NHTSA Complaint #11389355 — 2019 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11389355
Vehicle	2019 JEEP COMPASS
Component	ENGINE
Date of Incident	January 14, 2021
Date Filed	January 22, 2021
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

ON 3 SEPARATE OCCASIONS NOW THE CAR RANDOMLY SHUTS OFF WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN AS ONCE IT WAS ON THE HIGHWAY- THE CAR SHUTS DOWN AND STARTS TO DECELERATE- YOU LOOSE POWER STEERING AND POWER BRAKES AND THE CAR IS HARD TO CONTROL- THE LAST INCIDENT ALMOST CAUSED AN ACCIDENT- HAS BEEN TO THE DEALER 3 TIMES AND THEY ARE BASICALLY JUST THROWING DARTS AT TRYING TO FIX IT. THE FIRST FIX WAS JUST A COMPUTER UPDATE, THE SECOND FIX WAS A THERMOSTAT AND HOUSING THE THIRD FIX WAS AN AUXILIARY BATTERY?

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