NHTSA Complaint #10465573 — 2004 FORD FREESTAR

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10465573
Vehicle	2004 FORD FREESTAR
Component	POWER TRAIN
Date of Incident	July 2, 2012
Date Filed	July 13, 2012
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

HAD POWERTRAIN SYMPTOMS RELATED TO FORD TSB 06-14-10, FOR ENGINE/TRANSMISSION DRIVEABLITY. HAD VEHICLE TOWED BECAUSE I HAD NO REVERSE & FORWARD ENGAGEMENT, AND HIGH IDLE IN NEUTRAL. FORD DEALER, FIXED TRANSAXLE PER SAFETY RECALL 11S25, AND TSB 06-14-10, FOR WATER ENTERING THE PCM. DEALER RETURNED OUR VEHICLE ON JULY 10TH, EVERYTHING APPEARED OKAY. ONE JULY 11TH, THE VAN BEGAN HAVE SHIFT ISSUES, AND THEN STALL GOING DOWN THE ROAD AT 20-25MPH. IF THE PCM IS DAMAGED FROM WATER, THEN WHY DON'T THEY REQUIRE REPLACEMENT IN THE TSB. THIS IS A SERIOUS SAFETY ISSUED, ESPECIALLY AT 70MPH ON A FREEWAY. THIS TSB SHOULD BE RECONSIDERED AS A SAFETY RECALL. HOW MANY PEOPLE SHOULD BE INJURED OR KILLED DUE TO THIS CONDITION? ONE IS TO MANY! *TR

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