NHTSA Complaint #11241878 — 2019 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11241878
Vehicle	2019 JEEP COMPASS
Component	ENGINE
Date of Incident	July 10, 2019
Date Filed	August 5, 2019
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE AUTO START/STOP FEATURE IN MY CAR IS NOT RELIABLE. THERE HAVE BEEN THREE INSTANCES WHEN I'VE BEEN STOPPED AT A LIGHT, I TAKE MY FOOT OFF THE BRAKE, THE SYSTEM ACTIVATES START, AND THEN AS SOON AS I HIT THE GAS, MY CAR STALLS. I THEN HAVE TO PUT MY CAR IN PARK, TURN THE VEHICLE OFF COMPLETELY, AND START IT AGAIN. THIS OBVIOUSLY STRIKES HIGH CONCERN DUE TO THE STRONG POSSIBILITY OF BEING REAR ENDED. I TOOK MY VEHICLE IN TO THE DEALERSHIP I BOUGHT IT FROM AND THEY SAID THEY DIDN'T KNOW. I LEFT AGITATED. I JUST PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO.

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