2014 FORD FUSION HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
89
Owner Complaints
1
Recall
5
Service Bulletins
0
Investigations
Overview of the 2014 FORD FUSION HYBRID
The 2014 FORD FUSION HYBRID has received a total of 89 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL. 5 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Steering (14 complaints), Power Train (12 complaints), and Service Brakes (11 complaints).
Recalls for the 2014 FORD FUSION HYBRID
NHTSA has recorded 1 recall for the 2014 FORD FUSION HYBRID, potentially affecting up to 49,197 vehicles.
Recall 18V592000 — EQUIPMENT:ELECTRICAL
| 49,197 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or...
Consequence: An overheated cord can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for...
View full details →Owner Complaints for the 2014 FORD FUSION HYBRID
89 complaints have been filed with NHTSA for the 2014 FORD FUSION HYBRID. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 14 | 1 | 0 | 0 | 0 |
| Power Train | 12 | 0 | 0 | 0 | 0 |
| Service Brakes | 11 | 2 | 0 | 0 | 0 |
| Electrical System | 10 | 0 | 0 | 0 | 0 |
| Engine | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Seat Belts | 4 | 0 | 0 | 0 | 0 |
| Structurebody | 4 | 1 | 0 | 0 | 0 |
| Air Bags | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 1 | 0 | 0 | 0 |
| Back Over Prevention | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. Now, due to not knowing what the red light was about, and it being smog time, I cleared the engine light. Well, I didn't know that disqualifies my smog test because other codes were erased.now I have a car that is battery disconnect since I can't drive it due to not smog certified. All because of a rubber brake part falling off. I?called my dealer if it was covered by recall, they said no, even though there IS a recall for humid areas. I don't live in a humid area. So my case shows that it DOES NOT have to be humidity related. It's just a cheap quality part. I'm hoping this changes to include ALL areas. Thank you.
The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while turning to the left or right, the steering wheel was sticking. While driving at slow speeds in colder temperatures in a parking lot, the steering became inoperable. The steering wheel was difficult to turn. The message “Please pull over for Safety” was displayed. The contact turned off and restarted the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V632000 (Steering). The vehicle was taken to an independent mechanic who provided the contact with undisclosed error codes. The vehicle was taken to an undisclosed local dealer, where the codes were cleared, and the dealer informed the contact that the steering assembly needed to be replaced. The vehicle was reset, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 96,000.
The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving 20 MPH, there was an abnormal sound coming from the front of the vehicle. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 76,000.
The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while the engine was idling, there was an abnormal metal scraping sound coming from the vehicle. The vehicle was taken to the local dealer who diagnosed that metal shavings were discovered inside the transmission fluid, and that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 139,412.
Safety Rating for the 2014 FORD FUSION HYBRID
NHTSA has not yet tested the 2014 FORD FUSION HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2014 FORD FUSION HYBRID
Ford Motor Company has issued 5 technical service bulletins (TSBs) for the 2014 FORD FUSION HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB 22-2309 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed....
SB45275 — EQUIPMENT
FORD: DECREASED SUBWOOFER PERFORMANCE OR VOLUME ON FUSION TITANIUM HYBRIDS. UPDATE THE AUDIO DIGITAL SIGNAL PROCESSING MODULE TO CORRECT PROBLEM *CN
TSB-14-0106 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
LINCOLN/FORD: ACCOMPANIED BY CMDTC P1A18, P1A19, P0AEE OR P0BCD, THE WRENCH LAMP (HYBRID) OR SERVICE ENGINE SOON LIGHT MAY ILLUMINATE AND THE POWERTRAIN CONTROL MODULE (PCM) NEEDS TO BE REPROGRAM TO LATEST CALIBRATION. MODEL 2013-2014 FUSION, MKZ. *PE
TSB-14-0024 — POWER TRAIN:AUTOMATIC TRANSMISSION
FORD: THE TRANSMISSION MAKES A METAL ON METAL SCRAPING SOUND AND THE NOISE IS PRESENT, IN ALL GEAR RANGES, WHEN VEHICLE IS MOVING AND NOT PRESENT WHEN VEHICLE IS STATIONARY OR IN PARK. MODEL 2013 C-MAX, 2013-2014 FUSION. *PE
TSB-14-0018 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: THE DIAGNOSTIC TROUBLE CODE (DTC) P061A IS PRESENT IN POWERTRAIN CONTROL MODULE (PCM) AND/OR SECONDARY ON BOARD DIAGNOSTIC MODULE C (SOBDMC) DUE TO AN ILLUMINATION OF EITHER OR BOTH WRENCH LAMP OR TRIANGLE LAMP. MODEL 2014 FUSION, MKZ. *PE
NHTSA Investigations for the 2014 FORD FUSION HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FUSION HYBRID
- 2010 FORD FUSION HYBRID — 638 complaints
- 2011 FORD FUSION HYBRID — 166 complaints
- 2012 FORD FUSION HYBRID — 134 complaints
- 2013 FORD FUSION HYBRID — 171 complaints
- 2014 FORD FUSION HYBRID (current)
- 2015 FORD FUSION HYBRID — 65 complaints
- 2016 FORD FUSION HYBRID — 66 complaints
- 2017 FORD FUSION HYBRID — 96 complaints
- 2018 FORD FUSION HYBRID — 76 complaints
- 2019 FORD FUSION HYBRID — 40 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints