NHTSA Complaint #11509996 — 2014 FORD FUSION HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11509996
Vehicle	2014 FORD FUSION HYBRID
Component	POWER TRAIN
Date of Incident	February 20, 2023
Date Filed	March 3, 2023
Mileage	139,412 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while the engine was idling, there was an abnormal metal scraping sound coming from the vehicle. The vehicle was taken to the local dealer who diagnosed that metal shavings were discovered inside the transmission fluid, and that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 139,412.

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