2004 FORD FREESTAR Power Train Problems

PURCHASED CAR IN NOV 08. IN DEC 09 HAD TRANSMISSION REBUILT (REMANUFACTURED BY FORD) IN JUNE OF 2013 NEEDS TRANSMISSION AGAIN!! WENT IN TO FORD DEALERSHIP AND ASKED FOR ALL PAPERWORK. FOUND OUT THIS WILL BE THE 4TH TOTAL TRANSMISSION IN THE LIFE OF MY VERY WELL MAINTAINED CAR! WARRANTY HISTORY STATED NOV 07 OVERHAULED TRANSMISSION 43085 MI DEC 09 REBUILT REMANUFACTURED TRANSMISSION 64858 MI JUNE 2013 TORQUE CONVERTER RECALL DONE 88658 MI DEALERSHIP CALLED FORD RECALL LINE, DID NOT FIX NEUTRALIZING PROBLEM WITH TRANSMISSION. FORD STATED IT MUST BE AN INTERNAL TRANSMISSION PROBLEM NOT COVERED BY RECALL. SO I CALLED FORD MOTOR COMPANY AND THEY WILL NOT DO ANYTHING!!!!!! RECALL THE UNSAFE BAD TRANSMISSIONS MADE BY FORD MOTOR COMPANY!! *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) BUT THE REPAIRS DID NOT INCLUDE THE TRANSMISSION PUMP. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 126,000. *TR

RECENTLY HAD THE TRANSMISSION TORQUE CONVERTER CHANGED UNDER RECALL. TODAY IT WAS RUNNING ROUGH, AND WOULD STALL OUT. IT WAS A DANGEROUS SITUATION AS I WAS IN HEAVY TRAFFIC AT THE TIME. IT SEEMS THAT THIS PROBLEM. HAS HAPPENED TO MANY OTHER OWNERS OF THE SAME CAR. *TR

WAS GOING TO ACCELERATE AND WHEN I DID THE VEHICLE JUST STOPPED GOING, THE VEHICLE DID STAY ON NO LIGHTS NO WARNING I COASTED TO SIDE OF ROAD. STOPPED THEN TRIED TO GO AGAIN AND THE TRANSMISSION WOULD NOT ENGAGE. TRIED ALL THE GEARS AND NOTHING WOULD ENGAGE HAD TO CALL TOW TRUCK TO COME GET IT NOW WAITING ON MECHANIC TO TELL ME WHAT IS GOING ON! *TR

MY VAN WOULD NOT GO IN REVERSE , WHEN IT FINALLY DID IT KEPT DYING . TOOK TO FORD DEALERSHIP THE PROBLEM WAS THE COMPUTER BRAIN COST 1100. 2DAYS LATER THE EXACT SAME THING. THE PROBLEM IS SUDDEN LEAVING U STRANDED WITH NO WARNINGS. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE HE WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 158,000. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION WOULD SPORADICALLY SLIP AND THE VEHICLE WOULD STALL SPORADICALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER FOR THE FULFILLMENT OF THE RECALL SERVICE. THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE TRANSMISSION FLUID WAS BURNED AND THE GEARS WERE AFFECTED BY THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME TO CORRECT THE INITIAL FAILURE. THE CURRENT MILEAGE WAS 170,000 AND THE FAILURE MILEAGE WAS UNKNOWN. *TR

MY WIFE WAS DRIVING KIDS TO SCHOOL ON THE HIGHWAY AND WITHOUT WARNING THE CAR VIBRATED EXCESSIVELY AND DIED. THERE WERE NO INJURIES ALTHOUGH ALL WERE VERY SHAKEN. I HAD THE VEHICLE TOWED TO JACKSON FORD WHERE THERE WAS A RECALL ON THE TORQUE CONVERTER. JACKSON REPLACED THE TORQUE CONVERTER AND TEST DROVE THE VEHICLE. THEY CONTACTED ME TO TELL ME THAT THE RECALL WORK WAS COMPLETE AND THAT THEY HAD ANOTHER REPAIR FOR A CAM POSITIONER TO DO BUT THEY HAD TO ORDER THE PART. THE NEXT DAY I WAS INFORMED THE PART HAD CAME IN BUT AS THEY WERE PULLING THE VEHICLE IN THE SHOP IT LOST FORWARD MOVEMENT AGAIN. I ASKED THEM IF THEY WERE GOING TO REPAIR THIS AND I WAS TOLD THAT THEY THOUGHT IT WAS AN INTERNAL ISSUE AND IT WAS NOT THEIR RESPONSIBILITY. IF I WANTED IT REPAIRED IT WOULD COST $3800.00. I...

TRAVELING AT 55 MPH, VEHICLE SUDDENLY LOST FORWARD MOTIVE POWER IN TRAFFIC. VEHICLE WOULD NOT SHIFT INTO REVERSE OR DRIVE. VEHICLE WAS STALLED IN NEUTRAL. HAD TO SHUT OFF THE VEHICLE AND RESTART AFTER SEVERAL MINUTES. DRIVE ENGAGED FOR TWO MINUTES, THEN LOST POWER AGAIN. VEHICLE HAD TO BE TOWED TO FORD MOTOR COMPANY WHERE THE TORQUE CONVERTER WAS REPLACED PER RECALL. VEHICLE WILL STILL NOT ENGAGE IN FORWARD OR REVERSE. FORD TECHNICIANS SAID THEY ARE UNSURE OF THE PROBLEM, THAT THE RECALLED PART SHOULD HAVE FIXED THE ISSUE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE TRANSMISSION BECAME SEIZED IN NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE FAILURE SPECIFIED ON NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) WAS NOT THE PROBLEM THE VEHICLE WAS EXPERIENCING AND WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 184,000. *TR

HAD THE RECALL WORK DONE ON THE TORQUE CONVERTER END OF AUGUST BEGINNING OF SEPTEMBER 2012, UPON RETURN OF VEHICLE HAVE HAD NOTHING BUT PROBLEMS. LAST THURSDAY APRIL 4 THE VEHICLE SUDDENLY LOST POWER WHILE GOING THROUGH AN INTERSECTION. FRIDAY DID THE SAME THING 3 TIMES IN LESS THAN 20 MINUTES OF DRIVING. REPLACED ALTERNATOR, BELT TENSIONER AND BELT. MECHANIC ASKED WHAT IT DID, THEN SAID IT MIGHT BE THE TORQUE CONVERTER. HE CHECKED POWER STEERING, AND WATER PUMP THEY ARE FINE. NOT SURE HOW A PART LESS THAN YEAR OLD COULD GO BAD. WHEN MY VEHICLE WENT IN FOR RECALL WAS PERFECTLY FINE, SINCE IT'S RETURN IS HAS BEEN RUNNING HORRIBLE AND NOTHING SEEMS TO REALLY FIX IT. *TR

THIS IS THE FOURTH TIME POWER TRAIN CONTROL MODULE HAS GONE OUT DURING RAIN EVENT. THIS TIME WAS ON A HIGHWAY TRAVELING AT 45MPH WITH PASSENGERS. THE RESULT WAS INTERMITTENT ENGINE SHUTDOWN, LOSS OF STEERING, AND FORWARD MOTION. THIS MODULE HAS BEEN REPLACED 3 OTHER TIMES. TWO TIMES IN 2011, AND TWO MONTHS AGO IN 2013. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE DEALER FOR THE COMPLETION OF RECALL REPAIRS. THE DEALER PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE RECALLED COMPONENT HAD BEEN REPAIRED. ONE MONTH LATER, THE VEHICLE BECAME HESITATE BETWEEN SHIFTING GEARS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 194,000. THE VIN WAS UNAVAILABLE. *TR

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) VEHICLE SPEED CONTROL THE PCM SHORTED OUT BECAUSE IT GOT WET THROUGH THE COVER OF THE HOOD. THIS APPEARS TO BE A RELATIVELY WIDE-SPREAD PROBLEM AND IF NOT ADDRESSED AND REPAIRED CORRECTLY, IT COULD HAPPEN AGAIN. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE CONTACT STATED THAT AFTER THE REPAIR WAS PERFORMED WHILE DRIVING APPROXIMATELY 35 MPH, SHE HEARD A LOUD RATTLING NOISE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER HAD CAUSED DAMAGE TO THE TRANSMISSION. THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,452.

AFTE RPARKING VAN NOSE IN,ATTEMPTED TO REVERSE WITH NO RESPONSE FROM VEHICLE AFTER MULTIPLE ATTEMPTS TO BACK UP WAS FINALLY ABLE TO REVERSE VERY SLOWLY WITH MINIMAL POWER. WHEN PLACED IN DRIVE TOOK SEVERAL ATTEMPTS AT ACCELERATION TO MOVE FORWARD. TRANSMISSION FLUID CHECKED BY MYSELF AND ADVANCE AUTO PARTS EMPLOYEE AND FOUND TO BE AT PROPER FLUID LEVEL.DROVE VEHICLE 30 MILES WHEN IT CUT OFF COMPLETELY,WAS ABLE TO GET VEHICLE TO SIDE OF ROAD(IT WAS RAINING HEAVILY AND FOGGY AS WELL). WAS AGAIN ABLE TO GET VAN GOING AND MADE IT ANOTHER 15 MILES BEFORE IT CUT OFF ON ME AGAIN AND WAS AGAIN DIFFICULT TO TAKE OFF AND REQUIRED ONCE AGAIN MULTIPLE ATTEMPTS TO GET IT MOVING. FINALLY MADE IT ANOTHER 5 MILES HOME AND PARKED VEHICLE. HAD RECEIVED NOTICE 2 MONTHS EARLIER FROM FORD RE A RECALL RELATED TO TORQUE CONVERTER. MECHANIC AT MAGIC CITY FORD IN ROANOKE,VA....

CAR LURCHED FORWARD AT A STOP. AFTER THAT CHECK ENGINE LIGHT CAME ON. FURTHER DIAGNOSES BY FORD INDICATED TRANSMISSION WAS DAMAGED. THIS IS 5 MONTHS AFTER TORQUE CONVERTER WAS REPLACED AS PART OF A RECALL. OBVIOUSLY TRANSMISSION WAS DAMAGED DUE TO FAULTY TORQUE CONVERTER. LOTS OF PEOPLE ON-LINE REPORTING SIMILAR INCIDENTS. *TR

THE PCM INTERNAL COMPUTER IS CRASHED AND CAUSE THE VEH TO RUN POORLY AND NOT START, DRAINED BATTER, ETC - THIS IS AN ISSUE WITH A LOT OF 2004 FREESTARS AS I READ ONLINE AND WAS TOLD TO SUBMIT THE INFO SO THAT MAYBE THEY WILL DO A RECALL AND GET THIS FIXED. THANK GOD IT DID NOT HAPPEN WHILE DRIVING. *TR

I HAD MY VAN IN PARK WHILE I DROPPED MY KIDS OFF TO THE SITTER..CAME BACK OUT THE VAN HAD DIED..I TRIED TO START AND IT WOULD NOT EVEN TURN. THOUGH MAYBE BATTERY..PUT A KNEW ONE IN AND STILL NOTHING. HAD TO HAVE TOWED TO A SHOP AND THEY SAID IT WAS THE PCM WHERE IT WAS CORRODED DUE TO WATER LEAKING IN. A TOTAL OF A LITTLE OVER $1200 FOR PART AND LABOR. VERY LUCKY I WAS PARKED AND NOT DRIVING AT THE TIME WHEN THE VEHICLE DIED. THIS PART NEEDS TO BE RECALLED. THERE IS A FLAW IN THE DESIGN THAT IS ALLOWING WATER TO GET INTO THE PCM AND CAUSING IT TO GO BAD. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SAME PART WITH OTHER OWNERS. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE POWER TRAIN CONTROL MODULE AND THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS INCLUDED AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CONTACT STATED THAT THE RECALL REPAIR WAS RELATED TO THE TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

RETURNING FROM A 'DUMP RUN', I NOTICED THE PLASTIC COVER FOR THE 3RD ROW PASSENGER SEAT, DRIVER SIDE, HAD BEEN DISLODGED AND WAS LYING ON THE FLOOR. I WENT TO RECONNECT IT AND I FOUND THE LATCH 'FLOATING'. IT WAS NO LONGER PART OF THE VEHICLE. I COULD SEE OUT THROUGH THE WHEEL WELL. AFTER FURTHER INSPECTION, I SAW THAT THE WELDED PLATE, THAT SHOULD BE PART OF THE VAN WAS NO LONGER ATTACHED. I HAVEN'T LOOKED AT THE TIRE FOR DAMAGE, YET. THIS IS A DESIGN AND MANUFACTURING ERROR, AS THE LATCH BRACKET USED TO SECURE THE PASSENGER SEAT IN PLACE, NEEDS TO BE A PERMANENT PART OF THE VEHICLE. THE VAN ISN'T TOO OLD, AND SHOULD LAST MANY MORE YEARS/MILES AND FOR THIS PIECE TO COME LOOSE, IS A SAFETY ISSUE AS WELL AS A QUALITY ISSUE. I'M AFRAID TO TAKE IT TO THE LOCAL FORD DEALER FOR...

THE TRANSMISSION HAS BEEN REBUILT TWICE. BOTH TIMES THE MECHANIC FOUND WATER IN THE TRANSMISSION. THE VEHICLE'S RADIATOR HAS BEEN CHANGED AND THE TORQUE CONVERTER WAS CHANGED, AS POSSIBLE CULPRITS, BUT THAT DID NOT ALLEVIATE THE ISSUE AT HAND, AS THE WATER RETURNED TO THE TRANSMISSION. THE CAR IS NOW AT THE MECHANIC FOR THE THIRD TIME WITHIN THE YEAR, WITH WATER IN THE TRANSMISSION. THE MECHANIC IS STUMPED AS TO WHAT THE CAUSE OF THE WATER MAY BE. *TR

POWER TRAIN AUTOMATIC TRANSMISSION. MY WIFE WHILE DRIVING WITH CHILDREN ON A SECONDARY HIGHWAY LOST FORWARD MOTION WHILE TRAVELING UP A HILL. WAS LUCKY SHE WAS ABLE TO BRAKE AND STEER OFF HIGHWAY AND NO VEHICLES BEHIND HER. IT HAS BEEN A NIGHTMARE EVER SINCE. HAD THE VEHICLE TOWED TO A GERMAN FORD DEALERSHIP THAT QUOTED US A $10,000 DOLLAR REPAIR TO REPLACE THE TRANSMISSION. FOUND A REPUTABLE TRANSMISSION SHOP THAT REPAIRED IT FOR ABOUT $4,000, BUT NOW THE VEHICLE HAD MULTIPLE ERROR CODES, (TRANSAXLE, AND CHECK ENGINE LITE). REPLACED MULTIPLE SENSORS TRYING TO SOLVE PROBLEM AND BOUNCED BACK AND FORTH BETWEEN THE TRANSMISSION SHOP AND A DIFFERENT FORD DEALERSHIP THAT GUARANTEED THEY COULD FIX AND REPAIR ANY PROBLEM ON AN AMERICAN FORD. THOUGHT I HAD A POWER TRAIN CONTROL MODULE PROBLEM AFFECTED BECAUSE OF THE TSB (06-14-10). I WAS ASSURED THIS WAS NOT THE PROBLEM. IN BETWEEN THIS, FORD...

AFTER A MAJOR RAIN STORM, TRIED TO START MY CAR AND IT WOULD START, BUT WOULD QUICKLY STALL. HAD TO HAVE CAR TOWED. DID NOT HAVE REVERSE GEAR. GARAGE TOLD ME I NEEDED A NEW TRANSMISSION. DID HAVE A RECALL NOTICE TO REPLACE A FAULTY TORQUE CONVERTER, BUT DIED BEFORE I WAS ABLE TO GET SCHEDULED. I BELIEVE THE PROBLEM STARTED WITH THE PCM BOARD GETTING WET. TOWED TO A FORD GARAGE FOR REPAIRS. HOPING THAT I GET TREATED FAIRLY. I BELIEVE FORD SHOULD PAY FOR ENTIRE REPAIR BILL - NEW TRANSMISSION AND NEW PCM BOARD - AFTER ALL THEIR FAULTY PARTS WERE THE REASON FOR THE FAILURE! NOT ABLE TO 'POPULATE' ABOVE "AFFECTED PARTS". *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 19 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND IMMEDIATELLY AFTER THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE TORQUE CONVERTER WAS REPLACED. AFTER THE REPAIR HAD BEEN COMPLETED THE CONTACT PICKED UP THE VEHICLE AND ON THE WAY HOME THE FAILURE RECURRED. THE DEALER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO BRING THE VEHICLE BACK IN ORDER FOR THEM TO RUN A DIAGNOSTIC TEST. THE FAILURE AND CURRENT MILEAGE WAS 94,000.

THE VEHICLE LOOSE POWER WILL STALL WITH ENGINE RUNNING OTHER TIMES ENGINE WOULD STALL 2-4 SECONDS THE JUMP BACK ON HAPPEN ALOT WHEN PLGS WIRES ARE FINE IT RAINS, GET ENGINE LIGHT ALSO. RESETS, BUT WILL RESUME ON THE NEXT START WITH EMISSION CODES AND PCM ERRORS. *TR

ON 7 OCT. 2012, SUNDAY WHILE DRIVING TO KLEBER KASERNE U.S. ARMY BASE IN KAISERSLAUTERN, GERMANY WITH MY WIFE MY 2004 FORD, FREESTAR SUDDENLY LOST POWER. THE ROAD WAS WET FROM RAIN. I WAS IN LIGHT TRAFFIC IN THE SLOW LANE AND THIS PROVED TO BE FORTUNATE. I PUSHED THE HAZARD LIGHTS AS SOON AS I REALIZED I HAD LOST THE ABILITY TO ACCELERATE AND WAS SLOWING DOWN IN A COAST ON THE HIGHWAY. I STEERED THE CAR TO THE SIDE OF THE ROAD AND STOPPED. MY CAR WAS STILL RUNNING AND THE BRAKES WORKED. THE ENGINE WOULD SHOW AN INCREASE IN RPM ON THE DISPLAY WHEN I TOUCHED THE GAS AFTER I STOPPED BUT THERE WAS ABSOLUTELY NO POWER TO THE DRIVE TRAIN. I CALLED MY ADAC AUTO CLUB, GERMANY FOR A TOW TRUCK AND THEY ARRIVED SOON AFTER. THE DAY BEFORE THIS I HAD DRIVING TO FRANKFURT, GERMANY...

AT 147000 MILES, I NEEDED A COMPLETE TRANSMISSION REBUILD. THIS COST ME $2800 DUE TO THE FACT THAT THERE WERE ADDITIONAL PARTS NOT COMMON TO A STANDARD REBUILD. THIS WAS SEPT. 2011. IN JANUARY, I AM ABLE TO NOTE ONLINE THAT THERE IS A TORQUE CONVERTER RECALL FOR THIS MODEL. I CALL FORD, I'M TOLD THERE IS NOTHING THEY CAN DO UNTIL THE RECALL IS OFFICIALLY RELEASED IN THE 2ND QUARTER. WAIT UNTIL 2ND QUARTER, NO NOTICE IN THE MAIL. I CALL FORD IN AUGUST AND TELL THEM THIS, I AM TOLD THAT FORD WILL FIX THE CAR, IT WILL TAKE APPROX. 4 DAYS AND THAT NO RENTAL CAR IS AVAILABLE DURING THIS PERIOD. IF I SUFFER A TOTAL LOSS, MAYBE. BASICALLY, I HAVE TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY TWO YOUNG CHILDREN BEFORE I CAN GET ANY HELP WITH THEIR ISSUE. AFTER REBUILD, I...

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE VEHICLE WAS REPAIRED HOWEVER, AFTER THE REPAIRS THE VEHICLE WOULD NOT RESPOND WHEN SHIFTED INTO FIRST GEAR OR REVERSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION BECAME DEFECTIVE DUE TO THE OIL NOT BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 59,000.

HAD TORQUE CONVERTER REPLACED IN 2010 BEFORE THE RECALL FOR ALMOST $2000.00 FROM A FORD DEALER. THEY REPLACED IT WITH ANOTHER DEFECTIVE TORQUE CONVERTER. NOW FORD WILL NOT GIVE MY MONEY BACK AND THEY WILL NOT REPLACE THE DEFECTIVE CONVERTER. IT'S EITHER $1450 OR A NEW CONVERTER, NOT BOTH. FORD HAS NOW SOLD ME TWO RECALLED TORQUE CONVERTERS AND WILL NOT GIVE ME WHAT I PAID AND FIX THE PROBLEM. IT'S NO WONDER THEY DIDN'T NEED A BAILOUT WITH THEIR SHADY BUSINESS PRACTICES. THEY ARE STEALING FROM THEIR CONSUMERS. OUTRAGED AND SEEKING LEGAL ADVICE. I URGE OTHERS TO DO THE SAME. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH SMOKE EMITTED INTO THE VEHICLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER WHEN SHE NOTICED THAT FLAMES WERE COMING FROM UNDER THE VEHICLE RIGHT BEFORE IT WAS COMPLETELY ENGULF IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED. THE DEALER WAS CONTACTED WHO STATED THAT THE FAILURE MIGHT HAD BEEN CAUSE BY THE TORQUE CONVERTER AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 86,000.

THE ELECTRICAL HAS BEEN WIGGY EVER SINCE --JUST AFTER THE FACTORY WARRANTY RAN OUT. THIS INCLUDES: BACK-UP SAFETY SENSORS STOPPED WORKING, HEATED DRIVERS SEAT STOPPED WORKING(PASSENGER STILL WORKS), THE STEREO SYSTEM DOESN'T HAVE ALL OF IT'S FUNCTIONS, PASSENGER AIRBAG LIGHT IS ON, VAN VERY NOISY WHEN BACKING UP--WE CALL IT THE MOOSE. HAD TO REPLACE TRANSMISSION AND THEN WE GET RE-CALL NOTICE! AND, IT STILL DOESN'T FEEL 100% STILL WAITING FOR A REFUND(?) BRAKES ARE SQUISHY--EVEN AFTER REPLACEMENT OF FRONT END EVERYTHING! SIDE ELECTRIC DOORS WILL SOMETIMES OPEN AND CLOSE SEVERAL TIMES UNTIL WE JUST HAVE TO MANUALLY FORCE THEM TO STAY CLOSED. *TR

MANY ISSUES WITH THE VAN & THEY CONTINUE. PURCHASED FROM 1 PREVIOUS OWNER, JAN '09 AROUND 60K MAY 2010, 74K MILES- REPLACED SPARK PLUGS & WIRES, FUEL SYSTEM CLEANER: ROUGH IDLE $432.23 DEC 2010, 83K MILES - REPLACED FRONT AXLE & SWAY BAR LINKS: $822.89 APRIL 2011, ? MILES, - REPLACED PLUGS & WIRES, COIL PACK: ROUGH IDLE $700.85 JAN 2012, 100K MILES - REPLACED PVC EVAP HOSE, R&R FUEL FILTER, FUEL INJECTOR CLEANER: ROUGH IDLE $228.40 AUG 15 2012, 106K MILES - RECALL, TORQUE CONVERTER REPLACED: COSTING ME $162.14 TO REPLACE SEALS & TRANSMISSION FILTER AUG 16 2012, 106K MILES - REPLACED EGR VALVE: ROUGH IDLE & ENGINE LIGHT ON AFTER RECALL FIX $135.95 (DEALERSHIP WAS KIND ENOUGH TO ONLY CHARGE FOR LABOR) AUG 31, 2012, 107K MILES - ENGINE IS STILL RUNNING ROUGH, PIERCING NOISE WHILE DRIVING, SOMETIMES IT GOES AWAY WHEN I AM TURNING. *TR

VEHICLE LOST POWER WHILE DRIVING. THERE WAS NO POWER STEERING OR POWER BRAKES AND THE ENGINE STOPPED RUNNING. THERE WAS NO WARNING BEFORE THE POWER FAILURE. VEHICLE WAS ABLE TO BE STARTED UP AFTER POWER FAILURE. THE SAME EVENING, STARTING UP THE VEHICLE, THE IDLE WAS ROUGH AND THE POWER FAILED IN ABOUT 1 MINUTE. VEHICLE WAS BROUGHT TO A FORD DEALER THE NEXT MORNING AND THEY COULD NOT REPLICATE THE PROBLEM AND NO ENGINE CODES WERE PRESENT. ABOUT 1 WEEK LATER, AFTER A RAIN STORM, THE POWER FAILED AGAIN WHILE DRIVING AT 30 MPH. IT WAS POSSIBLE TO START THE VEHICLE AFTER THE POWER FAILURE. A FORD DEALER LOOKED AT THE VEHICLE AFTER THE LATEST POWER FAILURE AND COULD NOT REPLICATE THE PROBLEM AND THERE WERE NO ENGINE CODES. IN APRIL 2010, I EXPERIENCED A SIMILAR PROBLEM WHICH WAS CAUSED BY WATER GETTING INTO THE PCM. WITHIN A MONTH...

HAD THE TORQUE CONVERTER REPLCED UNDER RECALL AFTER RECEIVING THE RECALL NOTICE. TRANSMISSION LIGHT WAS GOING OFF AND ON. AFTER HAVING IT REPLACED, THE LIGHT WAS STILL GOING OFF AND ON. HAD PAUL MILLER FORD IN LEXINGTON, KY LOOK AT THE TRANSMISSION. THEY STATED IT NEED A TOTAL TRANSMISSION REPLACEMENT FOR $3100. TOOK IT TO A LOCAL TRANSMISSION SHOP AND THEY REPLACED THE PUMP SHAFT AND BEARING. LIGHT IS STILL GOING OFF AND ON AS IF NOTHING HAD EVER BEEN TOUCHED. *TR

WHILE DRIVING THE VAN WOULD SHUT DOWN COMPLETELY. WE HAD TO STOP IN THE MIDDLE OF THE ROAD WITH TRAFFIC WHERE WE ALMOST WERE REAR ENDED, PUT IT IN PARK JUST TO RESTART IT. STARTED MOVING AGAIN AND THE VAN DID IT AGAIN, THIS TIME I WAS ABLE TO PULL OFF ON THE SIDE OF THE ROAD SO I WOULD NOT GET HIT. CALLED THE FORD DEALERSHIP HERE IN PALM COAST AND THEY TOLD ME THE TRANSMISSION TORQUE CONVERTOR WAS RECALLED AND THEY WOULD FIX IT FREE OF CHARGE. THEY REPLACED THE TORQUE CONVERTOR, HOWEVER INFORMED ME THAT MY TRANSMISSION NEEDED TO BE REPLACED. I TOLD THEM I COULD NOT AFFORD TO DO THAT AND THAT THE TORQUE CONVERTOR WAS WHAT HAD CAUSED THE TRANSMISSION FAILURE. I WAS THEN INFORMED I COULD PURCHASE A NEW VEHICLE FROM THEM AND USE THE VAN AS A TRADE IN. I SEE THEIR ARE...

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO WATER PENETRATING THE PCM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,600. UPDATED 10/10/12 *CN UPDATED 10/15/2012 *JS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIR UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) HE NOTICED A GRINDING NOISE WHILE DRIVING APPROXIMATELY 65 MPH. THE CONTACT MENTIONED THAT THE VEHICLE DECELERATED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WOULD DECELERATE PRIOR TO THE REPAIRS BUT IT HAD BECOME MORE PERSISTENT OVER TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

AS I WAS TAKING OFF FROM A RED LIGHT, I NOTICED THAT MY CAR WOULD NOT ACCELERATE. I PULLED TO THE SIDE OF THE ROAD AND TRIED CHANGING GEARS BUT IT STILL WOULD NOT GO. TOOK IT TO THE LOCAL FORD DEALERSHIP AND THEY CHANGED OUT THE TORQUE CONVERTER. SIX MONTHS LATER ON JULY 14TH, IT STARTS DOING THE SAME THING BUT I STILL HAD FIRST GEAR. TOOK IT BACK TO FORD AND THEY SAID THAT IT WAS THE TRANSMISSION THIS TIME. COME TO FIND OUT WHEN THEY CHANGED THE PART THEY DID NOT CHANGE THE FILTER, FLUID, OR BLOW OUT THE LINES. THEY WILL NOT TAKE RESPONSIBILITY FOR THEIR ACTIONS ON THIS. I WILL NEVER BUY ANOTHER FORD OR USE THE FORD PLACE FOR REPAIRS. *TR

IN JANUARY 2012 AS PER RECALL NOTICE THAT WAS ON CNN NEWS, FORD ADVISED US IN MARCH 2012 THAT OUR 2004 FREESTAR WAS BEING RECALLED FOR A FAULTY TORQUE CONVERTER. IF THIS PART WERE TO FAIL, THE VEHICLE WILL CEASE TO FUNCTION. THE FORD WEBSITE STATES THAT THE PART IS STILL NOT AVAILABLE AND WILL NOT BE UNTIL THE 2ND HALF OF 2012 WHICH WE ARE ALREADY IN. FORD STATES THAT THE VEHICLE WILL NOT LOSE ELECTRICAL FUNCTION SO THAT WE CAN USE OUR DIRECTIONAL SIGNALS AND COAST TO A SAFE STOP. HOW CAN THIS BE POSSIBLE IF YOU ARE DRIVING ON A HIGHWAY AT 70 MPH AND THE VEHICLE SUDDENLY LOSES ALL POWER TO GO FORWARD OR BACKWARDS AND YOU HAPPEN TO BE IN A LANE THAT IS NOT ALONGSIDE A MEDIAN? WE RECEIVED A PHONE CALL A COUPLE OF DAYS AGO TELLING US TO CONTACT OUR LOCAL DEALERSHIP...

WHILE DRIVING VEHICLE, I LOST ALL POWER TO THE DRIVE TRAIN. ENGINE CONTINUED TO RUN FINE, BUT WOULD NOT MOVE VEHICLE FORWARD OR REVERSE. HAD IT TOWED TO REPAIR SHOP AND WAS ADVISED THAT THE TRANSMISSION HAD FAILED DUE TO BEING FULL OF METAL SHAVINGS FROM THE TORQUE CONVERTER. HAD TO REPLACE COMPLETE TRANSMISSION AT A COST OF $3039.00. SEVERAL MONTHS LATER I GOT A LETTER FROM FORD MOTOR COMPANY ABOUT A PROBLEM WITH THE TORQUE CAUSING THE TRANSMISSION TO FAIL. THEY SAID THEY WOULD SEND MORE INFORMATION LATER. SO FAR I HAVE NO FURTHER INFORMATION FROM FORD. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED WHILE DRIVING 60 MPH. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE TORQUE CONVERTER WAS NOT SUPPLYING FLUID TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 201,000.

MARCH OF 2012 I RECEIVED A RECALL ON MY VAN. I CONTACTED FORD AND WAS TOLD THAT THE PARTS(TORQUE CONVERTER) WERE NOT AVAILABLE AND I WOULD RECEIVE A SECOND LETTER WHEN THEY DO. IT IS NOW NEAR THE END OF JULY AND AFTER SEVERAL PHONE CALLS TO FORD I AS OF YET HAVE NOT RECEIVED ANY INFORMATION ON GETTING THIS FIXED. A FRIEND ALSO HAS A FREESTAR AND HAS ALREADY RECEIVED HER LETTER AND HAS APPOINTMENT TO GET HER'S FIXED AND HAS NO PROBLEMS WITH HER VAN. MINE HAS ALREADY BEEN DIAGNOSED BY AN ASE CERTIFIED MECHANIC THAT THE TORQUE CONVERTER IS GOING AND IS A DANGER TO DRIVE ANYWHERE BUT IN TOWN (5 MILE LONG ISLAND WITH NO HILLS). SEEMS TO ME THAT AFTER SEVERAL PHONE CALLS,FORD WOULD PUT THOSE THAT ARE HAVING PROBLEMS WITH THEIR VEHICLES AT THE TOP OF THEIR LIST AND NOT GO IN WHATEVER ORDER...

STARTED IN FEB 2012 WITH THE TORQUE CONVERTER - THEN THE PCM WHICH LEAD TO DIFFERENT ELECTRICAL ISSUES - FROM DASH LIGHTS STAYING ON RUNNING THE BATTERY DEAD - A FORD DEALER SAID THE PCM WAS GETTING WET BECAUSE OF A MANUFACTURING ISSUE OR DESIGN FLAW - THERE FIX FROM CORPORATE FORD WAS TO REDIRECT THE WATER AWAY FROM THE PCM BY LAYING DOWN A BEAD OF CHALK ( THAT'S FORDS RAIN KIT SERVICE BULLETIN #TSB-06-14-10 ) - BUT BY THAT TIME I WAS TOLD THE PCM COULD ALREADY BE DAMAGED - HERE IT IS JULY 18 2012 MY FREESTAR IS AGAIN AT A FORD DEALERSHIP - I AM THINKING THE ONLY WAY TO RESOLVE THIS IS TO INCLUDE THE ATTORNEY GENERAL. *TR

WHILE DRIVING AT 65MPH, THE TRANSMISSION WENT OUT WITH NO PROBLEM IN THE ENGINE AND THE VEHICLE COASTED TO A STOP ON THE HIGHWAY IN FRONT OF A RED LIGHT. THE CAR WOULD NOT GO FORWARD, IT WOULD NOT REVERSE, EVEN THOUGH THE LEVER FROM THE ENGINE TO THE TRANSMISSION MOVED BACK AND FORTH FINE. THE CAR COST ME A LARGE SUM TO TOW, AND THE FORD DEALER THEN CHARGED ME $100 FOR A DIAGNOSTIC THAT WAS PERFORMED APPARENTLY WITHOUT MOVING THE CAR FROM THE PARKING SPOT WHERE THE TOW TRUCK HAD DROPPED IT OFF. THEY NOW WANT $500 TO DO A DIAGNOSTIC ON THE TRANSMISSION ITSELF, AND IF THEY DO THE WORK, THAT WILL BE INCLUDED INTO THE TOTAL. THE DEALER DID NOT MENTION ANY RECALL, AND WERE INSTEAD TRYING TO PERSUADE ME TO GET A NEW FACTORY REBUILT TRANSMISSION FOR $3500.. I FOUND OUT ABOUT THE RECALL FOR...

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIOUS SAFETY ISSUED, ESPECIALLY AT 70MPH ON A FREEWAY. THIS TSB SHOULD BE RECONSIDERED AS A SAFETY RECALL. HOW MANY PEOPLE SHOULD BE INJURED OR KILLED DUE TO THIS CONDITION? ONE IS TO MANY! *TR

I WAS STOPPED AT A RED LIGHT. I THEN PROCEEDED TO CROSS THE INTERSECTION WHEN THE LIGHT TURNED GREEN AND MY VAN JUST STOPPED WITHOUT ANY WARNING. HAD IT TOWED AND WAS TOLD I NEEDED A NEW TRANSMISSION AND TORQUE CONVERTER. *TR

REQUEST UPDATE STATUS ON SAFETY RECALL NOTICE 11S25 NHTSA RECALL 12V-006, WORN SPINES IN TRANSMISSION TORQUE CONVERTER. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER PER THEIR MARCH 2012 RECALL LETTER. I WANT TO TAKE MY 2004 FREESTAR TO A LOCAL SAN ANTONIO DEALER TO IMPLEMENT THIS RECALL BEFORE ANY FATAL ACCIDENTS OCCUR WITH MY VEHICLE. FORD REPRESENTATIVE STATED THEY HAD UNTIL 2ND QUARTER 2012 TO BEGIN THIS RECALL. MY LOCAL DEALERS REFUSE TO EVEN CHECK MY TRANSMISSION OR ORDER REPLACEMENT PARTS UNTIL THEY RECEIVE A SECOND LETTER FROM FORD CORPORATE HEADQUARTERS. BECAUSE IT IS NOW 3RD QUARTER 2012, FORD MOTOR COMPANY IS IN NON-COMPLIANCE WITH YOUR RECALL. IF POSSIBLE, PLEASE PROVIDE ME WITH AN UPDATE STATUS (IF ANY) ON THIS RECALL AND NOTE THE INACTION AND INSENSITIVE RESPONSE BY FORD MOTOR COMPANY REGARDING THIS VITAL SAFETY RECALL. THANK YOU FOR YOUR TIME AND ASSISTANCE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE NOT AVAILABLE AND POSSIBLY WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE YEARS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE CONTACT STATED THAT THE PARTS WERE SUPPOSED TO BE AVAILABLE AT THE CURRENT TIME AND WAS NOT BEING HONORED WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/08/2012 *JS