Technical Service Bulletin TSB 22-2309 — 2014 FORD FUSION HYBRID
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Bulletin Details
| TSB ID | TSB 22-2309 |
| Manufacturer | |
| Vehicle | 2014 FORD FUSION HYBRID |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| Communication Date |
Bulletin Summary
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2014 FORD FUSION HYBRID
SB45275
EQUIPMENT
TSB-14-0106
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB-14-0024
POWER TRAIN:AUTOMATIC TRANSMISSION
TSB-14-0018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL