NHTSA Complaint #11619359 — 2014 FORD FUSION HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11619359
Vehicle	2014 FORD FUSION HYBRID
Component	POWER TRAIN
Date of Incident	September 30, 2024
Date Filed	October 11, 2024
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving 20 MPH, there was an abnormal sound coming from the front of the vehicle. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 76,000.

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