NHTSA Complaint #10257341 — 2002 HYUNDAI SONATA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10257341
Vehicle	2002 HYUNDAI SONATA
Component	SUSPENSION
Date of Incident	January 28, 2009
Date Filed	February 3, 2009
Mileage	152,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY WIFE OWNS A 2002 HYUNDAI SONATA, AND LAST WEEK SHE NOTICED THAT THE CAR WAS PULLING HARD TO THE RIGHT. SHE DRIVES 60 MILES ROUND TRIP TO HER JOB 5 DAYS A WEEK. ONCE SHE TOLD ME ABOUT IT, I TOOK IT IN FOR SERVICE THINKING IT WAS IN NEED OF A WHEEL ALIGNMENT. MY TECHNICIANS CALLED ME BACK TO THE SERVICE AREA AND SHOWED ME WHERE THE SUB FRAME HAD RUSTED COMPLETELY THROUGH ON THE RIGHT FRONT SIDE. ALSO THE RIGHT FRONT WHEEL AS TILTED TO THE SIDE SLIGHTLY. I TOLD THEM TO BEGIN REPAIRS IMMEDIATELY, AS MY WIFE'S SAFETY IS MY TOP PRIORITY. I CALLED HYUNDAI ON 2/3/09 AND INFORMED THEM OF THE PROBLEM. I WAS GIVEN A CASE NUMBER, AND TOLD THAT THEY WOULD CONTACT ME IN 3 TO 4 BUSINESS DAYS. I EXPECT FULL REIMBURSEMENT, AS I NOW UNDERSTAND THAT THIS A COMMON PROBLEM ON THIS PARTICULAR VEHICLE. *TR

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