2016 FORD EXPLORER Unknown Or Other Problems

Subject: Urgent Vehicle Safety Complaint Regarding Defective Water Pump in Ford and Lincoln Vehicles I am writing to bring to your attention a critical safety concern affecting numerous Ford and Lincoln vehicles worldwide, specifically those equipped with Cyclone (Duratec) engines. The issue at hand revolves around a defective water pump, which has manifested in various models, including but not limited to: - Ford Edge - Ford Explorer - Ford Flex - Ford Fusion - Ford Taurus - Lincoln Continental - Lincoln MKT - Lincoln MKX Owners of these vehicles are experiencing a significant and alarming risk of stalling in traffic, posing a severe threat to both driver and passenger safety. The potential consequences, including the increased likelihood of accidents and fatalities, demand immediate attention and action from Ford Motor Company who has been sued multiple times and is avoiding to respond to the judgements against them trying to use any...

I am writing to you as I just read an article about my Explorer being recalled for a different issue, pieces of trim flying off (which happened to us several years ago). I took to the dealership then, they replaced and it immediately cracked again. They were blaming my door as being off and causing the damage. I took to a repair shop (non-Ford) to look at and they told me that they had seen this alot and Ford knew there was a problem and it wasn't my door. It made me extremely upset as it almost caused an accident while we were on the freeway. This complaint is for a completely different safety issue and is recent. I am mentioning the above incident as my car this time was taken to a different repair shop. Their response was very similar to the above repair shop that Ford knows there...

Waterpump malfunction. Risk puts the user at financial obligation to repair the car as the waterpump is needed for proper function of heater elements and other internal parts. Unsure of if this has been reproduced or confirmed. Diagnostics was ran on the car, determined the issue to be the water pump. There are no warning lights and or indications that would warranty service for this part.

The heater on the car didn't work, It turns out the coolant was leaking that led to the water pump issue. Things started to fail on the vehicle and lights came on. It left me stranded on the highway. The car shut down on the Intestate. That was so dangerous and scary, too. Took the car to Ford for inspection and they confirmed the water pump issue. This is a very high costly repair. It turns out that Ford has been having issues with this design (and Ford is well aware of this issue) and many, many customers are having to spend thousands about thousands to fix this issue. It's a HUGE job. Aside from a very high costly matter, it's also a very dangerous matter because it makes the car unsafe to drive. There is a Class Action Suit about this (if not mistaken) and a recall in Canada...

Water pump is leaking and needs to replace.

Today while driving on the highway, the windshield trim flew off at a high rate of speed. I am unsure as to which direction it went. The components that were holding it together have also cracked which worries me that it too will fly off. This is the second time that this has happened. We are now without any windshield trim on both sides of the vehicle.

The automatic tailgate in my Explorer Sport accelerates when closing creating a serious amount of force that could kill a small child or even an adult if striking them in the head or neck. I'm shocked that this hasn't been a recall issue for Ford vehicles because of the amount of speed and force this tailgate is generating. It hit my wife [XXX] ) in the head unexpectedly a couple of months ago when she was unloading groceries from the back of the car. Until then the tailgate functioned normally. I took the car to the dealer in Santa Monica and they said they did not see any safety issues but instead said I'd have to pay a couple of thousand dollars to replace the motor. This makes no sense since the motor is hyper functioning and it's more likely a failed safety sensor or actuator that's causing the motor...

when traveling at highway speed the side fins fly off. i have had them replaced 3 times now at dealership. thank God there was not someone behind me - especially on a motor cycle it could of killed them

I was driving on the highway and heard a loud noise didn’t know what it was until I got home and realized my windshield trim on passenger side was not on there anymore. It had flown off while driving down the highway.

My side pillar on the passenger side of my 2016 Ford Explorer door came off and I had to buy a new one. Now my A-Pillar on the drivers windshield has come off as I was on the freeway. This is safety issue for me and other drivers who may be struck. I read that this is a known issue with the 5th generation Explorers. I wanted to see if Ford has acknowledged this and has a fix in place for this issue. Thanks

All of the moulding, seals & rubber windshield trim/gasket around the windshield has failed. It has cracked, broken off and much is now missing off the vehicle. Now when I drive the vehicle it makes scary noises due to the cracked/missing moulding/seals. This has created some scary driving situations that almost caused accidents while on highways. Now I worry my windshield will leak and damage the interior. This does not seem to be something that should be happening to my Ford Explorer and why isn't this a recall issue.

I was driving my 2016 Ford Explorer on I-65 October 19, 2023, in the afternoon. I thought something flew off of one of the two semis in front of me and hit my windshield on two separate times, within a few seconds of each other. When I arrived home, I checked to see if I had any damages, and I was surprised to see pieces missing from the passenger side of my windshield. This morning, October 20, 2023, I went to a local Ford Dealership and was informed there is no recall regarding the upper and lower pillars (windshield trim pieces). I called Ford Headquarters and was told they hadn't heard of this issue before, and I filed a claim. I researched and found two articles: January 31, 2023, USA Today and Carscoops, February 03, 2023, regarding NHTSA investigating these same pieces flying off of Ford Explorers, and I found...

The roof rail cover blew off going down the highway on saturday 9/23/23. I'm not sure if it hit any cars. I saw it fly off in my rearview mirror but there was nothing I could do.

The power liftgate stop working. The liftgate light on dashboard shows liftgate open and the power liftgate does not work open nor closes.

Windshield trim on right side of windshield detached while driving and flew off behind the vehicle

While driving down the highway the passenger side A pillar windshield trim broke in half and flew backwards impacting passenger window. The broken piece of trim remain attached by a rubber seal. At highway speeds this caused the piece to impact the side window many times. Had to pull off the road and cut the seal to remove the broken trim.

I was driving down the interstate when the passenger side windshield moulding flew off of my vehicle. Parts flying off of a vehicle at 70+ mph could cause accidents and injur other drivers.

While driving on the freeway at about 65mph, the driver side windshield Trim and Rubber Seal detached. The trim moulding flew off completely and the rubber trim began flapping against my driver window. Now I need to look into getting this replaced/repaired. Apparently this is a common issue with these model and year Ford Explorers. This is a serious issue that should be recalled and repaired by Ford immediately.

The mouldings on the side of the windshield have detached multiple times. There is no warning lights, and I have been told by the dealership and outside repair shops that it is a common problem. Detachment of these parts puts other motorists at risk of injury. July 2021 driver side flew off on the highway - parts on backorder from dealership so they never repaired it. May 2022 had both sides replaced for $160 since they were done at time of windshield replacement. June 2022 passenger side flew off on the highway (no cost replacement since so soon after last replacement). August 2023 passenger side flew off on the highway and hit a semi, $100 repair quote.

On 07/30/2023 The right passenger front windshield trim plus rubber stripping flew off our 2016 Ford Explorer XL. We were travelling 60 mph down a mountain area from San Diego, CA heading into Yuma, AZ. The noise of the trim was so loud hitting the windshield then the windshield panel blew off and the windshield stripping blew off. We made sure no one was behind us as it could have caused damage if the cover would have hit car behind us. Vehicle inspection yearly and no signs of any areas of concern. No warning or signs of this part coming off.

While driving on the highway, the passenger side windshield trim flew off hitting my windshield. I've been told by the police that it happens frequently on their vehicles, but never thought it would happen to me. It did. Now. I have to pay for the repair and it could have easily caused an accident, because it scared me so much that I swerved thinking something hit me. Which it did. My own car!

I was driving down Highway 90 in Houston Tx, doing roughly 60 mph when all of a sudden the drivers side window trim, I believe it's called a pillar, just detached and flew behind the car causing the cars behind me to swerve almost crashing into each other. When it detached, the car besides me abruptly swerved to the right almost hitting a car which caused them to swerve back towards me, almost hitting me which caused me to swerve towards the right almost hitting a concrete barrier. I drove maybe a block up, pulled over and had a panic attack. This could have been a horrific outcome and would have had to carry the responsibility, that's if I didn't get injured by the wall, things could have been very bad maybe deadly if EVERYONE wasn't paying attention. I'm actually mentally disturbed by this. There was no reason for the...

In the past week or two I have noticed the steering in my 2016 Ford Explorer starting to feel "heavy" and that progressed to being really stiff and kind of hard to turn. Called Ford and they advised to have the vehicle examined. Took the car to my preferred repair facility and there were no codes for an issue; they found my battery was bad and suggested changing it to see if that would help the steering. Battery was replaced and still issues with the steering, the mechanic at my facility said "the rack is still bad". I will make contact with Ford again however based on the number of complaints I see from others I am sure that will get me no where. It appears there are hundreds of complaints about this issue I see for the 2016 Explorers, and many others from prior years too. And these are...

While driving on Freeway 10 on June 23, 2023 around the Palm Springs area the passenger windshield side panel flew off. There were considerable wind gusts while driving at average traffic speed around 70 mph. The driver windshield side panel flew off on June 2020 on the same freeway also during wind gusts. I fixed the driver side panel by ordering a replacement part and used additional epoxy reinforcement which proved more effective than just original affixing as the part still remains affixed in place.

The windshield trim panel on passenger side suddenly flew off while I was driving on the highway. Apparently this is a focus of investigation already (Investigation: PE 23-001).

My Ford Explorer 2016 windshield outer trim fell off while driving causing major danger on the highway.

While driving at highway speed, about 70 mph, passenger side window pillar trim separated and flew off of a 2016 Ford Explorer Limited. Do not know if part hit other vehicles. Vehicle has approx 78,000 miles.

The gear will not go into Park. I put the gear in Park and the car started to roll. I looked at the dashboard and it said it was in Reverse. With the car in the Reverse position, it will not start.

We were driving on the freeway and out of nowhere, the trim next to the windshield completely flew off on the passenger side of the car and then the driver side trim broke in half.

The window trim/window pillars keep flying off on the interstate/highway!!! I’ve replaced them multiple times and yet continue to fly off !!!! PLEASE RECALL AND REPLACE THESE ON THE EXPLORERS ITS SAD !!!!

My check engine light keeps reading a evap code. I have replaced the evap throttle 3x’s. My car smells of a gas leak coming from somewhere. I have taken it to Ford, and to two other mechanics. They claim that the check engine code is wrong and they cannot find where the fuel smell is coming from without the proper code. My check engine light turns on and off with the same error everytime. The evap code is not the problem. I have made a complaint months ago, and still nothing. Not sure what else I can do.

A piece of the windsheild pillar trim flew off at highway speed on the passenger side

I was traveling on I 95 at around 55 to 60 mph when all of a sudden, the plastic trim on the side of the windshield the passenger side flew off cracked and started dangling over my passenger side window and mirror. The piece blocked my view of my mirror while I was traveling in the left lane approaching a left exit. I had to pull to the left shoulder because I was blinded by the piece on my right and could not see if the lanes were clear for me to go right. I put my hazards on and had to get out on I-95 and remove the hanging trim so I could see through my passenger mirror again. The piece probably would have become a flying object at highway speed endangering any motorist behind or beside me.

Driving on bridge Tampa Florida when I heard a loud noise and briefly felt like I ran over something. Once at destination, discovered the driver's side panel between windshield and door was missing.

When I was driving at 55 mph with a 25 mph crosswind my windshield trim broke apart and got thrown into the on coming lane of traffic because the white retaining tabs holding the trim in broke and then some of trim held because of the attachment of rubber the rubber was torn a bit because of the trim ultimately failing.

Pillar Trim piece next to windshield on the passenger side flew off my car while driving the speed limit of 70 MPH on I-95 in Florida. The part flew off and hit the trailer of a tractor trailer in the neighboring lane. No one was hurt, but it's ridiculous that a trim piece that displayed no signs of damage would just fly off of the vehicle.

Right windshield trim panel flew off on the ighway.

right side trim of windshield broke off while driving on highway this past weekend. 2APR2023. we heard a crack and then saw the trim flying behind us and then landing in middle of the road. lucky traffic was light and no one was directly behind us. the rubber weather stripping then wrapped around the side mirror which we had to physically remove.

In 2020 the right windshield trim detached and flew from the car while driving down the interstate. I didn't know what happened and I thought maybe something hit my car. On March 22, 2023, while driving on the interstate, the left side detached and flew off the car into the left lane of the interstate. I don't know if it hit another car or not. It was too dangerous to try and stop and find it. This is a factory defect that could potentially cause someone to wreck. It has cost me about 600.00 to replace. I feel Ford should pay for the replacement. I understand parts get old and fail but I don't think "Detachment" is included in that. Your help is appreciated. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Pillar Trim piece next to windshield on the passagener side flew off my car while driving the speed limit of 65 on highway 20 in Iowa. Piece could have hit other cars, was fortunate no cars were near me.

The water pump goes out and blows the engine. Leave your stranded. They put this engine and makes it to the point you can't fix and cost over 5,000 to fix sounds like lots of issues why the hell has this not been recalled. Very disappointed that people are having this issue and really no recalls on this. Not ok!!!

When it rains, somehow water comes into the vehicle and it gets wet. There has been puddles of water in the driver and/or on the passages side. When I took it to a body shop they mentioned that the water leakage could’ve made the heated seats malfunction.

Windshield trim pieces flying off while driving down the highway.

2016 Ford Explorer. Wife was sitting in running vehicle, in line waiting to pick up our kids from school. Warning lights came on and engine sputtered out. Was checked by personal mechanic said coolant was empty but no leaks on ground at school. Said signs of past leakage. I filled with antifreeze and it ran fine with no visible leaks. @ months later i noticed reservoir low. Brought to ford for the luggage rack recall and had them check coolant issue and do oil change. Water Pump. We had only owned the car for six months. How many thousands of people need to have issues with the water pump failing before we get any help. For god sakes its becoming a meme. Ok another couple thousand after i just had the water pump on my lacrosse replaced. Kids can go without food again. At least we weren't traveling down the...

The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.

The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.

The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.

The driver windshield trim flew off my 2016 Ford Explorer as I was going down the highway. I saw where this has made the news and wanted my report included in it. Nobody was hurt and I was unable to retrieve the trim.

While driving on any damp/wet/or dirt terrain the rear end of the vehicle will slide side to side even though I am steering normally. Driving in town I have drifted sideways into the other lane of traffic barely avoiding an accident.

Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor suv with 65k miles. No warning lights or other symptoms appeared prior to odor. Odor gives me a headache/nausea.