NHTSA Complaint #10491610 — 2002 HYUNDAI SONATA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10491610
Vehicle	2002 HYUNDAI SONATA
Component	SUSPENSION
Date of Incident	January 2, 2013
Date Filed	January 6, 2013
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

OUR SON WHO WAS DRIVING OUR HYUNDAI 2002 SONATA NOTICED THAT THE STEERING WHEEL WAS LOOSE AND IT FELT LIKE THE CAR WAS PULLING AND NEEDED AN ALIGNMENT. WE TOOK IT IN TO HAVE AN ALIGNMENT AND THE MECHANIC CALLED US AND TOLD US THEY WERE UNABLE TO DO AN ALIGNMENT AND THAT THE PROBLEM WAS MUCH MORE SERIOUS THAN THAT; THEY TOLD US THAT THE CRADLE RUSTED THROUGH AND THAT IT WAS UNSAFE TO DRIVE. BECAUSE OF THIS IT ALSO DID DAMAGE TO THE TIRES. WE NOW HAVE A VEHICLE THAT IS UNABLE TO BE DRIVEN BECAUSE IT IS NOT SAFE. I SHUTTER EVERY TIME I THINK WHAT MAY HAVE HAPPENED TO HIM OR HIS FRIENDS IF HE HAD BEEN ON THE ROAD OR GOD FORBID DRIVING DOWN THE INTERSTATE. WE LIVE IN A STATE WHERE SNOW IS A PART OF OUR LIVES; WE ALWAYS WORRY ABOUT DRIVING ON SNOW AND ICE BUT WE SHOULD NOT ALSO HAVE TO WORRY THAT OUR VEHICLE'S CRADLE WILL RUST THROUGH POTENTIALLY CAUSING HARM OR EVEN DEATH. *TR

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