2019 JEEP COMPASS Engine Problems

150 NHTSA complaints on file

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All Engine Complaints — Page 3

#11453670 |
The contact's wife owns a 2019 Jeep Compass. The contact stated while his wife was driving at approximately 35 MPH, the vehicle stalled in the middle of the road. The contact's wife was able to restart the vehicle. The contact's wife stated no warning lights were illuminated prior to the failure; however, the oil pressure light illuminated afterward. The contact stated that the vehicle also occasionally stalled after being shifted into reverse. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil change. Additionally, the START/STOP battery was replaced. The vehicle was repaired however, the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
#11451921 |
Engine stops during operation on the road. Occurs sporadically. Engine light illuminates, "High Coolant Temperature". Not able to restart vehicle and must wait a few minutes before starting. The illuminated light gauge turns off. Coolant levels in reservoir normal. Has occurred 12-15 times since ownership. No illuminated lights to take to mechanic.
#11444244 |
The vehicle will suddenly shut off while driving, randomly and without warning. Every dash light will illuminate, power steering goes out, the engine will shut off and will not start back up for 5 minutes or more. This has occurred while stopped at a stop light and while going 60mph in a tunnel. It is a hazard to the driver, passengers, and all surrounding drivers. The vehicle is still under factory warranty, the dealership is offering no assistance, jeep corporate is also unhelpful. The vehicle is UNSAFE.
#11438393 |
The contact owns a 2019 Jeep Compass. The contact stated that the vehicle would not start. The contact stated dynamic steering torque service required, service ESC system, and service hill-start system warning messages were displayed. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
#11438219 |
I have always been a jeep owner, Grand Cherokee, I decided to go with the Jeep Compass and i haven't had any issues until the beginning of the month. I changed the battery and still had the issue that the car wouldn't start. I brought to Chrysler Jeep and they changed the secondary battery and they reset it so i don't get the A symbol with exclamation point. Picked up my car from oil change, on my way i stopped at a traffic light at an intersection, it stalled on me. Completely turned off, the radio worked, the windows were able to go up and down. after a minute it turned back on. I brought it back to the dealer the next day, they had it for 4 hours and they said they didn't find anything wrong with the vehicle and they reset everything and i should be fine now....
#11436997 |
On at least three separate occasions, without warning, the coolant sensor suddenly goes in to a false coolant temperature alarm as if the temperature has climbed to maximum heat. While the alarm is active, you are unable to accelerate and have no power steering. After a second, the alarm vanishes and coolant temperature gauge shows temperature back at normal operational level. This has happened while driving 65 MPH on a highway. This also happened while trying to make a left-hand turn at a busy intersection. This is quite frightening and if this were to occur at the wrong moment could easily result in an accident. Other owners of the same model vehicle have reported this exact same issue in online forums such as MyJeepCompass.com. In all reported cases, dealers and mechanics are unable to determine the problem after replacing the coolant sensor and trying every possible solution. I believe this...
#11430062 |
Bought my 2019 Jeep Compass on May 21st, 2019 and it's been in and out of the dealership for the light on gear shift flickering, batteries not charging, radio would change itself, etc. Just in November 2020, I had to take it back to the dealership and get the computer component/frame replaced and that was at 40,000 something miles. Now, after driving this morning to do a couple of arrands in town, it will not do anything. Lights on the dash comes on, break is stiff, warning messages were popping up (like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc.), mileage on dash is flashing, gas reads full then it drops down to empty and then nothing, engine light stays on during this whole time, can't get gear shift to move out of park, auto start/stop light doesn't come on, brake comes on and...
#11423848 |
I was driving with my daughter in the car and when the engine shut off on me. Luckily I was pulling up to a red light. I was able to stop but the brakes locked up on me and I couldn't restart the car. Many warning messages appeared like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc. I had just had my car serviced for a routine oil change a couple of days before at a Jeep dealership and nothing was mentioned to me that needed servicing. I then had the car towed to the dealership AutoNation Roseville Chrysler Jeep and Dodge and they do not know what is wrong with it. This is a real safety issue with a car shutting down while driving. I am just happy that I wasn't on the freeway when this happened.
#11422699 |
On 4 seperate occasions, I have been driving at highway or cruising speeds and my vehicle will completely shut down. The dash will illuminate that the Auto Stop/Start is not working, then it will say "Stop Safely, Vehicle Will Shut Down Soon" and the car will shut down. It will then take approximately 10-15 minutes for the car to restart. I have taken into my dealership every single time it happens; they've replaced main battery, auxillary battery, replaced battery terminals and have said it "was just a fluke". The light and issue have been reproduced only once by the dealership but no diagnostic codes appear when lights come on. Dealership states MOPAR/Jeep will not authorize repairs for undiagnosable issue as it's still under warranty. The last time this happened, I had my 5 month old son in the car and we shut down on the Tappan Zee bridge. It's happened...
#11421215 |
1. I believe it's the "Auto Start-Stop" feature in the vehicle 2. While at a stoplight in a busy intersection, my vehicle has stopped twice, putting my children and myself in danger, making it a high risk for a serious accident with other motorists. This vehicle has also had a minor stall while driving on the highway. Luckily it didn't completely shut off but gave us a minor jerk. 3. Not at this time; the dealer has requested to test drive the vehicle for up to 200 miles to recreate the scenario. I don't believe 200 miles will recreate the scenario, especially when they say it could be the vehicle oil consumption. Since the first time we took it in, they lowered the recommended oil change by 3k or 4k instead of the original 5k. While in the care of the dealership on (6/15/2021) they made an oil change, so...
#11417860 |
I purchased my 2019 jeep Compass September 29th 2020, on March 20th 2021 my engine and radiator needs to be replace, Both warranty refuse to repair Engine & Radiator
#11416757 |
MY ENGINE AND RADIATOR NEEDS REPLACED, I AM NOW SEEKING HELP FOR REPAIRS FROM WARRANTY OR FULL REFUND FOR CAR AND EXPENSES USED TO PROVIDE DAILY TRANSPORTATION, BOTH WARRANTY REFUSES TO FIX THE 2019 JEEP COMPASS. I PURCHASED THE 2019 JEEP COMPASS ON SEPTEMBER 29TH, 2020, FROM ENTERPRISE CAR SALE IN VIRGINIA BEACH, VA. MARCH 20TH, 2021, THE JEEP COMPASS SHUTDOWN ON THE FREEWAY AT 65 MPH. I IMMEDIATELY CALLED WARRANTY SERVICES FOR TOWING TO THE NEAREST CHRYSLER DEALERSHIP, HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE, LOCATED 3353 WESTERN BRANCH BLVD, CHESAPEAKE VA 23321. THE VEHICLE WAS REVIEWED THREE TIMES WITHIN THE 25 DAYS THAT THE VEHICLE SPENT. $22,231, IS A REMAINDER BALANCE, I'M STILL PAYING CAR-NOTE OF $460 A MONTH. NATIONAL CENTER FOR DISPUTE SETTLEMENT HAS DENIED MY COMPLAINT. I'VE PLEADING FOR 2 MONTH FOR HELP, I'VE ONLY HAD THE CAR FOR 6 MONTHS. I RECEIVED A LETTER ON 3/15/2021...
#11396951 |
TODAY MY CAR STOPPED (AGAIN) IN THE MIDDLE OF THE ROAD AS I WAS DRIVING AND THE EMERGENCY BRAKE LIGHT WENT ON. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND I AM LITERALLY SCARED OUT OF MIND TO DRIVE THIS CAR THAT I PURCHASED FOR MY BIRTHDAY. I'VE ONLY HAD THE CAR FOR 6 MONTHS AND THIS IS A MAJOR SAFETY HAZARD.
#11396558 |
ON THREE DIFFERENT OCCASIONS, WHILE DRIVING ON A MAJOR ROAD, THE VEHICLE ENGINE JUST STOPPED. AT THE INSTANT THE ENGINE STOPPED, ENGINE CAUTION LIGHTS ILLUMINATED SAYING THE COOLANT HAD OVERHEATED AND ALLOW THE ENGINE TO COOL. PLACING THE TRANSMISSION IN NEUTRAL, THE ENGINE WAS RESTARTED AND THE JOURNEY CONTINUED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED JEEP REPAIR FACILITY WHERE THEY TEST DROVE IT AND COULD NOT DUPLICATE THE PROBLEM, THERE WERE NO FAULT CODES IN THE COMPUTER, AND BASICALLY NOTHING THEY COULD DO TO TROUBLESHOOT THE PROBLEM. THIS IS MOST DEFINITELY A MATTER OF LIFE SAFETY. THE ENGINE STALLING AT THE WRONG TIME COULD CAUSE A TERRIBLE ACCIDENT.
#11396345 |
MY 2019 JEEP COMPASS STARTED HAVING ISSUES IN SEPTEMBER 2020. IT SHUT OFF AT A RED LIGHT ON HIGHWAY 76 IN OCEANSIDE, CA WITH MY FAMILY IN THE CAR. SHORTLY AFTER, IT STARTED BECOMING SLUGGISH WHEN PULLING OUT OF THE DRIVEWAY AND BACKING INTO THE STREET. SHIFTING BETWEEN PARK AND DRIVE IT STALLS, THE LIGHTS ON THE GEAR SHIFT HAVE SINCE GONE OUT. I HAVE REFUSED TO DRIVE OR REGISTER MY VEHICLE SINCE OCT. 2020 BECAUSE I AM TERRIFIED TO DRIVE IT WITH MY CHILD IN THE CAR. I MAKE MY MONTHLY PAYMENTS ON TIME AND HAVE BEEN TOLD TO REPORT MY ISSUES HERE. MY 2019 JEEP COMPASS IS A PAPERWEIGHT AT THIS TIME.
#11394635 |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE AUTO START/STOP WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNCOAST CHRYSLER JEEP DODGE RAM (8755 PARK BLVD N, SEMINOLE, FL 33777, (727)393-4621) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 556.
#11390101 |
I BOUGHT MY 2019 JEEP COMPASS LIMITED FROM A DEALERSHIP ON 11/18/2020. SINCE THAT DAY IT HAS BEEN IN THE SHOP 4 TIMES. THREE TIMES BECAUSE THE START /STOP KEPT COMING ON SAYING TO HAVE IT SERVICED AND BECAUSE IT STOPPED ON ME AT A STOP SIGN AND WOULD NOT GO, HAD TO TURN IT OFF AND IT CRAKED AGAIN TELLING ME START/STOP HAS MALFUNCTIONED! TODAY1/26/2021 ALL LIGHTS ON DASH CAME ON IT LOST POWER ON THE INTERSTATE AND TOLD ME TO STOP HAVE ENGINE SERVICED NOW. SHUT DOWN WOULD NOT CRANK HAD TO CALL A TOW TRUCK TO TAKE TO DELEARSHIP. FROM WHAT I HAVE READ THESE CARS ARE A PIECE OF CRAP AND JEEP NEEDS TO TAKE NOTICE!! JEEP SHOULD NOT BE ALLOWED TO SALE A VEHICLE WITH SO MANY KNOWN PROBLEMS!! SO SORRY I LEFT HONDA FOR THIS!!!!!!!!
#11389355 |
ON 3 SEPARATE OCCASIONS NOW THE CAR RANDOMLY SHUTS OFF WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN AS ONCE IT WAS ON THE HIGHWAY- THE CAR SHUTS DOWN AND STARTS TO DECELERATE- YOU LOOSE POWER STEERING AND POWER BRAKES AND THE CAR IS HARD TO CONTROL- THE LAST INCIDENT ALMOST CAUSED AN ACCIDENT- HAS BEEN TO THE DEALER 3 TIMES AND THEY ARE BASICALLY JUST THROWING DARTS AT TRYING TO FIX IT. THE FIRST FIX WAS JUST A COMPUTER UPDATE, THE SECOND FIX WAS A THERMOSTAT AND HOUSING THE THIRD FIX WAS AN AUXILIARY BATTERY?
#11388400 |
SO MY VEHICLE HAS BEEN REALLY SLUGGISH. HALF THE TIME IT DOESN'T WANT TO ACCELERATE, AND WHEN IT DOES IT SOUNDS LIKE IT'S HAVING TROUBLE SHIFTING GEARS. WHEN GETTING ON THE FREEWAY MY VEHICLE WILL GET TO THE SPEED OF 50 MPH AND MY RPM READING BETWEEN 4000-5000. I HAVE TRIED TO LET MY FOOT OFF THE GAS, MY SPEED GOES DOWN BUT RPM STAYS THE SAME. THIS IS REALLY SCARY ESPECIALLY WHEN YOU HAVE TO GET ON A BUSY HIGHWAY WITH A SPEED LIMIT OF 70, AND YOU CAN ONLY GO 50-55. I AM A FIRST RESPONDER, SOME TIMES I USE MY PERSONAL VEHICLE TO RESPOND TO INCIDENTS, DUE TO LOCATION.
#11378257 |
WHEN TRYING TO START THE CAR IT WILL TURN OVER BUT NOT START. THE CAR TURNS ON AS IF IT WILL START BUT DOESN'T COMPLETELY CRANK. THIS IS NOT THE FIRST TIME SINCE I'VE HAD THIS CAR THAT IT HAS NOT CRANK. IT HAS ALSO TURNED OFF IN THE MIDDLE OF TRAFFIC ON A VERY BUSY HIGHWAY WHILE AT A RED LIGHT AND DID NOT TURN BACK ON. THIS IS A PROBLEM I SEE MANY PEOPLE ARE HAVING WITH THIS SIMILAR VEHICLE.
#11373080 |
I BOUGHT MY JEEP MARCH 2019 AND HAVE NEVER HAD AN ISSUE. THEN A FEW MONTHS LATER THE RADIO STARTS PRESSING BUTTONS BY ITSELF. I TOOK IT TO THE LOCAL DODGE AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THE NEXT THING TO GO WRONG IS THE AUTO START STOPS WORKING. I GOT STUCK AT SEVERAL RED LIGHTS AND ALMOST REAR ENDED A FEW TIMES. I TOOK IT BACK TO DODGE AND THEY STILL SAID THERE WAS NOTHING WRONG WITH IT AND IT DIDNT THROW ANY CODES AT ADVANCED AUTO. THEN LASTLY, IT FINALLY GOES OUT. THE VEHICLE COMPLETELY SHUTS OFF ON MY IN THE MIDDLE OF DRIVING IN THE MIDDLE OF THE ROAD. IT JUST STOPS. BREAKS SEIZED. LIGHTS FLICKERING OFF AND ON. CAR IS REGISTERED AS ON BUT WONT GO ANYWHERE. IT HAS BEEN ABOUT 3 WEEKS NOW AND IT STILL WONT START NOR EVEN SHOW A...
#11351488 |
THE VEHICLE WONT START OCCASIONALLY. YOU CAN PRESS THE IGNITION, AND IT SAYS ITS ON, BUT THE ENGINE DOESNT TURN OVER. I HAVE NOTICED IT HAPPENS MORE OFTEN IF YOU 3NGAGE THE PARKING BRAKE WHILE YOUR FOOT IS ON THE BRAKE PEDDLE. TO "CORRECT" YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE, PRESS THE IGNITION BUTTON AGAIN UNTIL IT SHUTS OFF, AND THEN REAPPLY YOUR FOOT ON THE BRAKE DEPRESSING IT AS FAR AS YOU CAN PRESS IT AND THEN PRESS THE IGNITION BUTTON AGAIN. THERE IS A MOMENT OF HESITATION AND THEN IT STARTS UP. ADDITIONALLY THE CAR HAS SHUT OFF ON ME AT AN INTERSECTION WITH THE AUTO START FEATURE ON, AND WOULDNT RESTART WHEN I TOOK MY FOOT OFF THE BRAKE LIKE IT WAS SUPPOSED TO. I HAD TO FOLLOW THE SAME PROCEDURE DESCRIBE ABOVE TO "CORRECT" THE PROBLEM. BECAUSE OF THIS, I NO LONGER RUN...
#11340060 |
VEHICLE PURCHASED NEW, STILL UNDER WARRANTY SUDDENLY QUITS RUNNING WHILE IN TRAFFIC TRAVELING AT 30-50 MPH, ON A COUNTY ROAD, VEHICLE WAS STILL RECEIVING POWER HOWEVER WONT RESTART. BROUGHT TO THE DEALER WERE IT WAS PURCHASED. DIAGNOSED AS A FAULTY PCM AND ESD. REPAIRED AFTER WAITING TWO WEEKS FOR THE PARTS. DROVE IT OFF THE LOT LESS THAN 3 BLOCKS AND IT HAPPENED AGAIN. THIS SHOULD BE A SAFTEY RECALL STOPPING IN A STREAM OF TRAFFIC SUDDENLY.
#11324019 |
I COMPLAINED ABOUT ENGINE TAPPING SOON AFTER BUYING THE BRAND NEW CAR IN AUGUST 2019 NOTHING WAS DONE. 5/9/20 I ATTEMPTED TO DRIVE THE CAR AND AS I GOT READY TO PULL INTO A BUSY STREET THE TRUCK CUT OFF AND THE PARKING BREAK ENGAGED. IT TOOK ME 5 MINS TO GET IT RESTARTED AND ATTEMPTED TO BACK UP AND IT CUT OFF AGAIN. MY BREAKS HAVE BEEN FEELING AS THOUGH THEY ARE GRINDING. MY CLOCK HAS CHANGED TIME ON THE TRUCK FROM REGULAR TIME TO MILITARY TIME. WHEN MOVING MY CAR INTO DRIVE MY CAR JERKS VIOLENTLY. *TR
#11297761 |
TL* THE CONTACTS WIFE OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED 6 TIMES. THE VEHICLE WAS TAKEN TO CROTON AUTO PARK (1 MUNICIPAL PL, CROTON ON HUDSON, NY 10520, (914) 271-5100) ON TWO OCCASIONS TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED AND SECONDARILY, AN OIL CONSUMPTION TEST NEEDED TO BE PERFORMED AT 500 MILE INTERVALS UP TO 1,500 MILES. THE PCV VALVE WAS REPLACED HOWEVER, A DETERMINATION WAS NOT MADE REGARDING THE OIL CONSUMPTION TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.
#11282843 |
ON THREE SEPARATE OCCASIONS OUR NEWLY LEASED 2019 JEEP COMPASS STALLED WHILE AT HIGH SPEED. WE ALL HAD TO PULL OVER WITH OUT POWER STEERING. THIS HAPPENED SHORTLY AFTER WE PULLED OUT ON TO A MAIN ROAD FROM OUR NEIGHBORHOOD.*DT CONSUMER STATED YES, I TOOK IT TO VICTOR DODGE JEEP DEALERSHIP WHERE I LIVE AND GOT THE CAR. THEY SAID IN WAS DOWN A QUART OF OIL. FILLED IT AND SAID TO RETURN AT 7,500 MILES SO THEY COULD CHECK THE LEVEL AGAIN. I WOULD SAY THE VEHICLE WAS AT 45 MPH. THERE WAS AN OIL PRESSURE LIGHT THAT CAME ON WHEN THE CAR WAS STARTED UP. BUT IT WENT OFF RIGHT AWAY. *JB
#11277318 |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. ONCE IT WAS RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS CURRENTLY AT JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 943-6700) WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
#11270970 |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO WALLY ARMOUR CHRYSLER DODGE JEEP RAM (1950 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DETERMINED THAT THE OIL LEVEL WAS LOW, WHICH CAUSED THE VEHICLE TO STALL. THE DEALER INSTRUCTED THE CONTACT TO BRING THE VEHICLE BACK TO THEM AFTER 500 MILES FROM THE LAST OIL CHANGE FOR MONITORING AND AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
#11269286 |
ON THREE SEPARATE OCCASIONS WHILE COMING TO A STOP THE BRAKES STARTED TO PULSATE, ONCE STOPPED THE CAR STALLED AND ENGAGED THE PARKING BRAKE ALL BY ITSELF AND WOULD NOT ACCELERATE OR GO INTO PARK OR TURN OFF, FOR 7 MINUTES WHILE IN THE MIDDLE OF AN INTERSECTION. ALSO, SCREEN DISPLAY JUMPS BETWEEN APPS ON ITS OWN AND WON'T ALLOW ME TO CHANGE OR TOUCH ANYTHING ON THE SCREEN, GLITCHES AND HOLDS TWO APPS AT ONCE FOR EXTENDED PERIODS OF TIME.
#11268293 |
MAJOR ISSUE! THIS IS APPARENTLY KNOWN BY JEEP AS THEY HAVE ISSUED A RECALL. YET IT IS HAPPENING TO ADDITIONAL MODELS OUTSIDE THE SCOPE OF THE ISSUED RECALL. 2019 JEEP COMPASS 2.4L. THE ENGINE SHUT OFF WITHOUT ANY WARNING WHILE DRIVING AT APPROXIMATELY 25 MPH. THE VEHICLE IS BRAND NEW WITH ONLY 200 MILES. I PURCHASED THE VEHICLE ONLY 10 DAYS AGO. I TOOK THE VEHICLE BACK AND RETURNED IT, WHICH WAS QUITE THE HEADACHE TO GET THE DEALER TO DO. I BASICALLY TRADED IT IN FOR A JEEP GRAND CHEROKEE SO TO AVOID THE 2.4L ENGINE. I AM OUT QUITE A BIT OF MONEY IN PAYING TAXES, FEES, REGISTRATION, TILE,ETC TWICE DUE TO THIS ISSUE. IN DOING SOME RESEARCH, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM IN BOTH THE JEEP COMPASS AND THE JEEP CHEROKEE IN REGARDS TO THE 2.4L 4 CYLINDER ENGINE. JEEP HAS ISSUED A RECALL...
#11265665 |
LEASED THIS CAR BRAND NEW. AT 60 MILES ON ODOMETER, WENT TO START CAR, CAR TURNED STARTED BUT THEN STALLED/TURNED OFF INSTANTLY. HAD TO WAIT A FEW MINUTES TO START AGAIN. AT 250 MILES CAR CAME TO BRIEF STOP ON SLIGHT INCLINE WHILE WAITING FOR A PARKING GATE TO OPEN, PARKING GATE OPENED AND VEHICLE WAS STARTING TO ROLL WITH THE CAR OFF, I RELEASED MY FOOT FROM THE BRAKE BUT THE CAR WOULDN'T START IT STALLED. I PUSHED THE BRAKES BACK TO STOP MY CAR. CAR WAS STILL IN DRIVE, I TRIED TO RE-START MY CAR BY HITTING THE PUSH BUTTON , CAR WOULDN'T TURN OVER. EVENTUALLY WAS ABLE TO RESTART AFTER 60 MINUTES. THIS IS AN EXTREME SAFETY HAZARD, I AM LUCKY THIS DIDN'T HAPPEN AT A BUSY INTERSECTION.
#11265480 |
THIS IS MY 5TH TIME REPORTING THIS ISSUE TO THE MANUFACTURER THEY HAVE ALSO HAD A FINAL REPAIR ATTEMPT AND DECLARED NO ISSUE EVEN THOUGH AS I WRITE THIS THE PROBLEM STILL EXISTS. I WAS PARKED FOR AN HOUR AT A STORE I COME OUT TURN ON THE VEHICLE PLACE THE CAR IN REVERSE CAR FREEZES UP WON'T MOVE FROM ON OR RUN AND CANNOT CHANGE TO DRIVE OR ANYTHING ELSE ENGINE LIGHT CAME ON AND REVERSE SYMBOL CONTINUES TO BLINK CAR HAD TO BE RESTARTED TWICE AFTER THIS TO GET IT TO DRIVE TO GO HOME.
#11253775 |
WHEN I HAVE TO BRAKE AND COME TO A STOP THE CAR RUMBLES, THEN WHEN COMPLETLY STOPPED THE CAR SHUTS OFF, THEN WHEN I TAKE MY FOOT OFF THE BRAKE PEDDLE THE STARTER KICKS IN AND STARTS THE CAR IN GEAR WITH A RUMBLE AND THEN I CAN GO? IT DOES'NT MATTER IF ON THE HIGH WAY OR AT A STOP SIGN IT RUMBLES, SHUTS OFF AND RESTARTS IN GEAR. THE CAR IS (2) DAYS OLD WITH 35 MILES.
#11252981 |
ON 2/28/19 I LEASED A 2019 JEEP COMPASS. I HAVE BEEN HAVING MINOR ISSUES WITH IT WHEN TRYING TO START THE CAR, SOMETIMES IT JUST DOESNT START. AS I WRITE THIS ON 9/3/19 I AM EXTREMELY CONCERNED ABOUT THE LEASE I HAVE AND THEREFORE WHY I AM DOCUMENTING MY EXPERIENCE. LAST WEEK, TUESDAY, 8/27/19 WHILE IN AN INTERSECTION, MY CAR COMPLETELY SHUT OFF. I REACHED OUT TO MIAMI LAKES AUTO MALL ON VARIOUS OCCASIONS, THIS WAS A TOTAL DISASTER, I KEPT BEING TRANSFERRED TO VOICEMAILS AND COULD NOT GET ANYONE ON THE PHONE WHILE IN THE MIDDLE OF THIS INTERSECTION. I CALLED CHRYSLER ROADSIDE (ANOTHER MESS) AND ENDED UP HAVING TO WAIT 4 HOURS UNTIL A TOW TRUCK COULD COME AND GET MY CAR, STILL IN THE MIDDLE OF AN INTERSECTION, HAD TO CALL 911 SO A POLICE CAR COULD PARK BEHIND ME AS OBVIOUSLY THIS WAS A SAFETY ISSUE....
#11245744 |
2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING SUDDENLY WHILE DRIVING ON THE HIGHWAY. *LD THE CONSUMER STATED THE DEALER ADVISED THAT THE VEHICLE RAN LOW ON OIL WHICH CAUSED THE ENGINE TO SHUT OFF WITHOUT WARNING. WHEN THE VEHICLE RESTARTED THE ENGINE LIGHT ILLUMINATED. *JS
#11246057 |
THIS IS MY THIRD COMPLAINT ON THIS 2019 JEEP COMPASS. WHILE DRIVING THE VEHICLE STALLS AND THE EMERGENCY BRAKE AND OTHER LIGHTS COME ON. THE VEHICLE IS UNABLE TO BE RESTARTED AND HAS TO BE TOWED. THE DEALERSHIP HAS UPDATED SOFTWARE, AND NOW HAS SAID THAT THE CAR IS LOW ON OIL EVERY THREE WEEKS AND THAT'S WHY IT STALLS IN THE MIDDLE OF TRAFFIC EXTREMELY DANGEROUS AND I HAVE A BABY ON THE WAY!. THE OIL CHANGE INDICATOR DOESN'T EVER SHOW UP AND THE MANUFACTURER JUST GIVES THE RUN AROUND.
#11245785 |
THIS IS MY THIRD TIME WITH AN ISSUE ON THIS VEHICLE STALLING. I WAS TURNING AT AN INTERSECTION AND THE CAR JUST STALLED LIGHTING UP EVERY NOTIFYING SIGNAL INCLUDING AN EMERGENCY BRAKE BEING LOCKED IN ALMOST CAUSING AN SERIOUS ACCIDENT.
#11241878 |
THE AUTO START/STOP FEATURE IN MY CAR IS NOT RELIABLE. THERE HAVE BEEN THREE INSTANCES WHEN I'VE BEEN STOPPED AT A LIGHT, I TAKE MY FOOT OFF THE BRAKE, THE SYSTEM ACTIVATES START, AND THEN AS SOON AS I HIT THE GAS, MY CAR STALLS. I THEN HAVE TO PUT MY CAR IN PARK, TURN THE VEHICLE OFF COMPLETELY, AND START IT AGAIN. THIS OBVIOUSLY STRIKES HIGH CONCERN DUE TO THE STRONG POSSIBILITY OF BEING REAR ENDED. I TOOK MY VEHICLE IN TO THE DEALERSHIP I BOUGHT IT FROM AND THEY SAID THEY DIDN'T KNOW. I LEFT AGITATED. I JUST PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO.
#11233740 | Fire
PARKED 2019 JEEP COMPASS IN NORMAL PARKING LOT WENT INSIDE FOR A FEW HOURS THEN HEARD POPPING NOISES FROM PARKING LOT. RAN OUTSIDE TO SEE ENGINE CAUGHT ON FIRE AND BURST INTO FLAMES VIA THE ENGINE COMPARTMENT DAMAGING THE ENTIRE FRONT HALF OF THE VEHICLE. AFTER FLAMES PUT OUT, THERE WAS A LARGE HOLE IN THE HOOD OF THE CAR GOING DOWN INTO THE ENGINE THAT DAMAGED THE WINDSHIELD, BUMPER, ENGINE, LIGHT, TIRES AND DOORS. OTHER CARS AROUND MINE WERE DAMAGED AS WELL AS THE FIRE SPREAD. WAS PARKED AT HOTEL PARKING LOT FOR A FEW HOURS BEFORE CAUGHT ON FIRE.
#11232494 |
CAR WON'T GO AFTER STOPPING WHEN FOOT IS OFF BREAK
#11228624 |
AFTER GETTING OFF OF THE HIGHWAY AND COMING TO A STOP AT THE LIGHT, I WENT TO TURN AND MY CAR STALLED OUT AS I WAS TURNING. I WAS ON A ONE LANE OVERPASS WITH NO WAY TO PULL OVER. IT WOULDN'T EVEN REGISTER THAT I WAS TRYING TO TURN OFF MY VEHICLE FOR A MINUTE. I WAS FINALLY ABLE TO RESTART MY CAR AND KEEP DRIVING.
#11208474 |
CAR LOSSES ALL ELECTRICAL, WONT START. NOT A BATTERY PROBLEM. HAS HAPPENED 4 TIMES SINCE I BOUGHT THE CAR 2 MONTHS AGO.
#11207970 |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER JEEP DODGE (1655 US-46, LITTLE FALLS, NJ 07424) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.
#11206198 |
CHECK ENGINE LIGHT COMES ON AND CAR WILL NOT CRANK; EVERYTHING ELSE WORKS. LET CAR SIT AND IT FINALLY STARTS. DEALERSHIP SAYS NO CODES SHOW UP. HAPPENED 5 TIMES SINCE CAR WAS PURCHASED 12/24/19.
#11204568 |
I BOUGHT A 2019 JEEP COMPASS LIMITED 5 DAYS AGO ALL SEEMED WELL AT FIRST THEN ON THE FIFTH DAY I WENT ON MY LUNCH BREAK AND CAR WOULD NOT TURN ON. TRIED LOCKING, UNLOCKING, PUSHING THE START BUTTON REPEATEDLY. AFTER ABOUT 20 MINUTES CAR STARTED ON THE WAY TO MY DESTINATION THE CAR STALLED AND WOULD NOT TURN ON AND AFTER A FEW MINUTES FINALLY RESTARTED. AT THE DESTINATION CAR AGAIN WOULD NOT TURN ON AFTER BEING STATIONARY.
#11195863 |
UPDATE TO MY PREVIOUS COMPLAINT: I LEASED THIS CAR ON JANUARY 12, 2019. IT IS BRAND NEW. THE CAR WAS HAVING TROUBLE STARTING AGAIN TODAY AND YESTERDAY. I TURNED IT ON THE NORMAL WAY AND IT WAS FINE IN PARK, BUT WHEN I SWITCHED TO DRIVE IT SHUT OFF. THE D STARTED FLASHING (AGAIN) SO I PUT IT BACK IN PARK, AND THE CONSOLE TOLD ME TO PRESS THE BRAKE AND PRESS STOP/START, WHICH I DID ATTEMPT BUT THE BRAKE WAS LOCKED AND THIS DID NOT WORK. THE RED LIGHTNING BOLT AND CHECK ENGINE LIGHT BOTH CAME ON. THE RED LIGHTNING BOLT WARNING LIGHT INDICATES A PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL. IT ALSO STALLED AND WAS HARD TO STEER AS USUAL NOW, THOUGH PUTTING IT IN 4WD MAKES IT A BIT EASIER TO CONTROL. I AM NOW EVEN MORE SCARED TO OPERATE THIS VEHICLE AND FEEL LIKE IT IS...
#11191089 |
WE RECENTLY HAD 3 INSTANCES WHERE OUR BRAND NEW 2019 JEEP COMPASS FAILED TO START. THE CAR IS ONLY 4 WEEKS OLD AND HAS LESS THAN 500 MILES ON IT. WE TRIED SEVERAL TIMES, BUT THE CAR WOULD NOT TURN ON EVEN THOUGH THE DASHBOARD INDICATED THE ENGINE WAS RUNNING. WE SAW ONLINE THAT THIS HAS ALREADY BEEN REPORTED BY SEVERAL PEOPLE. TOOK THE CAR TO THE DEALER AND APPARENTLY THERE IS A KNOWN PROBLEM WITH "STARTER CONTROL". THEY APPLIED A PCM UPDATE UNDER ITEM TCB 18-035-19. I DON'T UNDERSTAND WHY, IF THIS IS A KNOWN PROBLEM WITH A FIX, THE DEALERS AREN'T PROACTIVELY RECALLING THESE CARS. THE ELECTRONIC START IS THE ONLY WAY TO START THE VEHICLE (NO OVERRIDE) AND IT COULD CAUSE GRAVE PROBLEMS, DEPENDING ON THE SITUATION, IF THE VEHICLE WON'T START. HUGE SAFETY ISSUE!!!!!
#11187310 |
THE JEEP COMPASS IS EQUIPPED WITH A VERY DANGEROUS ESS START/STOP SYSTEM. FIRST YOU MUST DEACTIVATE IT EVERY TIME YOU START THE VEHICLE. SECONDLY WHEN THE VEHICLE SHUTS OFF AT A STOP LIGHT OR STOP SIGN, IT FEELS MORE LIKE IT STALLS THAN SHUTS OFF, A SHUDDER GOES THRU THE VEHICLE AND THE ENGINE SPUTTERS AND DIES. TAKE YOUR FOOT OFF THE BRAKE AND MAYBE IT WILL RESTART THE VEHICLE, MAYBE NOT. MINE SPUTTERED TO LIFE BUT HAD NO POWER, VERY SLOWLY THE VEHICLE SPUTTERED INTO THE MIDDLE OF AN INTERSECTION AND I THOUGHT THE CAR WAS GOING TO STALL AND QUIT IN THE MIDDLE OF THE INTERSECTION. (I HAVE READ ABOUT THIS HAPPENING TO HUNDREDS OF JEEP COMPASS VEHICLES. LUCKILY I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN. I WAITED ABOUT 10 MINUTES RESTARTED THE VEHICLE AND TURNED OFF THE...
#11187288 |
THIS IS A RAND NEW VEHICLE WITH LESS THAN 100 MILES. INTERMITTENT STARTING. WILL NOT START CONSISTANTLY. KNOWN PROBLEM WITH THE VEHICLE, NEEDS A SOFTWARE UPGRADE BUT STILL DO NOT HAVE ONE. THIS IS A SAFETY ISSUE, AS YOU CAN PUT THE VEHICLE IN GEAR WITHOUT THE ENGINE E RUNNING AS THE VEHICLE THINKS THE ENGINE IS RUNNING BUT IT IS NOT!. THE DEALERSHIP HAS ACKNOWLEDGED THE PROBLEM BUT DOES NOT HAVE A FIX. STAR CASE S1808000285 NO REPAIR
#11174741 |
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN 35 TIMES WITHOUT WARNING. LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 ROUTE 37 W, TOMS RIVER, NJ 08755, (732) 240-8832) WAS NOTIFIED SEVERAL TIMES, BUT HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT THE VEHICLE'S COMPUTER MAY BE THE SOURCE OF THE FAILURE; HOWEVER, THE PART WAS ON BACK ORDER UNTIL MID MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 18V524000 (ELECTRICAL SYSTEM), 17V670000 (ENGINE AND ENGINE COOLING), AND 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE THE GUIDELINES TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 0.
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