NHTSA Complaint #11719394 — 2020 JEEP WRANGLER

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the repair was not covered under warranty or recall. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the vehicle was unsafe to drive with the instrument cluster being inoperable. The manufacturer was not made aware of the failure. The failure mileage was unknown.