2004 JEEP LIBERTY Suspension Problems

156 NHTSA complaints on file

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Suspension Issues in the 2004 JEEP LIBERTY

156 suspension complaints have been filed with NHTSA for the 2004 JEEP LIBERTY. Of these, 14 involved a crash, 3 involved a fire, and 13 resulted in injury.

156
Complaints
14
Crashes
3
Fires
13
Injuries
0
Deaths

All Suspension Complaints

#11672251 |
Yes I checked for recall on my 04 jeep liberty suspension and there is a recall on it I was driving my jeep and it is pulling so much that it's scary to drive but it's the only vehicle I have to get back and fourth to work so I researched it and everything it's saying on the recall is what is going on I'm afraid to get in a wreck and not only hurt my but mostly hurt anyone else in a crash where can I take it to get fixed
#11653500 |
I was going around a corner when it felt like a cinder block was under it. I stopped and looked but it wouldn't go and the driver's wheel was slumped where you couldn't drive it. I called the tow truck and had it towed to get it fixed. The Lower Ball Joint and control arm had to be replaced on both sides in the front. It was going to happen on the passenger side also. If I would have been on the freeway my car would have flipped and I wouldn't have survived. The back tires had a recall on them that I had done. Also the upper Ball joints had to be replaced.
#11612811 |
[XXX] My son’s 2004 jeep liberty with 90k miles was towed to Andy Mohr Chrysler Dodge Jeep Ram4505 W 96th St Indianapolis, IN 46268 by Cooks. I requested the vehicle be towed bc at approximately 530am i was driving the vehicle in the parking lot and turned right out of the parking lot in order to pull to a stop sign. Shortly after turning the wheel to the right I heard grinding that got progressively worse as I continued to coast to the stop sign. Then i heard a loud noise a and couldn’t move the vehicle. The tire fell off and I got out and fluid was leaking from vehicle. I researched recall for this vehicle and there were several regarding ball joints and knuckles rusting and breaking. I called the dealership days after it was towed and Spoke with Landon (sales) @935am he noted there was a Recall...
#11545411 |
The contact owns a 2004 Jeep Liberty. The contact stated received notifications of NHTSA Campaign Numbers: 06V288000 (Suspension), 13V252000 (Fuel System, Gasoline, Structure), and 18V278000 (Suspension). The contact scheduled a recall repair appointment, and after arriving at the dealer, was informed that parts were not yet available for the recall repairs. The dealer suggested that the appointment be rescheduled. The appointment was rescheduled. The contact stated while driving at an undisclosed speed, the ball joints fractured. The vehicle was towed to the dealer. The contact stated that the dealer had the vehicle for almost a month before the contact was advised that the recall repairs could not be completed due to other vehicle failures. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,674. Parts distribution disconnect.
#11544365 |
The contact owns a 2004 Jeep Liberty. The contact received notification of NHTSA Campaign Number: 12V085000 (Suspension). The vehicle was taken to an undisclosed dealer, where the recall repair was completed; however, the contact stated that while driving approximately 30 MPH, the vehicle started shaking violently. The contact was able to drive the vehicle to a parking lot where the front passenger’s side wheel detached from the vehicle. There were no warning lights illuminated. The vehicle was towed to the residence. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was under a parts warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
#11480430 |
Was turning into a parking spot at a convenient store and my driver front lower ball joint snapped at the base it is a clean break you can hold part in back to gather without gaps. Only if I could glue it back together it would look unbroken. Just joking but yeah at least I wasn’t driving down the road
#11455039 |
The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle intermittently lost motive power with the check engine warning light illuminated. The contact also stated that an abnormal noise would emit from the suspension. The vehicle was taken to an independent mechanic and she was informed that the engine needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 145,000.
#11428865 |
I made an appointment at my local Jeep Deslership to have the recall hitch installed. Upon arrival, the service representative told me he needed to hook up a device to read my Jeeps computer codes. I declined that service because I only wanted the recall processed. He then informed me that a hitch couldn't be installed by 5pm "when they closed". After a 30 minute wait, the service representative told me that the bolts in the grame were "to rusted" to be removed to install the hitch. I would like to know if I can file for financial reimbursement when I pay for another business to install the hitch since I've given Jeep the opportunity to fix the recall and they've refused.
#11399781 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT WAS APPROACHING A STOP SIGN AT 3 MPH, WHEN THE FRONT PASSENGER'S SIDE BALL JOINT FRACTURED. THE RIM AND THE FRAME LOWERED AND THE WHEEL DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED HE SAW ONLINE THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) AND INFORMED BECK CHRYSLER DODGE JEEP RAM (256 US-17, PALATKA, FL 32177) OF THE FAILURE AND RECALL HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS ALREADY REPAIRED UNDER RECALL SEVERAL YEARS AGO. A VIN SEARCH WAS PERFORMED AND THE RESULT SHOWED THAT THE RECALL REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 204,038.
#11327255 |
II OWN THIS VEHICLE SINCE 2014 SINCE THAN I BEING REPLACE TIRES ALMOST EVERY YEAR & REPLACED THE SUSPENSION ARM CONTROL, STRUTS/SHOCKS ETC. & STILL HAVE PROBLEMS WILL I DRIVING. SHAKES & BOUNCES TOO MUCH I AFRAID TO HAVE AN ACCIDENT OR HURTS SOMEBODY. SPECIALLY WENT AM ON THE OPEN HIGHWAY (FREEWAYS). *TR
#11317280 | Crash
FRONT SUSPENSION WENT OUT LOST ALL CONTROL OF VEHICLE
#11317306 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR LOWER CONTROL ARM. THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
#11290886 |
TWO ISSUES AS FOLLOWS; 1) THE LOWER FRONT BALL JOINTS HAD DETERIORATED AND MAKE A LOUD POPPING AND CLUNKING NOISE WHEN TURNING AT LOW SPEEDS. OUR MECHANIC SAYS THE LOWER FRONT BALL JOINTS HAVE COMPLETELY FAILED, CREATING A VERY DANGEROUS SAFETY ISSUE. 2) THE AIRBAG LIGHT STAYS ON, DOES NOT TURN OFF.
#11290232 |
MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING
#11280763 |
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS SAFETY HAZARD WHILE DRIVING. JEEP DEALER STATED THE BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
#11280764 |
FRONT LOWER BALL JOINTS ARE DAMAGED. CAUSING A LOT OF NOISE AND IS A HAZARD WHILE DRIVING. JEEP DEALER STATED BALL JOINTS WERE REPLACED BACK IN 2007, 14 YEARS AGO.
#11269336 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. AS THE CONTACT WAS PULLING INTO HER DRIVEWAY, THE LOWER BALL JOINT DISCONNECTED FROM THE VEHICLE. THE VEHICLE WAS LOWERED ONTO THE TIRES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER BALL JOINT WAS UNABLE TO BE OILED, WHICH CAUSED THEM TO LOOSEN AND DETACH FROM THE VEHICLE. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
#11252172 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE INSIDE OF THE TIRES WERE WORN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LOWER CONTROL ARM AND BALL JOINTS WERE SEPARATED AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 153,000.
#11229015 | Crash
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE DRIVER WAS AT A STOP LIGHT AND PREPARING TO MAKE A LEFT TURN, THE REAR END OF THE VEHICLE STARTED TO SLIDE, THE DRIVER WAS ATTEMPTING TO GAIN CONTROL OF THE WHEEL BUT CRASHED IN A DITCH. THE DRIVER AND FRONT PASSENGER DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE A CHECK COURTESY INSPECTION WAS COMPLETED. THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. IN ADDITION ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE COMING ONTO A FREEWAY AND WAS MERGING INTO TRAFFIC, THE VEHICLE CIRCLED TO THE RIGHT AND THE REAR END WAS VEERING TO THE RIGHT. THE CONTACT DID A COMPLETE CIRCLE AND RELEASED THE ACCELERATOR PEDAL. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED BEFORE PROCEEDING TO DRIVE. THE DEALER AND THE MANUFACTURER...
#11220956 |
TURNING WITH NOISE ON THE FREEWAY AND STREET. CLICKING WHEN PUSHING BRAKES.
#11219603 | Crash
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 20 MPH DOWN ON AN INCLINE, WHEN SHE LOST CONTROL OF THE VEHICLE AND CRASHED THE FRONT DRIVER SIDE INTO A WALL. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED 2 BROKEN RIBS, COLLAR BONE, RIGHT HAND AND NECK INJURIES. ALL INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 181,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
#11217825 |
TAKATA RECALL LOWER CONTROL ARM BROKE BALL JOINT. ENHANCED CORROSION, 150K MILES CAR WAS IN REVERSE AT A GAS STATION AND THE CAR SHIFTED DOWNWARDS NO WARNING.
#11197004 |
BROKEN RIGHT REAR CONTROL ARM. ALMOST CAUSED A MAJOR ACCIDENT,ALSO BROKE UNIVERSAL JOINT. NOW THAT I FIXED THOSE ISSUES , STEERING ON THE FRONT NOW IS GOING OUT
#11173991 |
EMAIL TO JACK DANIELSON FROM CONSTITUENT REGARDING HER 2004 JEEP LIBERTY WHICH WAS PURCHASED AFTER THE 2006 RECALL RELATIVE TO FRONT BALL JOINTS AND NOW IS EXPERIENCING PROBLEMS AND IS SEEKING HELP. *LD *TR
#11173556 |
BALL JOINTS ARE WORN DOWN, IF THEY SLIP CONTROL WILL BE LOST OF THE CAR. BALL JOINTS ARE UNUSUALLY WORN DOWN FOR MY CAR WITH SUCH LITTLE MILES OUT ONTO IT.
#11163475 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). THE CONTACT CALLED SOUTH POINTE CHRYSLER JEEP DODGE RAM AT 918-584-1481 (LOCATED AT 9240 S MEMORIAL DR, TULSA, OK 74133) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR BOTH RECALLS. *TT CONSUMER STATED THE SAFETY RECALL ON THE REAR LOWER CONTROL ARMS COULD BE DEFECTIVE DUE TO EXCESSIVE CORROSION EVENTUALLY RESULTING IN CRACKING. *JB
#11163448 | Crash
SUSPENSION AND REAR CONTROL ARMS CORRODED AND CAUSING VEHICLE TO SHAKE
#11153829 |
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO CORROSION OF REAR LOWER CONTROL ARMS. *LD THE CONSUMER STATED THE RECALL REPAIR ON THE VEHICLE HAD NOT BEEN COMPLETED. *JS
#11153758 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTHLAND CHRYSLER INC (1096 US-280, CORDELE, GA 31015, (229) 273-3473) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11142247 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (LITHIA CHRYSLER JEEP OF RENO, LOCATED AT 3223 MILL ST, RENO, NV 89502, 775-501-8593) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11141620 |
I CONTACTED THE DEALERSHIP AFTER MY CAR DEMONSTRATED ISSUES RELATED TO A RECALL. THEY NEVER FOLLOW UP. THEY JUST KEEP SAYING THEY WILL REACH OUT AND THENDON'T. I LOST CONTROL OF THE BACK END WHEN I MAKE A RIGHT HAND TURN.
#11129602 |
HAVE NOT BEEN NOTIFIED OF ANY RECALLS AND WHEN I CALLED THE DEALER THEY SAID I DIDNT HAVE ANY RECALLS BUT WHEN I CHECK IN THE DATE BASE IT SAID I HAD TWO RECALLS; I WOULD LIKE TO GET NOTIFIED OF THE RECALLS BY A DEALERSHIP.
#11129134 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAWTON CHRYSLER JEEP DODGE RAM (215 SE INTERSTATE DRIVE, LAWTON, OKLAHOMA 73501, (580) 350-6000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
#11122095 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM GREENSBORO AT (336) 790-9850 (LOCATED AT 3710 W WENDOVER AVE, GREENSBORO, NC 27407) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.
#11121095 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT TOOK THE VEHICLE TO CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 424-3559) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 18V278000 (SUSPENSION). AFTER THE VEHICLE WAS INSPECTED BY THE DEALER, THE CONTACT WAS PROMISED A CALL BACK. THE CONTACT STATED THAT HIS CALLS HAD NOT BEEN RETURNED IN OVER THREE WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
#11120039 |
"TAKATA RECALL" PULLS HARD TO RIGHT AND LEFT STEERING IS LOOSE HARD TO KEEP ON ROAD BAD BALL JOINTS AND STEERING RACK ALL HAVING TO DO WITH STEERING.
#11120054 |
"TAKATA RECALL" I DON'T UNDERSTAND WHY MY JEEP LIBERTY HAS ALL RECALL PROBLEMS YET NHTSA SAYS NOT FOR MY VIN #
#11120098 | Crash
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). WHILE DRIVING 50 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BRUISES AND THE PASSENGER SUSTAINED BACK INJURIES; HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT COLUMBUS, 3000 N LAKE PKWY STE 100, COLUMBUS, GA (706) 522-2116) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. **TR CONSUMER STATED I WAS DRIVING ON THE HIGHWAY AND ALL AT ONCE THE VEHICLE VEERED TO THE RIGHT AND HIT A GUARDRAIL, IT WAS...
#11118060 |
WHEN I WENT IN FOR A RECALL ON 08/03/2018 FOR MY VEHICLES LOWER CONTROL ARMS I WAS INFORMED THAT MY UPPER AND LOWER PASSENGER BALL JOINTS WERE VERY LOOSE AND CORRODED. MY LOWER BALL JOINTS HAVE APPARENTLY BEEN REPLACED BEFORE IN A RECALL IN 2006. WHEN I LEFT THE DEALERSHIP MY VEHICLE SEEMED FINE UNTIL I TOOK A RIGHT TURN AND HEARD LOOSE PARTS BUMPING AROUND ON THE RIGHT HAND SIDE. I HAVE GOTTEN ANOTHER MECHANICS OPINION ON THIS AND THE UPPER AND LOWER BALL JOINTS ARE LOOSE/ BROKEN EVEN AFTER THIS RECALL WAS PERFORMED TO MY VEHICLE.
#11115567 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (SUPERIOR DODGE CHRYSLER JEEP RAM, 1201 EXCHANGE AVE, CONWAY, AR 72032, 501-329-2661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11115174 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE CONTACT CALLED THE DEALER (PAT CLEMONS, INC. 1720 S MARSHALL ST, BOONE, IA 50036, (515) 432-5150) TO ORDER THE PARTS FOR THE REPAIR AND WAS LAUGHED AT BY THE SERVICE MANAGER. THE CONTACT CALLED A SECOND UNKNOWN DEALER WHO STATED THAT PAT CLEMONS, INC. ORDERED THE PARTS ASSIGNED TO THE VIN AND THEY WOULD HAVE TO ORDER AND SHIP THE PARTS TO THEIR BUSINESS. THE CONTACT ATTEMPTED TO CONTACT THE PAT CLEMONS DEALER SEVERAL TIMES TO RETRIEVE THE PARTS. THE CONTACT FELT THAT HE HAD BEEN LIED TO AND GIVEN THE RUN AROUND BY THE PAT CLEMONS DEALER WHILE DRIVING WITH AN OUTSTANDING RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
#11114493 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT CALLED TIM SHORT CHRYSLER AT (606) 436-2277 (LOCATED AT 270 FITZ GILBERT RD, HAZARD, KY 41701) IN MID JUNE OF 2018 REGARDING NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND ONLY FOUR PARTS COULD BE ORDERED AT A TIME. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED GOT THE PART FOR THE JEEP 8/31/18*JB
#11110325 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT LOW SPEEDS, THE CONTROL ARM DETACHED AND PUNCTURED THE FRONT DRIVER SIDE WHEEL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HERBERT'S TOWN AND COUNTRY CHRYSLER DODGE JEEP RAM (1155 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION); HOWEVER, THE RECALL REPAIR HAD BEEN PREVIOUSLY PERFORMED. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.
#11078901 |
MY 2004 JEEP LIBERTY IS NEEDING NEW BALL JOINTS PLACED ALONG WITH THE UPPER CONTROL ARMS. I DID SEE WHERE A RECALL WAS PLACED FOR MOST 2002-2006 MODELS. IS THIS VALID AND POSSIBLY COVERED ON MY VEHICLE? VEHICLE NOT DRIVING PROPERLY AND HAS BEEN CHECKED BY MY LOCAL MECHANIC AND HE STATES THAT THE LOWER BALL JOINTS ARE IN VERY BAD CONDITION.
#11075677 |
RECALL SUBJECT: SUSPENSION:REAR REPORT RECEIPT DATE: 03-05-2012 NHTSA CAMPAIGN: 12V085000 MANUFACTURE: CHRYSLER GROUP LLC SUMMARY: IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS. CONSEQUENCE: A FRACTURE OF THE REAR LOWER...
#11041798 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED IN THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PASSENGER SIDE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS ADVISED THAT THE UPPER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE REPAIRS WERE NOT PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN PHONE CALL. THE FAILURE MILEAGE WAS UNKNOWN.
#11014057 |
WHILE DRIVING DOWN THE HIGHWAY, I HEARD A BIG CLUNK AND THEN THE VEHICLE BEGAN TO GO BACK AND FORTH ON THE ROAD MAKING IT DIFFICULT TO CONTROL. UPON INSPECTION THE PASSENGER REAR CONTROL ARM FRACTURED. IT WAS VERY CORRODED AS WAS THE DRIVERS SIDE.IT WAS JUST IN FOR AN ALIGNMENT.WHY WAS MY STATE NOT INCLUDED IN THE RECALL,WE USE SALT TOO.
#11012812 |
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SWAYED FROM SIDE TO SIDE, CAUSING THE FRONT END TO RICOCHET. THE CONTACT COULD NOT CONTROL THE STEERING. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL, BUT THE VEHICLE CONTINUED TO SWAY AND BOUNCE PRIOR TO INDEPENDENTLY STOPPING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TOWED TO THE ROYAL CHRYSLER DEALER (LOCATED AT 3961 WAVERLY RD, OWEGO, NY 13827). THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE (L27, N46, AND D16) OF THE LOWER CONTROL ARM. IT WAS DIAGNOSED THAT THE REAR WHEEL DETACHED, WHICH AFFECTED THE STEERING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM AND THEY WOULD REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06V288000 (SUSPENSION) AND 12V085000 (SUSPENSION). THE...
#11012477 |
65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.
#11010764 |
TAKATA RECALL THE DRIVERS SIDE BALL JOINT SHEARED OFF BECAUSE IT CANT BE GREASED .. THE WHEEL FELL OFF IN A PARKING LOT .. THE PASSENGERS SIDE IS DOING THE SAME SHEARING OFF .. IT MADE A WHINING NOISE ON THE DRIVERS AIDE AND IS NOT MAKING A NOISE ON PASSENGER SIDE

Other 2004 JEEP LIBERTY Problem Areas

Suspensionfrontcontrol Armlower Ball Joint 260 complaints Fuelpropulsion System 93 complaints Fuel System Gasoline 89 complaints Visibilitypower Window Devices And Controls 78 complaints Structure 75 complaints Electrical System 71 complaints Structurebody 51 complaints Steering 48 complaints Unknown Or Other 34 complaints Exterior Lighting 33 complaints Engine 32 complaints Air Bags 30 complaints Power Train 23 complaints Service Brakes 20 complaints Visibility 18 complaints Engine And Engine Cooling 17 complaints Suspensionfrontcontrol Armupper Ball Joint 17 complaints Power Trainautomatic Transmission 16 complaints Vehicle Speed Control 16 complaints Latcheslockslinkages 15 complaints Suspensionfront 15 complaints Tires 14 complaints Wheels 14 complaints Visibilitywiper 13 complaints Suspensionrear 11 complaints Seat Belts 10 complaints Latcheslockslinkagesdoorslatch 8 complaints Engine And Engine Coolingengine 7 complaints Trailer Hitches 7 complaints Visibilityglass Siderear 7 complaints Electronic Stability Control Esc 6 complaints Exterior Lightingheadlights 6 complaints Service Brakes Hydraulic 6 complaints Air Bagsfrontal 5 complaints Power Traindrivelinedifferential Unit 5 complaints Seats 5 complaints Suspensionfrontcontrol Arm 5 complaints Electrical Systemignition 4 complaints Parking Brake 4 complaints Power Trainaxle Assembly 4 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 4 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 4 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 4 complaints Electrical System Instrument Clusterpanel 3 complaints Equipment 3 complaints Fuel System Gasolinestoragetank Assembly 3 complaints Seat Beltsrearother 3 complaints Steeringrack And Pinion 3 complaints Suspensionfrontcontrol Armlower Arm 3 complaints Air Bagsfrontalsensorcontrol Module 2 complaints Air Bagssidewindow 2 complaints Electrical Systemignitionswitch 2 complaints Engine And Engine Coolingcooling System 2 complaints Equipment Adaptivemobility 2 complaints Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 2 complaints Power Trainautomatic Transmissiontorque Converter 2 complaints Power Traintransfer Case 4 Wheel Drive 2 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 2 complaints Tiressidewall 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Vehicle Speed Controlcruise Control 2 complaints Electrical Systemalternatorgeneratorregulator 1 complaint Electrical Systemhorn 1 complaint Electrical Systemwiringfront Underhood 1 complaint Electronic Stability Controlautomatic Asc 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipmentapplianceair Conditioner 1 complaint Exterior Lightingheadlightsswitch 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinestoragetank Assemblymounting 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Power Traindriveline 1 complaint Power Traindrivelineconstant Velocity Joint 1 complaint Power Traindrivelinedriveshaft 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Service Brakes Hydraulicfoundation Components 1 complaint Service Brakes Hydraulicfoundation Componentsmaster Cylinder 1 complaint Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings 1 complaint Steeringhydraulic Power Assist System 1 complaint Steeringhydraulic Power Assistpump 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodytailgate 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Armupper Arm 1 complaint Suspensionfronthub 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionmultiple Axle 1 complaint Tiresbead 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Traction Control System 1 complaint Visibilitydefrosterdefoggerhvac Systemfanmotor 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Visibilityrear Window Wiperwasher 1 complaint Visibilitywindshield 1 complaint Visibilitywindshield Wiperwasher 1 complaint Wheelslugsnutsboltsstuds 1 complaint Wheelsrim 1 complaint
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