2002 HYUNDAI SONATA Suspension Problems

The contact owns a 2002 Hyundai Sonata. The contact stated that while his girlfriend was driving at a slow speed, the sub frame snapped and fractured the axle. The vehicle was towed to an independent mechanic, and the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was towed to the local dealer, who confirmed that the part had been discontinued. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part had been discontinued. No additional assistance was provided. The failure mileage was approximately 86,000.

The contact owns a 2002 Hyundai Sonata. The contact stated while driving approximately 15 MPH and slowing for a right turn, the contact heard an abnormal popping sound coming from the front end of the vehicle. The contact was in the middle of the turn when the vehicle lost motive power. The contact stated that the engine was still running, but the vehicle was not responding as needed. The contact turned off the vehicle and observed that the passenger’s side control arm had detached and fallen onto the street. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the entire front end was extremely corroded. The contact was informed that the vehicle was not drivable. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number:...

REAR SUBFRAME RUSTED AWAY AND TRAILING ARMS BOTH FELL OFF. WAS TRAVELING AND WHEN I WAS MAKING A LEFT TURN THE RIGHT TRAILING ARM BROKE OFF AND INSTANTLY MADE THE CAR ALMOST SWERVE OFF THE ROAD. I CONTINUED HOME A BLOCK FURTHER AND LOOKED TO SEE THE DAMAGE. RIGHT SIDE TRAILING ARM COMPLETELY DETACHED AND THE LEFT SIDE BARELY HANGING ON. SENT TO HYUNDAI TO HAVE LOOKED AT AND GIVEN A QUOTE. NOTHING YET...

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE EXITING THE FREEWAY AT APPROXIMATELY 45 MPH, THE PASSENGER SIDE AXLE FAILED AND DAMAGED THE WHEEL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TOWED TO MALLOY HYUNDAI (1880 OPITZ BLVD, WOODBRIDGE, VA 22191, (703) 490-8170) FOR ANOTHER DIAGNOSTIC TEST, BUT THE RESULTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

I PURCHASED THIS 2002 HYUNDAI SONATA AND HAD IT INSPECTED IN PENNSYLVANIA, THE VEHICLE FAILS DUE TO ROTTED/RUSTED OUT FRONT SUBFRAME, THIS COMPONENT WAS SUPPOSED TO BE REPLACED UNDER RECALL NHTSA CAMPAIGN ID NUMBER : 09V124000, MANUFACTURER CAMPAIGN NUMBER: 089 HOWEVER HYUNDAI SAID IT WAS INSPECTED AND RECALL WAS CLOSED.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT PREMATURE RUST AND CORROSION OCCURRED ON THE FRONT SUBFRAME. THE RUST WENT THROUGH THE FRONT SUBFRAME, CAUSING IT TO FRACTURE. THE VEHICLE WAS SERVICED BY CHECKERED FLAG HYUNDAI (3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 687-3462) FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE DEALER HAD TO DISASSEMBLE THE VEHICLE. OTHER PARTS WERE DAMAGED. THE DEALER REFUSED TO REPLACE THE DAMAGED PARTS AND STATED THAT THEY WOULD ONLY SERVICE THE RECALL, WHICH WAS COMPLETED. ALSO, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V317000 (LATCHES/LOCKS/LINKAGES). THE CONTACT WAS NOT NOTIFIED BY THE MANUFACTURER OF THE TWO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE PARTS WERE DAMAGED FROM THE COMPLETION OF THE RECALL REPAIR. THE MANUFACTURER REFUSED TO PROVIDE COVERAGE FOR THE REPLACEMENT OF THE DAMAGED PARTS, STATING THAT THE DEALER PROVIDED THE REMEDY FOR THE...

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE BUCKLED AND ENDED UP UNDER THE VEHICLE. THE UPPER CONTROL ARM RUSTED IN HALF, WHICH CAUSED THE VEHICLE TO SPIN OUT OF CONTROL. THERE WAS NO CRASH. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 260,000.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE LOWER CONTROL ARM FRACTURED AND DAMAGED THE FRONT AXLE, STRUT, FRONT FENDER, AND FRONT TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LOWER BACK, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V125000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

THE VEHICLE STARTED MAKING A NOISE AND DRIVING WEIRD. IT LOOKED LIKE ONE TIRE WAS POINTED STRAIGHT AND THE OTHER TIRE TURNED SLIGHTLY. I STOPPED AT A GAS STATION TO SEE WHAT WAS WRONG AND THEY SAID THE A FRAME WAS ALMOST RUSTED INTO. I HAD ALREADY HAD THE METAL IN THE REAR OF THE CAR REPLACED FROM BEING RUSTED OUT NEAR WERE THE SHOCK ATTACHES. I HAVE RESEARCHED AND SEEN WHERE SEVERAL SONATAS HAVE BEEN RECALLED DUE TO SEVERE RUST ISSUES. THE BODY EVEN HAS BEEN RUSTING BADLY. THE BIGGER CONCERN IS THE FRAME. I AM AFRAID TO DRIVE IT NOW. DO NOT KNOW WHAT RECOURSE I HAVE. THIS HAPPENED WHILE DRIVING. THE CAR IS NOW PARKED AND AM AFRAID TO MOVE IT, EVEN TO A GARAGE.

SERVER SUBFRAME RUST RIGHT SIDE ABOUT TO BREAK AND NOT TAKING GAS IN FUEL TANK

REAR UPPER CONTROL ARMS (PASSENGER AND DRIVER) HAD BROKEN DURING NORMAL DRIVING CONDITIONS. THE BREAK IS WHERE THE EXTENSIONS CONNECT TO THE BUSHINGS. CORROSION SEEMS TO BE THE CULPRIT BECAUSE THE METAL HAD ROTTED VERY THIN AND BECAME PERFORATED.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 33 MPH, THE CONTACT'S VEHICLE STRUCK A POTHOLE. AS A RESULT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FAILED TO SUPPORT THE CONTROL ARM. THE TECHNICIAN INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 105,000.

I BACKED OUT OF THE DRIVEWAY AND THE SUBFRAME ON THE PASSENGER SIDE COLLAPSED AND THE TIE ROD AND CV JOINT CAME LOOSE. THE STEERING WENT OUT. A CERTIFIED FRAME MECHANIC SAID THE SUB FRAME RUSTED OUT.

NOTICED PULLING TO RIGHT AS DRIVING, ALONG WITH RATTLING IN FRONT END. FOUND THAT DRIVER FRONT SUBFRAME NEAR LOWER SUSPENSION MOUNT IS COMPLETELY RUSTED THROUGH. DISCOVERED THAT THIS IS A NOTED ISSUE WITH THESE MODEL VEHICLES AND THAT A RECALL HAS BEEN ISSUED BY THE MANUFACTURER. DUE TO OBVIOUS SAFETY CONCERNS I WOULD LIKE TO KNOW HOW TO PROCEED WITH THIS CONCERN. *TR

ALOT OF PROBLEMS WITH THIS CAR. *TR

WAS DRIVING DOWN THE WHEN I HEARD A POP SOUND THAT HAD CAME FROM THE CURBSIDE OF THE VEHICLE THEN THE CAR STARTED PULLING TO THE RIGHT SIDE OF THE ROAD AND DID NOT REALLY THINK TO MUCH ABOUT BECAUSE THOUGHT NEEDED TO JUST HAVE ALIGNMENT DONE TO THE VEHICLE THEN NEXT FRIDAY I HAD TAKE THE CAR TO HAVE THE ALIGNMENT DONE ON THE VEHICLE THEY CALLED ME AND SAID THAT THE SUB-FRAME OF THE VEHICLE WAS RUSTED IN HALF AND THAT IT WAS UNSAFE TO DRIVE. I LOOKED UP THE RECALLS ON THE VEHICLE AND SEEN WHERE IT HAD A RECALL FOR THE SUB-FRAME RUSTING AND SET UP A APT . TO HAVE IT TAKEN CARE OF BUT THEY ARE SAYING THAT SINCE MY CAR IS NOT REGISTERED IN ONE OF THE SALT-BELT STATES THAT THEY ARE NOT GOING TO HONOR THE RECALL EVEN THOUGH THE RUST IS...

MY SON WAS OPERATING THE VEHICLE AND WAS MAKING A LEFT TURN. DURING THE TURN, THE RIGHT FRONT WHEEL BUCKLED UNDER AND THE VEHICLE BECAME INOPERABLE. VEHICLE WAS TOWED TO A REPAIR FACILITY. THEY FOUND THAT THERE WAS SIGNIFICANT CORROSION IN THE SUB-FRAME WHICH CAUSED IT TO FAIL. I HAVE DONE SOME RESEARCH ON NHTSA SITE AND IT APPEARS THAT CAMPAIGN 09V124000 DESCRIBES THE ISSUE. I HAVE CONTACTED HYUNDAI. THEY HAVE INSTRUCTED ME TO HAVE TO VEHICLE DELIVERED TO LOCAL DEALER FOR INSPECTION TO DETERMINE IF IT IS COVERED UNDER A RECALL PROGRAM. THEIR FIRST RESPONSE WAS TO TELL ME THAT THE RECALL WAS ONLY COVERING CERTAIN STATES, KENTUCKY NOT BEING ONE OF THEM. WHEN I TOLD THEM I HAD PURCHASED THE CAR USED AND HAD NO WAY OF KNOWING WHAT OTHER STATES THE VEHICLE HAD BEEN IN, THEY AGREED TO EXAMINE THE VEHICLE. I BELIEVE THE VEHICLE REPAIR SHOULD...

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD ABNORMALLY DRIFT TO THE RIGHT. THE CONTACT ALSO STATED THAT A LOUD NOISE WAS HEARD FROM THE VEHICLE WHENEVER DRIVING OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 55,086.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT SUBFRAME MOTOR AND SUSPENSION WAS FOUND TO BE SEVERELY CORRODED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER 09V124000 (SUSPENSION) THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 202,000. *TR

AFTER HAVING INCREASED DIFFICULTY CONTROLLING THE CAR, I TOOK IT TO MY TIRE DEALER FOR AN ALIGNMENT AND WAS TOLD THAT THEY COULD NOT HELP ME BECAUSE THE FRAME WAS "BROKEN" AND WAS SHREDDING MY REAR TIRES. I CALLED HYUNDAI CORPORATE AND WAS TOLD THAT THERE WAS A RECALL ON THE SUBFRAME AND WAS ADVISED TO TAKE THE CAR TO MY LOCAL DEALER FOR INSPECTION. UPON INSPECTION, I WAS TOLD THAT IT WAS COVERED ON THE RECALL AND LEFT IT WITH THEM FOR TWO DAYS FOR REPAIR. WHEN I PICKED THE CAR UP, I WAS TOLD THAT THE FRONT WAS REPAIRED AT NO COST TO ME, HOWEVER, THE REAR (WHICH IS WHAT I WENT IN FOR) WAS IN VERY BAD SHAPE BUT IT WAS NOT COVERED AND WOULD COST ME $1,500 TO REPAIR IT. I CANNOT UNDERSTAND HOW THE FRONT OF A FRAME CAN BE PART OF A RECALL, BUT...

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING OVER A POT HOLE AT APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FRONT END SUB FRAME CRADLE WAS COMPLETELY FRACTURED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,727.

MY CAR HAD BEEN EXPERIENCING PULLING TO THE RIGHT AND I WAS REPLACING THE RIGHT FRONT TIRE EVERY WEEK. IT FELT AS IF THE TIRE WAS GOING TO FALL OFF. I TOOK IT TO MY DAD WHOM IN TURN GOT A MECHANIC TO LOOK AT IT. THE MECHANIC SAID THAT THE K FRAME WAS BROKEN. HE TRIED WELDING IT. THE WELD HELD FOR ABOUT TWO WEEKS. AFTER RESEARCHING THE PROBLEM I FOUND THAT THERE IS A RECALL AND SETTLEMENT FROM HYUNDAI. I CALLED THE CUSTOMER SERVICE DEPARTMENT WHO IN TURN GAVE ME A CASE NUMBER AND HAD BE TAKE THE CAR TO THE DEALERSHIP. THEY INSPECTED THE CAR AND DETERMINED THAT MY CAR DIDN'T FIT THE CRITERIA. I'M CONFUSED BY THE FACT THAT SO MANY VEHICLES LIKE MINE HAVE THE SAME PROBLEM BUT THEY DON'T FIT THE "CRITERIA". SOMETHING IS WRONG. AND IT'S MORE THAN CORROSION OR THE LACK OF....

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER INSTALLING A NEW AXLE ON THE VEHICLE, HE WAS INFORMED THAT THERE WAS INTERNAL CORROSION OF THE FRONT SUB-FRAME AND THINNING OF THE SUB-FRAME STEEL. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

WHEEL COLLAPSED INTO WHEEL WELL - REPAIRED UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI. STILL HAD TO REPLACE AXLE AND AXLE BOOT - 500.00 DEALER REPAIR. *TR

AFTER HAVING REPAIRS DONE UNDER CAMPAIGN 089 SUB FRAME CORROSION BY HYUNDAI AND PAYING 500.00 FOR AXLE REPAIR, 2WKS LATER THE OPPOSITE WHEEL COLLAPSED OUT OF THE BALL JOINT. 900.00 REPAIR BILL AND DEALER INDICATED THIS WAS NOT RELATED TO THE SUB-FRAME RECALL. THIS IS NOW 2 INCIDENTS WHERE THE WHEELS FELL OFF THE CAR WHILE THE DRIVER WAS DRIVING THE CAR. BOTH WERE THANKFULLY AT LOW SPEEDS IN A PARKING LOT. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VEER TO THE RIGHT AND WOULD ALSO FAIL TO SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AXLE WAS FRACTURED DUE TO CORROSION OF THE FRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR UPDATED 5/7/13 *CN THE CONSUMER STATED THE REPAIR COST WAS REIMBURSED. 05/17/2013 *JS

THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA I JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK... I THOUGHT I NEED ALIGNMENT BUT, FOUND OUT THAT I NEED REPLACE SUBFRAME. THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN NEW YORK) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I AM PLANNING TO CALL HYUNDAI. *TR

THE RIGHT SIDE SUB-FRAME OF MY 02 HYUNDAI SONATA WE JUST FOUND OUT HAS RUSTED THROUGH AND THE LOWER CONTROL ARM HAS SEPARATED CAUSING THE AXLE TO POP OUT, THIS HAPPENED AS I WAS DRIVING AND ALMOST CAUSED A WRECK...THE CAR IS VERY WELL MAINTAINED AND EVEN THOUGH IT WAS ONCE IN A NORTHERN STATE (THAT'S WHERE I BOUGHT IT..IN S.DAKOTA) I DO NOT THINK THIS UNEVEN RUSTING OF THE SUBFRAME IS NORMAL. I CHECKED AND FOUND THAT THERE WAS ACTUALLY A RECALL OF THIS VEHICLE FOR THE EXACT THIS SAME REASON, I CALLED HYUNDAI AND THE REPRESENTATIVE LIED TO MY EAR THAT IT WAS NOT COVERED BY THAT RECALL AND THAT I SHOULD TAKE TO THE HYUNDAI DEALERSHIP AND PAY FOR THE REPAIR MYSELF. THIS IS UNCONSCIONABLE AND SHOULDN'T BE SO. I WISH I CAN GET SOME HELP. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, IT WAS FOUND THAT THE SUB FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER TIRE STARTED TO WOBBLE. THE CONTACT WAS ABLE TO BE MOVE OFF THE ROADWAY AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED HIM THAT THE SUB FRAME WAS FRACTURED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 125,000. THE VIN WAS UNAVAILABLE.

OUR SON WHO WAS DRIVING OUR HYUNDAI 2002 SONATA NOTICED THAT THE STEERING WHEEL WAS LOOSE AND IT FELT LIKE THE CAR WAS PULLING AND NEEDED AN ALIGNMENT. WE TOOK IT IN TO HAVE AN ALIGNMENT AND THE MECHANIC CALLED US AND TOLD US THEY WERE UNABLE TO DO AN ALIGNMENT AND THAT THE PROBLEM WAS MUCH MORE SERIOUS THAN THAT; THEY TOLD US THAT THE CRADLE RUSTED THROUGH AND THAT IT WAS UNSAFE TO DRIVE. BECAUSE OF THIS IT ALSO DID DAMAGE TO THE TIRES. WE NOW HAVE A VEHICLE THAT IS UNABLE TO BE DRIVEN BECAUSE IT IS NOT SAFE. I SHUTTER EVERY TIME I THINK WHAT MAY HAVE HAPPENED TO HIM OR HIS FRIENDS IF HE HAD BEEN ON THE ROAD OR GOD FORBID DRIVING DOWN THE INTERSTATE. WE LIVE IN A STATE WHERE SNOW IS A PART OF OUR LIVES; WE ALWAYS WORRY ABOUT DRIVING ON...

MY SON WAS DRIVING THE VEHICLE AT 45 MPH AND HEARD A LOUD POP IN THE RIGHT FRONT END OF THE VEHICLE AND IMMEDIATELY AFTERWARDS THE VEHICLE VEERED OF TO THE RIGHT AND ON TO THE SIDE OF THE ROAD HE WAS ABLE TO MAINTAIN CONTROL SOMEWHAT BUT IF THERE HAD BEEN PEDESTRIANS IN THAT AREA I AM NOT SURE THERE WOULD HAVE NOT BEEN SERIOUS CONSEQUENCES, THE CAR WAS DRIVEN SLOWLY TO THE NEAREST HYUNDAI DEALER FOR ASSESSMENT AND AFTER ASSESSMENT THE DEALER STATED THAT THE SUB-FRAME HAS RUSTED OUT TO THE POINT THAT THE RIGHT FRONT WHEEL COULD BECOME DETACHED THEREBY POSSIBLY CAUSING A POTENTIAL CATASTROPHIC FAILURE OR LOSS OF CONTROL OF THE VEHICLE AND UNKNOWN CONSEQUENCES, DEALER HAS SUBMITTED INFORMATION TO HYUNDAI CORP, THE VEHICLE HAS AN ACTIVE RECALL ON THIS PARTICULAR SAFETY DEFECT. RECALL #089 ISSUED IN APRIL 2008. WE ARE AWAITING HYUNDAIS RESPONSE AS TO...

2002 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO CORROSION AND RUSTING OF THE SUB FRAME RECALL. *TGW THE CONSUMER STATED THE VEHICLE WAS ORIGINALLY PURCHASED IN ILLINOIS. HOWEVER, SHE PURCHASED THE VEHICLE USED IN KENTUCKY, WHICH IS NOT ONE OF THE RECALLED STATES. HYUNDAI CUSTOMER SERVICE INFORMED THE CONSUMER HER VEHICLE WAS NOT INCLUDED IN THE RECALL, DUE TO THE PRODUCTION DATE. THE CONSUMER BELIEVED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL, AS SHE HAS PICTURES SHOWING THE CORROSION AND RUSTING OF THE SUB-FRAME, WHICH HAS SINCE RENDERED THE VEHICLE INOPERABLE. ACCORDING TO A LOCAL REPAIR SHOP, THE VEHICLE HAS RUSTED ALL THE WAY THROUGH THE SUB-FRAME ON THE PASSENGER SIDE, WHICH IS WHY THE VEHICLE COULD NOT BE ALIGNED AND CAUSED SUCH HORRIBLE WEAR ON THE RIGHT SIDE TIRE AFTER MONTHS OF PURCHASING THEM. *JB UPDATED 08/15/12

MY WIFE WAS DRIVING HOME FROM WORK ON A COUNTY ROAD DOING APPROX. 45 MPH. THE FRONT RIGHT TIRE SUDDENLY TILTED 50 DEGREES INWARD AND SHE LOST CONTROL OF THE AUTO. AFTER NEARLY MISSING A TELEPHONE POLE, SHE PLOWED INTO A CORN FIELD AND CAME TO A SUDDEN STOP. SHE SUFFERED A SPRAINED WRIST FROM STEERING WHEEL "WHIP" AND BRUISED HER KNEE IN THE ACCIDENT. UPON EXAMINATION BY THE MECHANIC , HE FOUND THAT THE A FRAME ON THE RIGHT SIDE HAD BROKE IN HALF. THE METAL IN THE FRAME HAD RUSTED FROM THE INSIDE OUT MAKING IT DIFFICULT TO SEE BY PREVIOUS UNDER-CARRIAGE REPAIRS, SUCH AS TIRE CHANGE, OIL CHANGE ETC. THE CAR HAS HAD SUPERB MAINTENANCE THROUGHOUT ITS HISTORY AND HAS BEEN BOUGHT AND SOLD WITHIN THE SAME FAMILY SINCE BEING BOUGHT NEW BY THE SON IN 2002. WE LOVE THE CAR AND HAVE ENJOYED THE 123,000 MILES...

2002 HYUNDAI SONATA FAILED AT 6 MPH TURNING A CITY STREET CORNER. THE AXLE AND BALL JOINT FELL OFF, TAKING THE RIGHT FRONT WHEEL WITH IT. THIS CAR WAS 'REPAIRED' A FEW YEARS EARLIER WHEN IT WAS RECALLED FOR UNDERCARRIAGE RUST. THEY SPRAYED A RUBBERIZED COATING ON THE UNDERCARRIAGE, AND TOLD ME I WAS GOOD TO GO! WE ALL KNOW, THERE IS NO WAY TO STOP RUST. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE UNEXPECTEDLY CAME TO A COMPLETE STOP AFTER A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE COLLAPSED WITH THE TIRE POSITIONED OUTWARDLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE SUB FRAME AND LOWER CONTROL ARM NEEDED TO BE REPLACED. THE MECHANIC RECOMMENDED THE VEHICLE BE REPAIRED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THERE WAS A NHTSA RECALL CAMPAIGN ID NUMBER, 09V124000 (SUSPENSION); HOWEVER THE PART WAS UNAVAILABLE AND THE CONSEQUENCE OCCURRED WHILE WAITING FOR THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS UNAVAILABLE.

MONDAY, 11-07-11, RIGHT FRONT TIRE BLEW OUT WHILE DRIVING 45 MPH. THE INSIDE INCH OF TREAD AND SIDEWALL OF THE TIRE HAD EXTREME WEAR DOWN TO THE METAL WIRES. THIS CONDITION WAS NOT OBSERVABLE FROM THE FRONT OR SIDE OF THE CAR. THE REMAINING TREAD SHOWED NORMAL WEAR. THE LEFT TIRE SHOWS SOME OF THE SAME ABNORMAL WEAR PATTERN AS THE RIGHT, LEAVING ME TO BELIEVE THERE WAS AN ALIGNMENT PROBLEM. TUESDAY, 11-09-11, REPLACED FRONT RIGHT TIRE. WEDNESDAY, 11-10-11, SCHEDULED AN ALIGNMENT WITH FIRESTONE COMPLETE AUTO CARE. HOWEVER, AFTER EXAMINING THE VEHICLE, I WAS TOLD BY THEIR MECHANIC THAT THE FRONT RIGHT FRAME WAS CRACKED AND SEPARATING, AND THE CAR WAS NOT SAFE TO DRIVE. CONTACTED MYRTLE BEACH HYUNDAI (MBH)TO EXPLAIN PROBLEM, AND TO SCHEDULE A SERVICE APPOINTMENT. THURSDAY, 11-11-11, MBH CONFIRMED THAT THE FRAME IS CRACKED AND SEPARATING. TOLD US THAT IT WOULD BE REPLACED AT NO COST TO...

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATE 65 MPH AND ATTEMPTING A TURN, THE CONTACT HEARD AN UNUSUAL SCRAPING FROM THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE UNDER CARRIAGE OF THE VEHICLE HAD ROTTED. THE CONTACT LOCATED NHTSA CAMPAIGN ID NUMBER: 09V124000 (SUSPENSION) BUT WAS ADVISED BY THE MANUFACTURER THAT BECAUSE THE CONTACT RESIDED IN SOUTH CAROLINA, THE RECALL WOULD NOT BE HONORED BECAUSE IT WAS NOT A SALT BELT STATE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED USED IN OHIO WHICH ACCORDING TO THE RECALL, WAS A STATE IN WHICH THE RECALL WOULD BE HONORED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

MY 2002 HYUNDAI SONATA GLS, ORIGINALLY PURCHASED IN NEW YORK AND NOW REGISTERED IN FLORIDA, RIGHT FRONT SUB-FRAME IS SEVERELY RUSTED, CRACKED AND NOW ALMOST GONE. STEERING IS EXTREMELY ERRATIC AND SUSPENSION SAGGING DRASTICALLY ON RIGHT WHEEL. VEHICLE IS EXTREMELY UNSAFE TO DRIVE. NHTSA CAMPAIGN ID: 09V124000 SUMMARY COVERS THIS VEHICLE, HOWEVER HYUNDAI SAYS THIS VIN ([XXX]) IS NOT COVERED BY RECALL NO. 089 AND COULD NOT EXPLAIN WHY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 HYUNDAI SONATA. HAVING PROBLEM PUTTING FUEL IN THE VEHICLE*CW THE CONSUMER STATED IT SEEMED AS THOUGH THE PRESSURE VALVE WAS NOT OPENING CORRECTLY WHEN FUEL WAS ADDED. ALSO, LAST FALL THE CONSUMER NOTICED THE FRONT RIGHT TIRE WAS LEANING IN AND HE THOUGHT IT WAS A BROKEN TIE ROD, BUT WHEN HE TOOK THE VEHICLE TO A MECHANIC, HE WAS TOLD THE SUB FRAME OF THE VEHICLE HAD RUSTED THROUGH. THE CONSUMER LEARNED THERE WAS A RECALL FOR THE EXACT SAME PROBLEM. THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE.*JB

1. HIT A POTHOLE, DAY OR TWO LATER NOTICED CAR WAS PULLING TO THE RIGHT AND MAKING NOISE WHEN TURNING. TOOK IT TO A MECHANIC BECAUSE I THOUGHT IT NEEDED AN ALIGNMENT 2. MECHANIC NOTICED LARGE HOLE (2"+ DIAMETER) WITH SIGNIFICANT CRACKING IN THE RIGHT SIDE SUBFRAME BEHIND THE WHEEL BY LOWER CONTROL ARM 3. ATTEMPTING TO CONTACT HYUNDAI MOTOR AMERICA. *TR

ON MONDAY EVENING 01/18/2010 MY WIFE AND I LEFT OUR HOME WITH OUR 2002 HYUNDAI SONATA WE DROVE NO MORE THEN 3 TENTHS OF A MILE WHEN THE STEERING WHEEL STARTING PULLING VERY HARD TO THE RIGHT WE THEN TURNED AROUND AND DROVE BACK TOWARD HOME BUT ONLY MADE IT ABOUT 2 TENTHS OF A MILE BEFORE THE FRONT RIGHT WHEEL COLLAPSED BRINGING US TO A DEAD STOP IN THE MIDDLE OF THE ROAD. THANKFULLY WE WERE ONLY GOING ABOUT 20-25 MPH THE POLICE WERE CALLED FOR TRAFFIC AND THE CAR WAS TOWED TO R.J SHORE AUTOMOTIVE BRANFORD CT 06405 THE NEXT MORNING THE OWNER OF R.J.AUTO INFORMED ME THAT MY FRONT ENGINE SUB-FRAME HAD FAILED DUE TO CORROSION, AND SHOWED ME A PRINT-OUT OF A RECALL FROM HYUNDAI DATED APRIL 14, 2009 THEN STATED HE CALLED THE HYUNDAI DEALER IN BRANFORD CT 06405 BUT THE DEALER REFUSED TO PICK...

TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. THE TECHNICIAN DETECTED THAT THE SUB-FRAME EXHIBITED EXCESSIVE RUST CORROSION. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS RECALL NHTSA CAMPAIGN ID NUMBER 09V124000, SUSPENSION; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THERE WAS CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 74,031. UPDATED 02/03/10 *BF UPDATED 02/11/10.*JB

TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A RECALL REMEDY REPAIR UNDER NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE SUBFRAME HAD EXCESSIVE DAMAGES AND CORROSION. DURING THE RECALL SERVICE REPAIR THE TECHNICIAN DETECTED THE FRONT LOWER CONTROL ARMS EXHIBITED SEVERE RUST CORROSION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME FOR THE DEFECT. THE FAILURE MILEAGE WAS 130,000. THE CURRENT MILEAGE WAS 133,000. UPDATED 03/14/10 *BF UPDATED 05/06/10.*JB

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THERE WAS A HOLE IN HER UNDERCARRIAGE DUE TO CORROSION. SHE TOOK THE VEHICLE TO BE INSPECTED BECAUSE HER TIRES WERE NOT PROPERLY ALIGNED. SHE CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE HER VEHICLE TO A DEALERSHIP. SHE WENT TO THE DEALERSHIP AND WAS ADVISED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL # 09V124000 (SUSPENSION). NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 141,000. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB

ALL FOUR ORIGINAL EQUIPMENT STRUTS FACTORY INSTALLED ON A 2002 HYUNDAI SONATA 4 CYLINDER, HAVE FAILED. VEHICLE HAS 51,000 MILES AND THE STRUTS HAVE NOT BEEN DOING THEIR JOB FOR 15000 MILES. WHEN LOOKED INTO, AT THE DEALERSHIP (VEHICLE HAS EXTENDED WARRANTY) THE DEALERSHIPS POSITION IS THEY WILL NOT REPLACE THE STRUTS UNLESS THEY ARE LEAKING. AND IF 1 WAS LEAKING THEY WOULD ONLY REPLACE THAT ONE STRUT.... HAVE THE SAME ISSUE WITH A 2004 HYUNDAI SANTA FE 2.7 AWD VEHICLE ALSO. THAT VEHICLE HAS 79,000 MILES AND HAVE THE SAME DRIVIBILTY CONDITION. AND WAS TOLD THE SAME EXACT THING ABOUT THE DEALERSHIP/ MANUFACTURER'S POSITION. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN AT 5 MPH HE NOTICED A LOUD POPPING SOUND FROM UNDER THE VEHICLE. AFTER EXAMINING THE VEHICLE HE NOTICED THAT THE OUTER ARM ASSEMBLY HAD SEPARATED FROM THE PASSENGER SIDE TIRE. 5 DAYS PRIOR, RECALL CAMPAIGN ID NUMBER# 09V124000 WAS PERFORMED ON HIS VEHICLE. AFTER THE REPAIR THE STEERING WHEEL HAD BECAME MORE DIFFICULT TO STEER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 117049. UPDATED 3/30/2010 UPDATED 05/05/10.*JB

MY WIFE OWNS A 2002 HYUNDAI SONATA, AND LAST WEEK SHE NOTICED THAT THE CAR WAS PULLING HARD TO THE RIGHT. SHE DRIVES 60 MILES ROUND TRIP TO HER JOB 5 DAYS A WEEK. ONCE SHE TOLD ME ABOUT IT, I TOOK IT IN FOR SERVICE THINKING IT WAS IN NEED OF A WHEEL ALIGNMENT. MY TECHNICIANS CALLED ME BACK TO THE SERVICE AREA AND SHOWED ME WHERE THE SUB FRAME HAD RUSTED COMPLETELY THROUGH ON THE RIGHT FRONT SIDE. ALSO THE RIGHT FRONT WHEEL AS TILTED TO THE SIDE SLIGHTLY. I TOLD THEM TO BEGIN REPAIRS IMMEDIATELY, AS MY WIFE'S SAFETY IS MY TOP PRIORITY. I CALLED HYUNDAI ON 2/3/09 AND INFORMED THEM OF THE PROBLEM. I WAS GIVEN A CASE NUMBER, AND TOLD THAT THEY WOULD CONTACT ME IN 3 TO 4 BUSINESS DAYS. I EXPECT FULL REIMBURSEMENT, AS I NOW UNDERSTAND THAT THIS A COMMON PROBLEM ON...

TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP BECAUSE THE STEERING BECAME DIFFICULT TO CONTROL WHILE DRIVING 20 MPH. THE MECHANIC STATED THAT THE FAILURE WAS IN THE PASSENGER SIDE FRONT SUBFRAMES. THERE WAS A LARGE HOLE THAT RUSTED ALL THE WAY THROUGH THE FRAMES, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. AFTER RESEARCHING THE ISSUE, THE CONTACT FOUND NUMEROUS COMPLAINTS FOR THE SAME DEFECT AND BELIEVES IT SHOULD BE RECALLED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 106,000. UPDATED 01/07/09. *LJ THE SWAY BAR ENDS LINKS AND BUSHINGS WERE WORN. UUPDATED 01/09/09. *JB

VEHICLE HAS PROBLEMS WITH FRONT VIBRATION. *MR THE VEHICLE VEERED LEFT AND THE CONSUMER LOST CONTROL OF STEERING. THE CAUSE WAS FOUND TO BE BROKEN U-BOLT. THE VEHICLE BEGAN TO VIBRATE FROM FRONT END WHILE THE CONSUMER WAS DRIVING AND THE CAUSE WAS DETERMINED TO BE FRONT LEFT AXLE FAILURE, WHICH WAS REPLACED. BRAKES CONSTANTLY SQUEAK AND PULSATE, BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. *YH