2020 FORD EXPLORER Back Over Prevention Warnings Problems
18 NHTSA complaints on file
Back Over Prevention Warnings Issues in the 2020 FORD EXPLORER
18 back over prevention warnings complaints have been filed with NHTSA for the 2020 FORD EXPLORER. Of these, 4 involved a crash, 0 involved a fire, and 1 resulted in injury.
18
Complaints
4
Crashes
0
Fires
1
Injuries
0
Deaths
All Back Over Prevention Warnings Complaints
Rear camera does not detect traffic passing or people walking behind the vehicle.Sometimes the screen goes blue. Crash alert goes off any time it wants. Even when parked.
My suv was expired last dec and didnt know I just got that since April 2025 and I have to pay my own self for fix suv It not my fault and there no warranty for me check suv and fix recall
While driving. Every light on the dash started coming on. Pre-collision assist not available, 4wd fault not available, no cruise (adaptive or regular) available, reverse break assist not available, hill assist not available. Every time the vehicle was started it would these issues or would start while driving. This is an absolute safety issue and hazard. The vehicle has plenty of reports online of this happening to other. Ford was willing to give vehicle back saying it was safe to drive without fixing bc I couldn’t afford it and it wasn’t covered under the power train warranty. I was told I have to report it and if it gets enough reports something will be done. But this is an unacceptable answer and cost for something that is a safety concern.
360 cameras are foggy and cannot see out of them causing false readings on parking alerts.This is the same issue the f150s have a recall about but there is not one for the explorer. The foggy display is getting worse over time. Hard to tell by the picture but in not very bright areas out of direct sun you cannot see anything on the 360 camera
Drivers assist failed and caused me to cross lanes into the cable barrier on interstate 40 causing 18,000 dollars worth of damage now the parking assist no longer works
Please refer Complaint Number: 11507564 Manufacturer promised to release a temporary remedy by mid august. Its November ,still no temporary fix nor permanent. Dealers give a fixed response of no parts available or no remedy. Attached is the recall letter that promised a temporary fix by aug 7,2023.
The camera system does not work and disables the reverse braking and other safety features while reversing. This is a safety concern as while backing up to a trailer I have hit it 2 times, as the image will freeze and seems as if there is still room to continue backing up. I have taken this 4 times for recalls (since 2020) and none of them resolved it.
When putting the vehicle in reverse the backup camera will cut out to a blue screen randomly. A recall was issued in May of 2023 and it is now October with no fix at all.
Intermittent non-functional backup camera and brake assist after ford dealer applied a fix for backup camera failure. Backup camera blue/black screen error was not present before dealer applied “fix”
Summer 2023 OTA update to Ford Sync caused Sync system to malfunction. As a result touch screen controls are a black screen. No radio , no rear climate control, no backup camera , no 911 crash assist, no voice activated features, no forward collision warning system. Waiting for service appointment at local ford dealer.
When you put car in reverse the camera screen may go blue or black. Sometimes it is all in cone in rear, other times it’s on the right side and at other times it is the entire screen. Turning blue or black. This started in the first several months of ownership in 2020. The dealership tried several things including replacing the camera in 2020-2021-2022. Problem continued. Was told it was all fixed and the same day it happened again. I live in metro DC and have to park in small spaces often between cement pillars. I bought the car specifically for the camera system. I have hit things while attempting to get the camera back to useable again while in heavier car use areas buy not being able to see or have a sensor go off. Since 2020 Ford has had no viable remedy available. No option for new owners...
My vehicle has had 3 software updates to try correct blue screen issues. Recently under a blue screen i was backing up in a parking garage and hit the wall as i could not see with the screen being blue. Fortunately I was going slow but it did scrape my bumper from hitting the concrete wall. Mostly It scared my kids and had an abrupt stop. I had read a pin on the connector was left uncapped leading to corrosion resulting in faulting screen. Why is ford trying to fix with software update? They should of been replacing connector pins or cameras. I have been experiencing this for over 2 years.
The vehicles rear view camera randomly displays a blue screen on reverse backup. All sensors go failing at times. Attached are some screens over the month. I have taken this to a dealership for a most recent recall fix (02/01/23) and it seems this issue never gets fixed. I keep getting notices of recalls and they claim they will patch it with software fixes but there seems to be more serious sensor issues . When this happens in a school zone it feels dangerous. This is a leased vehicle and I haven't received much help even from the manufacturers dealerships. Didn't find anyone to even listen to these issues. If we try to manually reverse the emergency braking comes into play from nowhere and applies itself due to these malfunctioning of sensors.
Reverse camera has displayed very dark once. Reverse camera has displayed solid, bright blue multiple times. Gauge cluster displayed warning message that reverse assistance is unavailable.
1. Powertrain/Transmission: The transmission starting slipping and having hard shifts. When I would slow the car to turn or stop, it jerked at 30mph, 20 mph, and again at 15-10mph. Then it started hard shifting when you put it in Drive, and again at each shift. It wouldn't go over 55mph. The Powertrain Failure light(orange wrench) and Fordpass Notice finally came on a week and a half after the issues started. Shortly after the light cam on the car would not go in Reverse. There is a recall on the Powertrain in 2020 Explorers, however my VIN # does not show any recalls. I have an infant that is in the car with me usually. I am afraid for her to travel with me now in this vehicle, even once Ford tries to "fix" the issue because the warning light does not appear until the Powertrain is completely gone. I...
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW...
WHEN PLACED IN REVERSE, THE BACK UP CAMERA SCREEN TURNS BLUE AND YOU CANNOT SEE, ERROR ALARM SOUNDS ON DASH.
OVER THE LAST SEVERAL DAYS OF HEAVY SNOW AND RAIN, I'VE NOTICED SIGNIFICANT LEAKING IN THE REAR STORAGE ARE OF MY 2020 EXPLORER. WATER WILL RUN DOWN THE RIGHT SIDE OF THE TRUNK SPACE, OVER THE SPEAKER GRILLE, AND INTO THE STORAGE COMPARTMENT AND SPARE TIRE SPACE. AS A RESULT OF THIS LEAK, I HAVE HAD ISSUES WITH THE TAILGATE RELEASE NOT OPERATING CORRECTLY (WON'T OPEN), AND MORE IMPORTANTLY, THE AUDIO CONTROL MODULE WHICH POWERS AUDIO TO THE SPEAKERS IN THE CAR STOPS WORKING INTERMITTENTLY. THIS POSES A SAFETY ISSUE, SINCE WITHOUT SOUND FROM THE SPEAKERS, I HAVE NO REAR COLLISION DETECTION, NO FORWARD CRASH DETECTION, AND NO CROSS TRAFFIC DETECTION WHILE IN REVERSE. FURTHERMORE, I AM CONCERNED THAT THE LOUD POPPING NOISES COMING FROM THE DRIVER AND PASSENGER SIDE AS WELL AS THE SUBWOOFER CAN POTENTIALLY START A FIRE DUE TO ELECTRICAL ISSUES. ACCORDING TO TSB 20-2425, IT APPEARS...
Other 2020 FORD EXPLORER Problem Areas
Power Train
396 complaints
Unknown Or Other
182 complaints
Electrical System
168 complaints
Engine
104 complaints
Service Brakes
75 complaints
Exterior Lighting
46 complaints
Visibilitywiper
45 complaints
Back Over Prevention
40 complaints
Fuelpropulsion System
38 complaints
Forward Collision Avoidance Warnings
32 complaints
Seats
31 complaints
Back Over Prevention Sensing System Camera
30 complaints
Suspension
27 complaints
Forward Collision Avoidance Automatic Emergency Braking
26 complaints
Structurebody
26 complaints
Steering
23 complaints
Vehicle Speed Control
23 complaints
Forward Collision Avoidance Adaptive Cruise Control
15 complaints
Seat Belts
15 complaints
Back Over Prevention Rearview System Braking
12 complaints
Back Over Prevention Camera System
10 complaints
Power Trainautomatic Transmission
10 complaints
Wheels
10 complaints
Lane Departure Blind Spot Detection
9 complaints
Engine And Engine Cooling
8 complaints
Lane Departure Assist
6 complaints
Electronic Stability Control Esc
5 complaints
Engine And Engine Coolingexhaust System
5 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
5 complaints
Latcheslockslinkageshatchbackliftgatelock
4 complaints
Visibilitysunmoon Roof Assembly
4 complaints
Forward Collision Avoidance
3 complaints
Structure
3 complaints
Air Bags
2 complaints
Forward Collision Avoidance Sensing System Camera
2 complaints
Fuel System Gasoline
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Power Trainautomatic Transmissioncoolerradiatorhoses And Fittings
2 complaints
Seatsmidrear Assemblyhead Restraint
2 complaints
Structurebodydoorhandleinterior
2 complaints
Suspensionrearshock Absorber
2 complaints
Tires
2 complaints
Vehicle Speed Controlaccelerator Pedal
2 complaints
Visibilitypower Window Devices And Controls
2 complaints
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systemadashill Start Assistassembly
1 complaint
Electrical Systemadashudcamerasensor
1 complaint
Electrical Systemadasparking Assistsensors
1 complaint
Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecm
1 complaint
Engine And Engine Coolingenginegasolineturbosupercharger
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipment
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Firerelated
1 complaint
Forward Collision Avoidance Dynamic Brake Supportbrake Assist
1 complaint
Forward Collision Avoidance Sensing System Radar
1 complaint
Lane Departure
1 complaint
Lane Departure Lane Keep Automatic Steering
1 complaint
Lane Departure Lane Keep Steering Assist
1 complaint
Lane Departure Warning
1 complaint
Latcheslockslinkages
1 complaint
Parking Brake
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Power Traindrivelinedifferential Unit
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Service Brakes Air
1 complaint
Service Brakes Airantilock
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
1 complaint
Steeringrack And Pinion
1 complaint
Structurebodydoor
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structurebodyhatchbackliftgatehinge And Attachments
1 complaint
Structurebodyhood
1 complaint
Structurebodytailgate
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Structureinterior Panelssun Visor
1 complaint
Suspensionfrontshock Absorber
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Windowelectrical Heating Element
1 complaint
Visibilityglass Siderear
1 complaint
Visibilitywindshield
1 complaint
Wheelslugsnutsboltsstuds
1 complaint