2020 FORD EXPLORER Back Over Prevention Warnings Problems

18 NHTSA complaints on file

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Back Over Prevention Warnings Issues in the 2020 FORD EXPLORER

18 back over prevention warnings complaints have been filed with NHTSA for the 2020 FORD EXPLORER. Of these, 4 involved a crash, 0 involved a fire, and 1 resulted in injury.

18
Complaints
4
Crashes
0
Fires
1
Injuries
0
Deaths

All Back Over Prevention Warnings Complaints

#11706332 |
Rear camera does not detect traffic passing or people walking behind the vehicle.Sometimes the screen goes blue. Crash alert goes off any time it wants. Even when parked.
#11687009 |
My suv was expired last dec and didnt know I just got that since April 2025 and I have to pay my own self for fix suv It not my fault and there no warranty for me check suv and fix recall
#11635174 |
While driving. Every light on the dash started coming on. Pre-collision assist not available, 4wd fault not available, no cruise (adaptive or regular) available, reverse break assist not available, hill assist not available. Every time the vehicle was started it would these issues or would start while driving. This is an absolute safety issue and hazard. The vehicle has plenty of reports online of this happening to other. Ford was willing to give vehicle back saying it was safe to drive without fixing bc I couldn’t afford it and it wasn’t covered under the power train warranty. I was told I have to report it and if it gets enough reports something will be done. But this is an unacceptable answer and cost for something that is a safety concern.
#11603984 |
360 cameras are foggy and cannot see out of them causing false readings on parking alerts.This is the same issue the f150s have a recall about but there is not one for the explorer. The foggy display is getting worse over time. Hard to tell by the picture but in not very bright areas out of direct sun you cannot see anything on the 360 camera
#11567961 | Crash
Drivers assist failed and caused me to cross lanes into the cable barrier on interstate 40 causing 18,000 dollars worth of damage now the parking assist no longer works
#11553811 |
Please refer Complaint Number: 11507564 Manufacturer promised to release a temporary remedy by mid august. Its November ,still no temporary fix nor permanent. Dealers give a fixed response of no parts available or no remedy. Attached is the recall letter that promised a temporary fix by aug 7,2023.
#11551276 | Crash
The camera system does not work and disables the reverse braking and other safety features while reversing. This is a safety concern as while backing up to a trailer I have hit it 2 times, as the image will freeze and seems as if there is still room to continue backing up. I have taken this 4 times for recalls (since 2020) and none of them resolved it.
#11548936 |
When putting the vehicle in reverse the backup camera will cut out to a blue screen randomly. A recall was issued in May of 2023 and it is now October with no fix at all.
#11548336 |
Intermittent non-functional backup camera and brake assist after ford dealer applied a fix for backup camera failure. Backup camera blue/black screen error was not present before dealer applied “fix”
#11542205 |
Summer 2023 OTA update to Ford Sync caused Sync system to malfunction. As a result touch screen controls are a black screen. No radio , no rear climate control, no backup camera , no 911 crash assist, no voice activated features, no forward collision warning system. Waiting for service appointment at local ford dealer.
#11536900 | Crash
When you put car in reverse the camera screen may go blue or black. Sometimes it is all in cone in rear, other times it’s on the right side and at other times it is the entire screen. Turning blue or black. This started in the first several months of ownership in 2020. The dealership tried several things including replacing the camera in 2020-2021-2022. Problem continued. Was told it was all fixed and the same day it happened again. I live in metro DC and have to park in small spaces often between cement pillars. I bought the car specifically for the camera system. I have hit things while attempting to get the camera back to useable again while in heavier car use areas buy not being able to see or have a sensor go off. Since 2020 Ford has had no viable remedy available. No option for new owners...
#11522821 | Crash
My vehicle has had 3 software updates to try correct blue screen issues. Recently under a blue screen i was backing up in a parking garage and hit the wall as i could not see with the screen being blue. Fortunately I was going slow but it did scrape my bumper from hitting the concrete wall. Mostly It scared my kids and had an abrupt stop. I had read a pin on the connector was left uncapped leading to corrosion resulting in faulting screen. Why is ford trying to fix with software update? They should of been replacing connector pins or cameras. I have been experiencing this for over 2 years.
#11507564 |
The vehicles rear view camera randomly displays a blue screen on reverse backup. All sensors go failing at times. Attached are some screens over the month. I have taken this to a dealership for a most recent recall fix (02/01/23) and it seems this issue never gets fixed. I keep getting notices of recalls and they claim they will patch it with software fixes but there seems to be more serious sensor issues . When this happens in a school zone it feels dangerous. This is a leased vehicle and I haven't received much help even from the manufacturers dealerships. Didn't find anyone to even listen to these issues. If we try to manually reverse the emergency braking comes into play from nowhere and applies itself due to these malfunctioning of sensors.
#11424670 |
Reverse camera has displayed very dark once. Reverse camera has displayed solid, bright blue multiple times. Gauge cluster displayed warning message that reverse assistance is unavailable.
#11419914 |
1. Powertrain/Transmission: The transmission starting slipping and having hard shifts. When I would slow the car to turn or stop, it jerked at 30mph, 20 mph, and again at 15-10mph. Then it started hard shifting when you put it in Drive, and again at each shift. It wouldn't go over 55mph. The Powertrain Failure light(orange wrench) and Fordpass Notice finally came on a week and a half after the issues started. Shortly after the light cam on the car would not go in Reverse. There is a recall on the Powertrain in 2020 Explorers, however my VIN # does not show any recalls. I have an infant that is in the car with me usually. I am afraid for her to travel with me now in this vehicle, even once Ford tries to "fix" the issue because the warning light does not appear until the Powertrain is completely gone. I...
#11398753 |
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW...
#11389140 |
WHEN PLACED IN REVERSE, THE BACK UP CAMERA SCREEN TURNS BLUE AND YOU CANNOT SEE, ERROR ALARM SOUNDS ON DASH.
#11387932 |
OVER THE LAST SEVERAL DAYS OF HEAVY SNOW AND RAIN, I'VE NOTICED SIGNIFICANT LEAKING IN THE REAR STORAGE ARE OF MY 2020 EXPLORER. WATER WILL RUN DOWN THE RIGHT SIDE OF THE TRUNK SPACE, OVER THE SPEAKER GRILLE, AND INTO THE STORAGE COMPARTMENT AND SPARE TIRE SPACE. AS A RESULT OF THIS LEAK, I HAVE HAD ISSUES WITH THE TAILGATE RELEASE NOT OPERATING CORRECTLY (WON'T OPEN), AND MORE IMPORTANTLY, THE AUDIO CONTROL MODULE WHICH POWERS AUDIO TO THE SPEAKERS IN THE CAR STOPS WORKING INTERMITTENTLY. THIS POSES A SAFETY ISSUE, SINCE WITHOUT SOUND FROM THE SPEAKERS, I HAVE NO REAR COLLISION DETECTION, NO FORWARD CRASH DETECTION, AND NO CROSS TRAFFIC DETECTION WHILE IN REVERSE. FURTHERMORE, I AM CONCERNED THAT THE LOUD POPPING NOISES COMING FROM THE DRIVER AND PASSENGER SIDE AS WELL AS THE SUBWOOFER CAN POTENTIALLY START A FIRE DUE TO ELECTRICAL ISSUES. ACCORDING TO TSB 20-2425, IT APPEARS...

Other 2020 FORD EXPLORER Problem Areas

Power Train 396 complaints Unknown Or Other 182 complaints Electrical System 168 complaints Engine 104 complaints Service Brakes 75 complaints Exterior Lighting 46 complaints Visibilitywiper 45 complaints Back Over Prevention 40 complaints Fuelpropulsion System 38 complaints Forward Collision Avoidance Warnings 32 complaints Seats 31 complaints Back Over Prevention Sensing System Camera 30 complaints Suspension 27 complaints Forward Collision Avoidance Automatic Emergency Braking 26 complaints Structurebody 26 complaints Steering 23 complaints Vehicle Speed Control 23 complaints Forward Collision Avoidance Adaptive Cruise Control 15 complaints Seat Belts 15 complaints Back Over Prevention Rearview System Braking 12 complaints Back Over Prevention Camera System 10 complaints Power Trainautomatic Transmission 10 complaints Wheels 10 complaints Lane Departure Blind Spot Detection 9 complaints Engine And Engine Cooling 8 complaints Lane Departure Assist 6 complaints Electronic Stability Control Esc 5 complaints Engine And Engine Coolingexhaust System 5 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 5 complaints Latcheslockslinkageshatchbackliftgatelock 4 complaints Visibilitysunmoon Roof Assembly 4 complaints Forward Collision Avoidance 3 complaints Structure 3 complaints Air Bags 2 complaints Forward Collision Avoidance Sensing System Camera 2 complaints Fuel System Gasoline 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Power Trainautomatic Transmissioncoolerradiatorhoses And Fittings 2 complaints Seatsmidrear Assemblyhead Restraint 2 complaints Structurebodydoorhandleinterior 2 complaints Suspensionrearshock Absorber 2 complaints Tires 2 complaints Vehicle Speed Controlaccelerator Pedal 2 complaints Visibilitypower Window Devices And Controls 2 complaints Electrical System Instrument Clusterpanel 1 complaint Electrical Systemadashill Start Assistassembly 1 complaint Electrical Systemadashudcamerasensor 1 complaint Electrical Systemadasparking Assistsensors 1 complaint Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecm 1 complaint Engine And Engine Coolingenginegasolineturbosupercharger 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipment 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Firerelated 1 complaint Forward Collision Avoidance Dynamic Brake Supportbrake Assist 1 complaint Forward Collision Avoidance Sensing System Radar 1 complaint Lane Departure 1 complaint Lane Departure Lane Keep Automatic Steering 1 complaint Lane Departure Lane Keep Steering Assist 1 complaint Lane Departure Warning 1 complaint Latcheslockslinkages 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 1 complaint Power Traindrivelinedifferential Unit 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Service Brakes Air 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 1 complaint Steeringrack And Pinion 1 complaint Structurebodydoor 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodyhatchbackliftgatehinge And Attachments 1 complaint Structurebodyhood 1 complaint Structurebodytailgate 1 complaint Structureframe And Membersunderbody Shields 1 complaint Structureinterior Panelssun Visor 1 complaint Suspensionfrontshock Absorber 1 complaint Suspensionfrontwheel Bearing 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Windowelectrical Heating Element 1 complaint Visibilityglass Siderear 1 complaint Visibilitywindshield 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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