2017 JEEP COMPASS Unknown Or Other Problems
63 NHTSA complaints on file
All Unknown Or Other Complaints — Page 2
STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT WHEN IT DID THIS I ALMOST GOT INTO AN ACCIDENT WITH ANOTHER CAR IN FRONT OF ME. IT ACCELERATED SO FAST I ALMOST LOST CONTROL TOO. WHEN THEY TEST DROVE IT THEY COULDN'T FIND ANYTHING WRONG. BUT WHEN THEY HOOKED IT UP TO FIND ANY ERROR CODES THEY FOUND 2. THAT'S WHEN THEY DISCOVERED THE PROBLEM. MY BIGGEST CONCERN IS THAT THEY SAID IT WAS A KNIWN ISSUE YET NO RECALL TO BRING MY CAR IN FOR THE UPDATED FIX. HADVI NOT BEEN TRAINED FOR SITUATIONS LIKE THIS I OR SOMEONE ELSE COULD HAVE GOTTEN KILLED.THE VEHICLE WAS...
SIRIUS TRAVEL LINK/UCONNECT SYSTEM INSTALLED IN FCA'S 8.4" NAV INFORTAINMENT SCREEN COMES WITH A 5 YEAR TRIAL OF SIRIUS TRAVEL LINK WHICH ACCESS THE NATIONAL WEATHER SERVICE ALERT SYSTEM, AND AS A RESULT THE DRIVER IS BOMBARDED WITH NUMEROUS WEATHER ALERTS FOR THE REGION - THEY ARE VERY DISTRACTING POP-UP WINDOWS WHICH MUST BE MANUALLY DISMISSED, REQUIRING DRIVER TO LOOK AWAY FROM THE ROAD AND TAKE A HAND OFF THE WHEEL TO "X" OUT OF EACH ONE ON THE TOUCH SCREEN. THESE ALERTS POP UP MANY TIMES DURING A SINGLE SHORT TRIP DEPENDING ON THE WEATHER, SOMETIMES AS MANY AS 15 IN A SHORT 10 MINUTE DRIVE, AND INCLUDES COUNTIES OVER A HUNDRED MILES AWAY. THERE IS NO WAY TO DISABLE THEM IN THE RADIO. IT IS IMPOSSIBLE TO GET RID OF THE SERVICE - WE TRIED CANCELLING OUR SIRIUS SUBSCRIPTION ENTIRELY BUT THE WEATHER ALERTS HAVE CONTINUED. WE HAVE...
SIRIUS/XM GUARDIAN WEATHER ALERTS ON RADIO FOR AREAS THAT ARE NOT IN YOUR LOCAL AREA ARE A CONSTANT DISTRACTION AND CANNOT BE DISABLED. ALERTS OCCURS FOR WEATHER THAT IS 100S OF MILES AWAY FROM HOME LOCATION. ALERTS DO NOT GO AWAY BY THEMSELVES, THEY HAVE TO BE MANUALLY CANCELLED ON THE RADIO DISPLAY.
AS MANY OTHER OWNERS OF VEHICLES WITH THE UCONNECT INFOTAINMENT SYSTEM WILL ATTEST, THE PARTNERSHIP WITH SIRIUSXM AND WEATHER ALERTS HAS BECOME AN ACTUAL ISSUE. SAD THAT IS THE CASE SINCE A SIMPLE FIX COULD BE PRESENTED BUT HERE WE ARE AS CUSTOMERS WITH AN UNSAFE AND SOMETIMES NEVER ENDING SUPPLY OF FULL SCREEN POPUPS OF WEATHER ALERTS ON OUR INFOTAINMENT SYSTEM. FCA, UCONNECT, AND SIRIUSXM ALL SEEM UNWILLING TO PROVIDE A SOLUTION TO THE NWS' GEOGRAPHIC WEATHER ALERTS. THESE ALERTS CAN AND HAVE HAPPENED AT A STEADY INTERVAL OF EVERY 30 SECONDS AND THEY NEVER LEAVE THE SCREEN UNLESS YOU CLOSE IT. NO MATTER WHAT YOU ARE DOING, TO INCLUDE GETTING NAVIGATED TO A POI, THE POPUPS OVERRIDE EVERYTHING. A SIMPLE FIX FROM CONNECT AND FCA WOULD BE TO PROVIDE A SETTING TO DISABLE ALERTS; ANOTHER OPTION WOULD BE TO HAVE THE ALERT "TIME OUT" AFTER 20 SECONDS. I...
FRONT END CROSSMEMBER OR ALSO CALLED SUBFRAME HAS ROTTED AND RUSTED CLEAR THROUGH AT JUST OVER 10 YEARS OLD I WAS INFORMED BY CAR MECHANIC. JEEP ACKNOWLEDGED THE ISSUE WITH THE BAD SUBFRAMES AND PUT AN EXTENDED WARRANTY ON IT. THAT ONLY LASTED 10 YEARS. SO CAR IS NOW UNSAFE FOR THE ROAD AND REPAIRS ARE MORE THEN CARS WORTH. HAVE READ 1,000S OF OTHER COMPLAINTS ONLINE FOR SAME ISSUE WITH 2007 AND 2008 COMPASSES.
MY NEW CAR COMES WITH A FREE TRIAL PERIOD OF SIRIUSXM TRAVEL LINK. PART OF THIS FEATURE IS TRAVEL ALERTS WHICH APPEAR ON THE CENTER CONSOLE TOUCH SCREEN. THERE IS NO METHOD FOR DISABLING THESE ALERTS, AND DEPENDING UPON WHERE YOU ARE, YOU CAN RECEIVE MULTIPLE ALERTS PER HOUR. THESE CAN SOMETIMES BE FOR WEATHER OVER 200 MILES AWAY FROM YOUR CURRENT POSITION. THE ONLY WAY TO CLEAR THE MESSAGE IS TO PHYSICALLY REACH OVER AND TOUCH THE SCREEN. THIS FEATURE NEEDS TO HAVE A SETTING TO DISABLE. ON A RECENT TRIP DRIVING IN THE SNOW NEAR MULTIPLE WEATHER PATTERNS, I WAS REACHING FOR THE SCREEN EVERY 5 MINUTES BECAUSE IT BLOCKS THE MAP WHICH I NEEDED TO FOLLOW. IT'S LIKE MY CAR IS FORCING ME TO BE A DISTRACTED DRIVER. HOW CAN THIS POSSIBLY BE CONSIDERED A 'SAFETY FEATURE' BY SIRIUS XM?
THE UCONNECT 8.4 RADIO/HEAD UNIT WILL DISPLAY WEATHER ALERT POPUPS WHILE DRIVING, RESULTING IN DISTRACTION DUE TO BOTH THE AUDIO AND VISUAL ALERT AND REQUIRING PHYSICAL INTERACTION WITH THE TOUCH SCREEN DEVICE. THERE IS NO WAY TO DISABLE THE ALERTS, EVEN AFTER UNSUBSCRIBING FROM THE "FEATURE." JUST AS SCROLLING AND SETTINGS MENUS ARE DISABLED WHILE IN MOTION FOR SAFETY, THERE SHOULD BE NO POPUPS AND REQUIRED INTERACTION WHILE IN MOTION. ATTACHED PHOTO IS FROM LAST SUMMER, BUT ISSUE IS ONGOING ANYTIME ANY NATIONAL WEATHER SERVICE ALERT IS ACTIVE WITHIN A ~400 MILE RADIUS.
ATTACHED PLEASE FIND MY WORK ORDERS AND THE NUMBER OF TIMES I HAVE CALLED TOW TRUCKS. SINCE DECEMBER 31, 2017, I HAVE BEEN DEALING WITH CONTINUOUS STARTING ISSUES WITH MY 2017 JEEP COMPASS, I HAVE CALLED (5) TOW TRUCKS SO FAR, THE DEALERSHIP CLAIMS SINCE THEY CANNOT DUPLICATE THE ISSUE AT THE DEALERSHIP, THEY CANNOT FIND ANYTHING WRONG WITH MY VEHICLE AND CONTINUE TO RETURN MY CAR KEYS BACK TO ME. MY ONLY SOLUTION FOR NOW IS TO CONTINUE CALL TOW TRUCKS, MY VEHICLE IS STILL UNDER WARRANTY, I HAVE MAILED, RECORDED AND PROVEN EVIDENCE OF MY STARTING ISSUES, NOW IT IS ALMOST MARCH AND MY 2017 JEEP COMPASS STILL HAS STARTING ISSUES. TWO OUT OF THE SIX TOW TRUCK WORKERS INFORMED ME THAT THEY HAVE TOWED NEW JEEP COMPASS'S AND THE REASON FOR THE TOWING IS DUE TO STARTING ISSUES. I WOULD LIKE TO REQUEST AN INVESTIGATION TO SEE...
I HAVE BEEN EXPERIENCING STARTING ISSUES WITH MY 2017 JEEP COMPASS SINCE DECEMBER 2017, IT IS NOW ALMOST MARCH 2018. I HAVE CALLED SO FAR 5 TOW TRUCKS AND EACH VISIT AT THE DEALERSHIP THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. I HAVE PLEADED WITH THEM REGARDING MY SAFETY CONCERNS, BUT PURSUANT TO THEIR "POLICY" THEY RETURN ME MY CAR KEYS BACK. THEY WANT ME TO CONTINUE CALLING TOW TRUCKS UNTIL THEY CAN FIGURE OUT WHAT IS WRONG WITH IT.
JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT. IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES. THIS PLACES ME IN AN AWKWARD POSITION, TIES UP ESSENTIAL EMERGENCY SERVICE RESOURCES, AND IS EMBARRASSING. I HAVE EVEN CHANGED THE NAMES IN MY PHONE TO AVOID ANY SORT OF CONFUSION. SINCE SEPTEMBER 2017, THIS HAS OCCURRED THREE TIMES.
OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION. CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MANUAL BUT CHRYSLER REFUSES TO PROVIDE A CORRECT ONE, SAYING I'M NOT PART OF THE RECALL.
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
MY WIFE DROVE HOME FROM WORK PARKED CAR IN DRIVEWAY 3 HOURS LATER HAD TO BRING MY DAUGHTER TO WORK AND WINDOW WAS CRACKED FROM BOTTOM UP ABOUT 10 INCHES IN CENTER OF WINDOW WE ALSO FOUND OUT ANOTHER PERSON WHO BOUGHT A 2017 COMPASS HAD WINDOW CRACK HAVING A HARD TIME GETTING DEALER TO FIX WINDOW WE BOUGHT VEHICLE 6 WEEKS AGO IT SHOULD BE COVERED UNDER WARRANTY DEALER SHIP TOOK PICTURES ON APRIL 18 2017.
Other 2017 JEEP COMPASS Problem Areas
Electrical System
83 complaints
Engine
71 complaints
Power Train
40 complaints
Service Brakes
24 complaints
Steering
14 complaints
Electronic Stability Control Esc
12 complaints
Air Bags
10 complaints
Fuelpropulsion System
10 complaints
Vehicle Speed Control
10 complaints
Exterior Lighting
6 complaints
Suspension
6 complaints
Seats
3 complaints
Interior Lighting
2 complaints
Parking Brake
2 complaints
Seat Belts
2 complaints
Structurebody
2 complaints
Wheels
2 complaints
Back Over Prevention Warnings
1 complaint
Back Over Preventiondisplay Function
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Equipmentelectricalinfotainmentvideo Touchscreenmonitorunit
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkageshoodlatch
1 complaint
Otherunknown
1 complaint
Parking Brakeindicator Light
1 complaint
Power Trainaxle Assembly
1 complaint
Service Brakes Hydraulic
1 complaint