....
View full details →Recall 24V652000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 32,863 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Consequence: An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
View full details →Recall 24V676000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 46 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps,...
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners...
View full details →Recall 24V676000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 46 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps,...
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy: Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners...
View full details →Recall 23V116000 — POWER TRAIN:CLUTCH ASSEMBLY
| 69,201 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number...
View full details →Recall 22V767000 — ENGINE
| 60,413 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is...
View full details →Recall 22V767000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 60,413 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is...
View full details →Recall 23V191000 — STRUCTURE:FRAME AND MEMBERS
| 35,829 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this...
View full details →Recall 22V638000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 7,895 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
View full details →Recall 22V638000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 7,895 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
View full details →Recall 21V665000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 14,410 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Consequence: A fuel leak in the presence of an ignition source increases the risk of fire.
Remedy: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall...
View full details →Recall 21V665000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 14,410 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Consequence: A fuel leak in the presence of an ignition source increases the risk of fire.
Remedy: Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall...
View full details →Recall 21V028000 — POWER TRAIN:CLUTCH ASSEMBLY
| 42,887 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence: Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale...
View full details →Recall 20V124000 — POWER TRAIN:CLUTCH ASSEMBLY
| 33,237 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Consequence: The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall...
View full details →Recall 20V191000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 319,610 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after...
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27,...
View full details →Recall 20V042000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
| 3,005 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Consequence: The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
View full details →Owner Complaints for the 2020 JEEP WRANGLER
731 complaints have been filed with NHTSA for the 2020 JEEP WRANGLER. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the vehicle was unsafe to drive with the instrument cluster being inoperable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The cluster instrument panel stopped working. It is a part that has been recalled. It was taken to the local jeep dealer and they confirmed the issue. Apparently, my jeep has not been added to the recall list yet. I also reported the issue directly to Chrysler back when it first happened.
My jeep steering wheel and entire vehicle shake violently at high speeds and after a bump.
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving approximately 50 MPH, the vehicle shuddered and was difficult to maneuver. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, and determined that the steering damper, inner tie rods, adjuster sleeve, outer tie rods, and the drag link assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to a different dealer, Vallejo Chrysler Dodge Jeep Ram (4325 Sonoma Blvd, Vallejo, CA 94589), where it was diagnosed and determined that the steering damper, inner tie rods, adjuster sleeve, outer tie rods, and the drag link assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 45,500.
My jeep steering wheel and entire vehicle shake violently at high speeds and after a bump.
Safety Rating for the 2020 JEEP WRANGLER
NHTSA has not yet tested the 2020 JEEP WRANGLER in its New Car Assessment Program.
Technical Service Bulletins for the 2020 JEEP WRANGLER
Chrysler (FCA US, LLC) has issued 349 technical service bulletins (TSBs) for the 2020 JEEP WRANGLER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
109224 — STRUCTURE:BODY
DOOR - PASSENGER AIR BAG
16C Combo — ELECTRICAL SYSTEM
Check Engine/Malfunction Indicator Lamp 16C
105646 — STEERING
MODULE - STEERING CONTROL & COLUMN
S2405000001 Rev B — SERVICE BRAKES
Antilock Brake System (ABS) Module Will Not Initialize After Recent Service Replacement.
103986 — UNKNOWN OR OTHER
D-23-04 Rev. H 2018 - 2024 Jeep Wrangler (JL) and 2020 - 2024 Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
S1819000004 REV.Q — STEERING
Shimmy Felt In Front End
23-007-25 — STRUCTURE:BODY
"Rear Defroster Inoperative Customers may experience one or more of the following: ● Rear window is not defrosting. ● The rear window glass left or right side defrost solder terminal is detached from the defrost grid. This bulletin involves replacing the Electric Backlite (EBL) wire connector repair and re-securing the...
S2405000001 REV.A — SERVICE BRAKES
Antilock Brake System (ABS) Module Will Not Initialize After Recent Service Replacement.
S2323000074 REV.A — STRUCTURE:BODY
Buzz Squeak Rattle (BSR) From Sound Bar Or Sport Bar Area.
S2423000050 — STRUCTURE:BODY
Buzz Squeak Rattle (BSR) From Speaker Sound Bar At High Volume Level.
Showing 10 of 349 technical service bulletins.
NHTSA Investigations for the 2020 JEEP WRANGLER
NHTSA has opened 1 investigation into potential safety defects in the 2020 JEEP WRANGLER.
Investigation PE25014 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Preliminary Evaluation
Opened:
Instrument Panel Cluster (IPC) Failure
Other Model Years of the JEEP WRANGLER
- 2015 JEEP WRANGLER — 623 complaints
- 2016 JEEP WRANGLER — 605 complaints
- 2017 JEEP WRANGLER — 402 complaints
- 2018 JEEP WRANGLER — 2,560 complaints
- 2019 JEEP WRANGLER — 1,027 complaints
- 2020 JEEP WRANGLER (current)
- 2021 JEEP WRANGLER — 1,381 complaints
- 2022 JEEP WRANGLER — 526 complaints
- 2023 JEEP WRANGLER — 493 complaints
- 2024 JEEP WRANGLER — 1,179 complaints
- 2025 JEEP WRANGLER — 79 complaints
Other JEEP Models
- JEEP GRAND CHEROKEE — 39,293 total complaints
- JEEP CHEROKEE — 20,448 total complaints
- JEEP LIBERTY — 11,694 total complaints
- JEEP COMPASS — 5,865 total complaints
- JEEP PATRIOT — 4,351 total complaints
- JEEP COMMANDER — 3,920 total complaints
- JEEP RENEGADE — 3,408 total complaints
- JEEP WRANGLER 4-DR 4X4 — 1,812 total complaints