NHTSA Complaint #10476679 — 2004 FORD FREESTAR

AT 147000 MILES, I NEEDED A COMPLETE TRANSMISSION REBUILD. THIS COST ME $2800 DUE TO THE FACT THAT THERE WERE ADDITIONAL PARTS NOT COMMON TO A STANDARD REBUILD. THIS WAS SEPT. 2011. IN JANUARY, I AM ABLE TO NOTE ONLINE THAT THERE IS A TORQUE CONVERTER RECALL FOR THIS MODEL. I CALL FORD, I'M TOLD THERE IS NOTHING THEY CAN DO UNTIL THE RECALL IS OFFICIALLY RELEASED IN THE 2ND QUARTER. WAIT UNTIL 2ND QUARTER, NO NOTICE IN THE MAIL. I CALL FORD IN AUGUST AND TELL THEM THIS, I AM TOLD THAT FORD WILL FIX THE CAR, IT WILL TAKE APPROX. 4 DAYS AND THAT NO RENTAL CAR IS AVAILABLE DURING THIS PERIOD. IF I SUFFER A TOTAL LOSS, MAYBE. BASICALLY, I HAVE TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY TWO YOUNG CHILDREN BEFORE I CAN GET ANY HELP WITH THEIR ISSUE. AFTER REBUILD, I START HAVING ISSUES WITH CYLINDER 3 MISFIRE. I REPLACE ALL PLUGS AND WIRES, STILL A CYLINDER 3 MISFIRE AS WELL AS OVERHEATING AND EGR VALVE. REPLACE EGR VALVE, COMPLETE RADIATOR CHANGE, COIL PACK, STILL ISSUES WITH MISFIRING AND OVERHEATING. I UNDERSTAND THAT THIS COULD BE A COMPUTER ISSUE, HOWEVER FORD FAILS TO REALIZE THIS AND THEREFORE WILL NOT ISSUE A RECALL. NOT THAT WOULD HELP SINCE IF THEY TOOK IT INTO THE SHOP TO FIX IT, I WOULD NOT BE ABLE TO GET TO WORK IN THE INTERIM. *TR