NHTSA Complaint #10531709 — 2002 HYUNDAI SONATA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10531709
Vehicle	2002 HYUNDAI SONATA
Component	SUSPENSION
Date of Incident	September 28, 2012
Date Filed	July 24, 2013
Mileage	260,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

MY CAR HAD BEEN EXPERIENCING PULLING TO THE RIGHT AND I WAS REPLACING THE RIGHT FRONT TIRE EVERY WEEK. IT FELT AS IF THE TIRE WAS GOING TO FALL OFF. I TOOK IT TO MY DAD WHOM IN TURN GOT A MECHANIC TO LOOK AT IT. THE MECHANIC SAID THAT THE K FRAME WAS BROKEN. HE TRIED WELDING IT. THE WELD HELD FOR ABOUT TWO WEEKS. AFTER RESEARCHING THE PROBLEM I FOUND THAT THERE IS A RECALL AND SETTLEMENT FROM HYUNDAI. I CALLED THE CUSTOMER SERVICE DEPARTMENT WHO IN TURN GAVE ME A CASE NUMBER AND HAD BE TAKE THE CAR TO THE DEALERSHIP. THEY INSPECTED THE CAR AND DETERMINED THAT MY CAR DIDN'T FIT THE CRITERIA. I'M CONFUSED BY THE FACT THAT SO MANY VEHICLES LIKE MINE HAVE THE SAME PROBLEM BUT THEY DON'T FIT THE "CRITERIA". SOMETHING IS WRONG. AND IT'S MORE THAN CORROSION OR THE LACK OF. *TR

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