NHTSA Complaint #10467503 — 2002 HYUNDAI SONATA

2002 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO CORROSION AND RUSTING OF THE SUB FRAME RECALL. *TGW THE CONSUMER STATED THE VEHICLE WAS ORIGINALLY PURCHASED IN ILLINOIS. HOWEVER, SHE PURCHASED THE VEHICLE USED IN KENTUCKY, WHICH IS NOT ONE OF THE RECALLED STATES. HYUNDAI CUSTOMER SERVICE INFORMED THE CONSUMER HER VEHICLE WAS NOT INCLUDED IN THE RECALL, DUE TO THE PRODUCTION DATE. THE CONSUMER BELIEVED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL, AS SHE HAS PICTURES SHOWING THE CORROSION AND RUSTING OF THE SUB-FRAME, WHICH HAS SINCE RENDERED THE VEHICLE INOPERABLE. ACCORDING TO A LOCAL REPAIR SHOP, THE VEHICLE HAS RUSTED ALL THE WAY THROUGH THE SUB-FRAME ON THE PASSENGER SIDE, WHICH IS WHY THE VEHICLE COULD NOT BE ALIGNED AND CAUSED SUCH HORRIBLE WEAR ON THE RIGHT SIDE TIRE AFTER MONTHS OF PURCHASING THEM. *JB UPDATED 08/15/12