2010 FORD FUSION HYBRID — Problems, Recalls & Safety Data
N/A
Safety Rating
638
Owner Complaints
0
Recalls
2
Service Bulletins
1
Investigation
Overview of the 2010 FORD FUSION HYBRID
The 2010 FORD FUSION HYBRID has received a total of 638 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Steering (136 complaints), Air Bags (135 complaints), and Service Brakes (75 complaints).
Recalls for the 2010 FORD FUSION HYBRID
There are no recalls on file with NHTSA for the 2010 FORD FUSION HYBRID. No Active Recalls
Owner Complaints for the 2010 FORD FUSION HYBRID
638 complaints have been filed with NHTSA for the 2010 FORD FUSION HYBRID. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that upon coming to a complete stop, the brake pedal suddenly depressed all the way to the floorboard. The contact became aware that the brakes were no longer functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS and traction control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. The contact could not recall whether a warning light was illuminated. The contact was able to park the vehicle. The vehicle was taken to Tire Kingdom, where it was diagnosed. The mechanic determined that the failure was related to Ford Campaign Number: 15S18. The dealer was contacted and informed the contact that the VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 150,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving 15 MPH and depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the brake system, ABS, and traction control warning lights were illuminated. Additionally, the message "Brake System Failure" was displayed. The contact drove with caution to the residence, and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that further diagnostic testing was needed to determine the cause of the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 162,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the message "ABS fault Detected" was displayed, prompting the contact to discontinue driving the vehicle. The ABS warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the ABS Hydraulic Control Unit (HCU). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 42,000.
The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that it would take three days to receive the diagnostic results. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.
Safety Rating for the 2010 FORD FUSION HYBRID
NHTSA has not yet tested the 2010 FORD FUSION HYBRID in its New Car Assessment Program.
Technical Service Bulletins for the 2010 FORD FUSION HYBRID
Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2010 FORD FUSION HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB 23-2098 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the battery energy control module (BECM) and the powertrain...
SSM 48238 — ENGINE AND ENGINE COOLING
Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA Investigations for the 2010 FORD FUSION HYBRID
NHTSA has opened 1 investigation into potential safety defects in the 2010 FORD FUSION HYBRID.
Other Model Years of the FORD FUSION HYBRID
- 2010 FORD FUSION HYBRID (current)
- 2011 FORD FUSION HYBRID — 166 complaints
- 2012 FORD FUSION HYBRID — 134 complaints
- 2013 FORD FUSION HYBRID — 171 complaints
- 2014 FORD FUSION HYBRID — 89 complaints
- 2015 FORD FUSION HYBRID — 65 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints