NHTSA Complaint #11041798 — 2004 JEEP LIBERTY

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED IN THE OPPOSITE DIRECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PASSENGER SIDE SEAT BELT FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT WAS ADVISED THAT THE UPPER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE REPAIRS WERE NOT PERFORMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN PHONE CALL. THE FAILURE MILEAGE WAS UNKNOWN.