2015 FORD EXPLORER Electrical System Problems
85 NHTSA complaints on file
All Electrical System Complaints — Page 2
WHILE DRIVING ON STREET OR HI WAY THE DASH LIGHT TURN OFF AND ON. THIS IS VERY DANGEROUS AT NIGHT.
THE FIRST INCIDENT WAS ABOUT 9MONTHS AGO I WAS DRIVING WITH MY 3 YEAR OLD ON HIGHWAY AT ABOUT 65MPH THE CAR LOCKED UP STEERING THE WHEEL. THE CAR WAS MOVING ALL DIRECTIONS ON THREE LANES AND IT WAS VERY HARD FOR ME TO ATEMPT TO STEER AS THE WHEEL WAS VERY TIGHT. IT FINALLY WENT DOWN TO 0 MPH AND I PULLED OVER THANKING GOD I DID NOT CRASH. THE LIGHTS WERE FLICKERING ALL OVER. ATTEMPTED TO TRADE AT A DEALERSHIP REGOR DYKES IN TEXAS BC I WAS SCARRED TO DRIVE IT. THEY FIXED IT AS A TRADE THEN GOT SUED AND RETURNED IT BACK TO ME AND TOOK MY NEW CAR BACK. THEN YESTERDAY I LEFT HOME TO TAKE ALL MY KIDS TO SCHOOL 3. AND GOT TO 40 MPH AND IT DID IT AGAIN LUCKILY WE WERE NOT ON A HIGHWAY. THIS TIME WHEN IT HIT 0...
THERE IS A LEAK ON THE DRIVERS SIDE OF THE CAR IN THE FRONT AND NOW THERE IS STANDING WATER ON THE FLOOR THAT LEAKS THROUGH WHEN THERE IS A RAINSTORM. THERE IS ALSO A SIGNIFICANT LEAK WHERE THE LIGHTS ARE BY THE MOON ROOF . THE WATER IS SATURATING THE CEILING AND DRIPS ON THE RADIO AND OTHER PARTS OF THE CAR. THE SUNROOF NO LONGER WORKS. THIS HAPPENS EVERY TIME IT RAINS AND WHEN IT IS STATIONARY. THE CEILING LIGHTS WILL FILL UP WITH WATER AND DRIP AS WELL. SINCE THERE IS NO HEAT ON THE PASSENGER SIDE OF THE CAR I AM UNABLE TO CLEAR THE WINDSHIELD OF ANY FOG WHICH IS VERY DANGEROUS.THERE ARE FORUMS ON THIS ALL OVER THE INTERNET AND I KNOW 2 OTHER PEOPLE WHO HAVE THE SAME PROBLEMS WITH THEIR FORDS.
IN DECEMBER 2018 I TOLD MY LOCAL FORD SERVICE MANAGER OF MY VEHICLE GIVING ME A WARNING THAT MY TRANSMISSION WAS NOT IN PARK OCCASIONALLY, THIS EVEN WHEN IT WAS. AT TIMES I WOULD HAVE TO RE-START THE VEHICLE, OR PLAY WITH THE GEAR SHIFT ITSELF TO GET IT TO STOP THE WARNING AND RETURN MY STEERING WHEEL AND SEAT TO ORIGINAL POSITIONS. OVER THE PAST SEVERAL MONTHS THIS HAS BECOME MORE OF AN ISSUE AS IT WAS HAPPENING ON A DAILY BASIS. WHEN I TOOK IT IN RECENTLY FOR A RECALL ON ANOTHER ISSUE THE SERVICE MANAGER DID INFORM ME THERE IS A TSB #17-2219 FOR THIS PARTICULAR ISSUE. AFTER FURTHER REVIEW I FOUND THAT THE TSB COVERS FIVE PARTICULAR FORD MODELS AND THREE LINCOLN MODELS SPANNING THE YEARS 2011-2017. BECAUSE THIS WAS NOW A PROBLEM I WAS DEALING WITH ON A DAILY BASIS I HAD THEM REPLACE THE...
WHILE DRIVING DOWN THE HIGHWAY THE EXPLORER HAS SUDDENLY SHUT DOWN ON TWO OCCASIONS. THE FIRST TIME (JULY 2019) I WAS DRIVING ABOUT 50 MPH. I WAS ABLE TO CRUISE OFF INTO A MEDIAN. THE SECOND TIME (AUG 5, 2019) I WAS COMING OFF AN ON RAMP ONTO A BUSY HIGHWAY AT ABOUT 60 MPH. ONCE AGAIN THE CAR SUDDENLY POWERED OFF. I WAS LUCKY TO BE IN THE FAR RIGHT LANE AND WAS ABLE TO CRUISE OFF INTO A WIDE GRASSY AREA. THE TRAFFIC I WAS MERGING INTO WAS AT 70 MPH. IN BOTH INSTANCES THE WRENCH LIGHT CAME ON. THIS IS VERY DANGEROUS AS THE CAR LOSES POWER AND YOU HAVE PRACTICALLY NO CONTROL OVER THE STEERING OR BRAKES. IF I HAD NOT BEEN ABLE TO CRUISE OFF AND/OR HAD BEEN IN THE CENTER LANE OF A MAJOR HIGHWAY I COULD HAVE BEEN REAR ENDED BY VEHICLES AT...
CAR WAS IN MOTION IN NEW YORK CITY, VAN WYCK EXPRESSWAY SERVICE ROAD. THE CAR JUST SHUT OFF ON 3/17/2019, 4:30 PM THE DASH BOARD SIGNALED POWERTRAIN, DEALER STATES TIMING CHAIN ISSUE. VEHICLE PURCHASE USED WITH 59,000 MILES ON FEBRUARY 2018. CHECK ENGINE LIGHT WAS ON SINCE MARCH 2018. CURRENTLY 82,600 MILES. BEEN TO THE DEALER SEVERAL TIMES FOR ADDITIONAL PROBLEMS. I HAD TO REPLACE THE BATTERY HEADLIGHTS , HEARTNG MOTOR, THERE ARE LEAKS INTO THE CAR THAT HAVE NOT BEEN REPAIRS. THE CAR IS LOW FALLING APART :( .AND HAD TO PAY OUT OF POCKET SINCE EXTENDED WARRANTY DID NOT COVER EVERYTHING.. NOT GETTING STRAIGHT ANSWERS FROM FORD OR THE DEALER. THANK GOD I WAS ON THE SERVICE ROAD AND GOING 25 MPH STOPPED AT A LIGHT. THE CAR NEVER STARTED AND HAD TO BE TOWED TO THE DEALER.
THERE ARE OFTEN ISSUES WITH THE RADIO AND HEATING SYSTEM. RADIO TURNS ON AND OFF BY ITSELF AND SO DOES THE HEAT AND AIR CONDITIONING. IN ADDITION, I HAVE COMPLAINED ABOUT SOMETHING MAKING ME DIZZY AND NAUSEOUS IN THE VEHICLE. IN INFORMED THE FINANCE COMPANY REGARDING MY INABILITY TO BREATH, FOR WHICH I WAS HOSPITALIZED. I HAVE BEEN HOSPITALIZED ON NUMEROUS OCCASIONS SINCE THE PURCHASE OF THE VEHICLE AND HAVE INFORMED THE FINANCE. FURTHERMORE, THEY HAVE BEEN ADDITIONAL HOSPITALIZATIONS IN 2018, FOR WHICH I WILL HAVE TO UPLOAD THE DOCUMENTS AT A LATER TIME.
WATER PUMP STARTED LEAKING AT 54000 MILES RIGHT OUT OF WARRANTY. WAS TOLD NEEDED REPLACEMENT OR ELSE ENGINE WOULD SEIZE. PAID OVER $2,100 TO GET IT REPLACED. STUPID DESIGN AND HARD LABOR TO GET TO IT. CAR HAS VIBRATION NOW EVER SINCE WE HAD IT REPAIRED BUT THOUGHT IT WAS NORMAL LEAVING DEALER. I DON'T KNOW WHY THIS HASN'T BEEN RECALLED. NOW, THE PARKING AID WENT OUT. THESE CARS ARE HORRENDOUS
THE ELECTRIC SYSTEM WENT ON THE FRITZ WHEN IT WAS SIGNIFICANTLY HOT OUTSIDE. THIS CAUSED THE POWER STEERING TO FALTER AND THE CAR TO BE ESSENTIALLY INOPERABLE. THIS HAPPENED 4 TIMES THROUGHOUT THE SUMMER, AND IT SEEMED TO HAPPEN ON EXTREMELY HOT DAYS. IT WOULD ALWAYS OCCUR WHILE DRIVING AND CAUSED SIGNIFICANT DANGER TO NOT ONLY MYSELF, BUT OTHER MOTORISTS AS WELL. AT HIGH SPEEDS WHEN THE STEERING WENT OUT THE CAR WAS HARD TO CONTROL, AND GOT EVEN WORSE AS MOMENTUM WAS LOST.
DRIVING 55MPH ON I-94 LAST NIGHT IN A STEADY RAIN AND CHECK BATTERY MESSAGE CAME UP IN THE LEFT IP DISPLAY. WITHIN A FEW SECONDS I LOST THE POWER STEERING, THEN THE CENTER CONSOLE ENTERTAINMENT/INFO SCREEN, THEN THE INSTRUMENT CLUSTER WENT BLACK WITH THE HEADLIGHTS AND WINDSHIELD WIPERS WHICH WERE ON HIGHEST SETTING SLOWED BUT CONTINUED TO OPERATE ONLY WHILE IN THE HIGHEST SETTING. THIS SCENARIO CONTINUED OFF AND ON FOR THE NEXT 30 MILES WITH INTERMITTENT ELECTRONIC STEERING FAILURE, INTERNAL IP AND CONSOLE SCREEN FAILURE AND EXTERIOR LIGHTING FAILURES. WE PULLED OVER EACH TIME AND WITHIN A VARIED AMOUNT OF TIME FROM A FEW SECONDS TO A FEW MINUTES, A SOUND SIMILAR TO A SQUEALING BELT WOULD BE HEARD AND THE SYSTEM WOULD "REBOOT" AND ALL FUNCTIONING WOULD BE RESTORED FOR A LIMITED TIME. WE LIMPED THE VEHICLE HOME OVER THE COURSE OF THE NEXT HOUR AND A HALF...
I'VE RECENTLY NOTICED MY AIRBAG LIGHT ON IN MY VEHICLE DASHBOARD. I RAN A SCAN TOOL BUT NOTHING IS BEING PICKED UP BY THE SCANNER. NOT SURE WHAT I NEED TO DO NEXT. I'VE ONLY OWNED THE VEHICLE FOR A FEW MONTHS NOW. ITS USED BUT DOESNT LOOK LIKE ITS BEEN IN ANY ACCIDENTS. I DID JUST HAVE MY CAR CLEANED AT A CAR WASH AND THEY CLEANED OUT THE CAR. I WONDER IF THEY HIT THE WIRING UNDER THE SEATS TRYING TO CLEAN THE 3RD ROW SEATING AREA?
MY VEHICLE IS ONLY THREE YEARS OLD AND THE DRIVER DOOR POWER WINDOW DOES NOT OPERATE CORRECTLY, ONLY WHEN IT IS COLD OUTSIDE. IT SHOULD GO UP AND DOWN WITH THE SOFT TOUCH OF THE BUTTON HOWEVER, IT APPEARS THAT THE MOTOR IS GOING OUT BECAUSE WHEN I PUSH FOR THE BUTTON TO ROLL THE WINDOW UP, THE WINDOW WILL GO DOWN. I WILL HOLD THE BUTTON IN THE UP POSITION AND ABOUT HALF WAY UP THE WINDOW WILL AUTOMATICALLY GO DOWN. ON THE SAME DOOR PANEL I ALREADY HAD A RECALL THAT WAS REPAIRED AND NOW THIS STARTED. I AM NOW WONDERING IF THE TWO ARE LINKED SOMEHOW. I CALLED FORD CUSTOMER SERVICE AND THEY COULD NOT TELL ME IF THIS REPAIR WOULD BE UNDER WARRANTY, EVEN THOUGH MILEAGE IS WITHIN WARRANTY. I ASKED AND EXPLAINED THAT MY CAR IS ONLY 3 YEARS OLD, HAS 42,500 MILES (AT THE...
'TAKATA RECAL' WHEN MY CAR HAS BEEN SITTING IN THE DRIVEWAY FOR A FULL DAY WITHOUT BEING DRIVEN OR STARTED. THE FOLLOWING DAY YOU GO TO START THE CAR. IT STARTS NO PROBLEM, ONCE YOUR IN REVERSE THE BATTERY LIGHT WILL COME ON AND AS SOON AS YOU PUT IT IN DRIVE I LOSE ALL POWER AND FUNCTION TO STEER. IF I HIT THE GAS PETAL IT WILL REGAIN POWER. THE LIGHT WILL DISAPPEAR ONLY IF I HIT OK. THIS HAPPENS EVERY TIME WITHOUT FAIL. I ALSO SMELL CARBON DIOXIDE OR GAS FUMES FROM TIME TO TIME
TRAVELING ON HIGHWAY AT 60 MPH VEHICLE SUDDENLY DECELERATED TO 5 MPH WITHIN 3 SECONDS. ENGINE BEGAN RUNNING ROUGH AND STOPPED. PULLED TO SHOULDER OF ROAD. MONTHS BEFORE THIS INCIDENT WARNING LIGHT ON INSTRUMENT CLUSTER WOULD INTERMITTENTLY STATE TRANSMISSION NOT IN PARK WHEN PARKING VEHICLE. SERVICE TECHNICIANS COULD NOT REPRODUCE ERROR. VEHICLE TAKEN IN FOR SERVICE ON 9/21/2018. REPORT ON VEHICLE ON 9/28/2018 STATED THAT POWER TRANSFER UNIT DAMAGED BEYOND REPAIR, STEERING COLUMN SWITCH NEEDED REPAIR WHICH MEANT STEERING UNIT NEEDED REPLACING AND INTERLOCK SWITCH ON SHIFTER NEEDED REPLACING. TOTAL COST $5150.00. TRADED VEHICLE IN AND PURCHASED DIFFERENT VEHICLE. VEHICLE NOT PURCHASED FROM DEALERSHIP WHICH ANALYZED REPAIR WORK.
CURRENTLY OWN A 2015 FORD EXPLORER SPORT WHICH HAS 56000 , WHILE DRIVING EAST BOUND ON THE I84 DOING THE SPEED LIMIT AT 65MPH SUDDENLY NO STEERING! COMPLETELY LOCKED'-WHOA'- TALK ABOUT SCARY' ALMOST CRASH INTO AN 18 WHEELS BESIDE ME , I QUICKLY HIT MY HAZARDS AND CAME TO A CRAWL AT THE SIDE OF THE ROAD INTO A BANK' I TRULY THOUGHT I WAS GOOD AS DEAD.. I HAD TO TOW THE CAR TO MY HOME BECAUSE FORD DEALERSHIP WAS CLOSED AT THE TIME '-THIS HAS BEEN A COMMON PROBLEM WITH FORD ACROSS THEIR FLEET FOR YEARS'. AS OF RIGHT NOW I HAVE A 50K CAR WITH 57K MILES JUST SITTING'. WILL BE BRINGING IN TO MY DEALER ASAP AND A CAL TO CORPORATE.. THEY WILL HAVE TO HANDLE THIS ASAP ''. THEY WILL KILL SOMEBODY IF THEY HAVEN'T ALREADY
CAR LOSES POWER. THIS HAPPENED ON MY 2011 FORD MUSTANG V6 THAT HAD THE THROTTLE BODY REPLACED. CAR LOSES POWER SEVERAL TIMES A DAY NOW.
THE DOOR LOCKS IN THE CAR ARE FAILING ON ALL 4 DOORS. I HAVE REPLACED THE DOOR LOOK ON THE REAR DRIVERS SIDE DOOR. NOW ALL THREE DOORS HAVE FAILED. ALSO WHEN I GO TO THE CAR WASH THE DRIVERS POWER SEAT STARTS MOVING WITHOUT PUSHING ANY BUTTONS. ALSO THE DRIVERS SIDE PANEL GLUE I HAD FAILED AND ALLOWS THE VINYL FROM THE SIDE OF THE DOOR TO COME OFF
VEHICLE HAS LESS THAT 65,000 MILES AND THE ELECTRICAL POWER STEERING ASSIST SHUTS DOWN MAKING THE VEHICLE UNABLE TO TURN. THIS HAPPENED TO ME WHILE ON THE FREEWAY GOING 50 MPH MAKING IT EXTREMELY DANGEROUS TO CONTROL. THE VEHICLE NOW HAS NO POWER ASSIST TO HELP WITH STEERING AT ALL.
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHEN THE VEHICLE'S GEAR SHIFTER WAS PLACED IN THE PARK POSITION, IT FAILED TO DISPLAY 'PARK' ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LEIF JOHNSON FORD (501 E KOENIG LANE, AUSTIN, TX 78751), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V464000 (PARKING BRAKE). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
WHILE DRIVING IN THE CAR WITH MY TWO CHILDREN ON ROUTE 193 IN MARYLAND (NOT A HIGHWAY BUT A BUSY ROAD), THE CAR SUDDENLY STOPPED ACCELERATING, AN ERROR APPEARED ON THE SCREEN THAT SAID "TERRAIN MANAGEMENT SYSTEM ERROR", A WRENCH INDICATOR LIGHT CAME ON AND THE LIGHT ON THE TMS KNOB WENT OUT (CAR HAD FULL TANK OF GAS). I PULLED OVER ON THE SIDE OF THE ROAD, TURNED THE CAR OFF, RESTARTED IT AND THE ERROR INDICATORS WERE GONE. IT THEN DROVE WITH NO PROBLEMS. WE TOOK IT TO THE DEALER THE FOLLOWING DAY FOR AN OIL CHANGE AND ASKED THEM TO LOOK INTO THE PROBLEM. AFTER CHARGING US $175 FOR A DIAGNOSTIC, THEY TOLD US THAT THEY COULDN'T REPLICATE THE PROBLEM AND NO CODES WERE STORED IN THE COMPUTER SO THERE WAS NOTHING THEY COULD DO. WE PICKED UP THE CAR AND BROUGHT IT HOME. SUNDAY MORNING, ONCE...
MOONROOF LEAK FOLLOWED BY MONROOF BEING STUCK OPEN. AFTER A CAR WASH AT OUR PURCHASING DEALER, WE NOTICED WATER DRIPPING FROM THE LIGHTS ABOVE THE CENTER CONSOLE IN PROXIMITY TO THE MONROOF SWITCHES. UPON TESTING THE SWITCHES, THE MOONROOF OPENED BUT WOULD NOT CLOSE AGAIN. THE POWERSHADE OPERATES FINE, BUT THE MOONROOF IS STUCK OPEN (IN THE MIDDLE OF WINTER IN MICHIGAN). THE LIGHTS OPERATE FINE. LUCKILY FOR US, WE ARE UNDER THE INITIAL FACTORY WARRANTY. THIS IS A 2015 EXPLORER WITH 29900 MILES. WE BOUGHT IT USED ON SATURDAY AND THIS HAPPENED SATURDAY AFTERNOON ON THE WAY HOME FROM THE FORD DEALER.
MY 2015 FORD EXPLORER LIMITED STARTED HAVING PROBLEMS 2 DAYS AFTER PULLING OUT OF THE DEALER. THEY HAVE NOT STOPPED. UNFORTUNATELY, I WAITED TOO LONG FOR A LEMON LAW CLAIM. MOST IMPORTANT PROBLEM: THE SMELL OF EXHAUST IN MY CABIN UNDER HEAVY ACCELERATION, SINCE DAY 1. IT HAS BEEN IN 10 TIMES SINCE AUGUST 2015. THE EXHAUST HAS BEEN TAKEN APART MULTIPLE TIMES 1."TRANS ROLL RESTRICTOR RUBBER HANGING AGAINST EXHAUST PIPE" WAS FOUND. REPLACED ROLL RESTRICTOR. DID SOMETHING WITH TSB. 2. RETURNED FOR SAME SMELL: REPROGRAM HVAC MODULE, REPLACED LEFT REAR AIR EXTRACTOR, APPLIED SEEM SEALER TO AREAS IN TSB. REPLACED GRILLE AND VALVE ASSEMBLY. 3. TWO MONTHS LATER, SAME THING - REPLACED GRILLE AND VALVE ASY, REPROGRAMMED HVAC MODULE, REPLACED AIR EXTRACTOR 4. ONE MONTH LATER: INSTALLED MUFFLER ASY; RVC CODE FOR TSB 1; REPLACED WHEEL LIP MOLDING,VALVE ASY, DUAL RATE AIR EXTRACTOR STILL HAVE THE SMELL, BUT AM...
CAR SMELLS LIKE EXHAUST, THE SMELL IS LIKE EGG OR SOMETHING DEAD THE KEY WON'T COME OUT OF THE IGNITIONONCE I GOT THE KEY OUT THE CAR ELECTRICAL WAS STILL ON, THE KEY WAS OUT BUT EVERYTHING WAS ON AND BEEPING (ELECTRICAL PROBLEMS THAT ONGOING) WAS HAVING PROBLEMS WITH THE BREAKS, HAVE TAKEN VEHICLE IN A FEW TIMES REGARDING THIS ISSUE THE DRIVER SIDE WINDOW WON'T GO DOWN AND KEEPS SHAKING WHILE GOING DOWN. ONE IN A WHILE I STILL HEAR A TAPPING SOUND UNDER DRIVER SEAT THE AIR CONDITIONER IN THE CAR TAKES 5 TO 10 MINUTES TO GET COOL IN THE VEHICLE I HAVE ALL SERVICE REPORTS AND CAN PROVIDE MORE INFORMATION IN A REPORT I HAVE AND CAN SEND VIDEO THAT HAVE BEEN TAKEN OF THESE ISSUES. THANK YOU
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT THE BATTERY TERMINAL CAUSED THE BATTERY TO CORRODE. IN ADDITION, THE BATTERY FRACTURED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TERMINAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.
CONSOLE STARTED FLASHING "SERVICE STEERING ASSIST SOON" AND "TRACTION ASSIST FAILURE". WOULD CLEAR UP WHEN CAR RESTARTED. NEVER LOST STEERING DURING THIS 2 WEEK TIME. JULY 9TH, 2017, DRIVING 70 MPH ON 405 FREEWAY NEAR LONG BEACH, CA, FLASHED "STEERING ASSIST FAILURE" AND LOST POWER STEERING. TRACTION ASSIST FAILURE LIGHT AS WELL. GOT THOUGH TRAFFIC, SLOWED DOWN AND EXITED WITHOUT ANY POWER STEERING, STOPPED AND RESTARTED AND ISSUE WENT AWAY. CALLED DEALER AND TOOK CAR IN THE NEXT MORNING. THEY RESET CODES AND SAID "IF IT HAPPENS AGAIN BRING IT BACK IN." WHICH SCARED ME. 9 DAYS LATER LOST STEERING TURNING INTO WORK PARKING LOT THEN LOST STEERING 3 MORE TIMES WITHIN 24 HOURS. TOOK TO DEALER AND THEY HAD TO REPLACE THE ENTIRE EPAS RACK AND PINION SYSTEM FOR $1916.79. THE CAR HAD 46,7K MILES AND ONLY HIGHWAY DRIVING. OUTSIDE OF WARRANTY AS THEY DON'T CONSIDER THIS POWERTRAIN. HAD...
AUGUST 10-OCTOBER 20TH: NUMEROUS FAULT CODES APPEARED ON DASH: TERRAIN MANAGEMENT FAULT LIGHT APPEARED ON DASHBOARD, THEN THE ENTIRE DASHBOARD WENT BLACK, THE AIR CONDITIONING STOPPED, THE RADIO TURNED OFF, THE TERRAIN MANAGEMENT CONTROL KNOB WAS NO LONGER LIT. SUDDENLY, VERY HOT AIR STARTED POURING OUT OF ALL VENTS WITH WHAT SEEMED LIKE MAXIMUM FAN SPEED. FOR 34 OUT OF 60 DAY PERIOD (6 OCCURRENCES AND 6 VISITS TO DEALERSHIP), FORD KEPT VEHICLE AND TRIED TO DETERMINE THE CAUSE. THEY WERE UNABLE TO RETRIEVE ANY ERROR CODES OR DUPLICATE THE PROBLEM. PROVIDED DETAILS AND PICTURE FROM MY CELL PHONE OF ERROR MESSAGES TO SERVICE DEPT. AUGUST 28: WE WERE DRIVING 6 PEOPLE IN THE EXPLORER ON THE EXPRESSWAY WHEN WE STARTED EXPERIENCING PROBLEMS. CHIMING NOISES WERE HEARD INITIALLY, THEN INTERMITTENTLY. THE DASHBOARD LIGHTS STARTED BLINKING ON AND OFF. THE ENTIRE DASHBOARD THEN WENT BLACK, THEN INTERMITTENTLY ON WITH THE SPEEDOMETER...
LOOK AT VIDEO LINK @ CBS DETROIT RADIO "VIDEO" -2015 FORD EXPLORER PROBLEMS- ALSO YOU TUBE. (2015 FORD EXPLORER PROBLEMS) HTTP://DETROIT.CBSLOCAL.COM/VIDEO/CATEGORY/NEWS/3563437-COUPLE-SAYS-THEIR-SUV-IS-PUTTING-THEIR-LIVES-AT-RISK/
MY TIE ROD AND ROD AND NAVIGATION SYSTEM WHICH ARE ELECTRIC BROKE WHILE I WAS DRIVING MY VEHICLE. THERE WAS NO FORWARNING OF THE EVENT. I WAS ON THE HIGHWAY, DRIVING AT TRAFFIC SPEED, FAST MOVING CARS EVERYWHERE, LEFT, RIGHT AND CENTRE, FRONT AND BACK ALL GOING ABOVE SPEED LIMITS, NO STEERING CONTROL, NO SAFETY RAMP VISIBLE FOR A FEW KILOMETRES. SUDDENLY I FOUND MYSELF UNABLE TO STEER MY WHEELS, THE INSTRUMENT PANEL LISTED "LOSS OF NAVIGATION SYSTEMS" AND IN RED 'LOSS STEERING CONTROL STOP SAFELY'. THE CAR HAS HAD A SINGLE OWNER, NEVER INVOLVED IN ANY HIGH IMPACT COLLISION, WAS DRIVEN MAINLY IN URBAN AREAS, ONLY 58,813 MILES, PURCHASED DIRECTLY FROM THE DEALERSHIP. I HAD ONLY 6 MILES ON THE SPEEDOMETER WHEN I TOOK OWNERSHIP OF THE CAR.
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. WHILE DRIVING 60 MPH, THE NO KEY DETECTED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400. UPDATED 10/06/16*LJ *TR
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. DURING ACCELERATION, AN EXHAUST ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR OUTER VENT ASSEMBLY AND VALVE ASSEMBLY AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS UNABLE TO BE REMEDIED. THE CONTACT WAS ALSO ADVISED TO REFRAIN FROM USING THE REAR VENTS AND HARD ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 26,482. UPDATED 09/29/16*LJ *CN
WE HAVE HAD CONTINUAL FAILURES WITH OUR 2015 AND 2016 FORD EXPLORERS WITH THE POLICE PACKAGE. THE BODY CONTROL MODULES, WIRING HARNESSES, RESTRAINT CONTROL MODULES THAT ARE EITHER PREVENTING NEW UNITS BEING PLACED INTO SERVICE OR FAIL ONCE THEY HAVE BEEN PLACED INTO SERVICE. WE CURRENTLY HAVE TWO OF THESE UNITS THAT WE PURCHASED OFF OF OUR STATE CONTRACT IN WASHINGTON STATE THAT ARE STILL AT THE DEALER. WE PURCHASED AND RECEIVED THESE UNITS IN NOVEMBER OF 2015. I HAVE PROVIDED THE VIN NUMBERS TO THESE TWO UNITS THAT ARE EFFECTED ALONG WITH THE REST OF THE VIN NUMBERS FOR ALL 5 UNITS WE HAVE PURCHASED WITHIN THE LAST YEAR AND A HALF. PLEASE LET US KNOW WHAT ELSE YOU WOULD REQUIRE TO POSSIBLY ASSIST US IN OUR CURRENT SITUATION. BESIDES THE VIN NUMBER FIRST ATTACHED TO THIS FORM, HERE ARE THE OTHER FOUR NUMBERS. [XXX], [XXX], [XXX], [XXX]. THANKS...
KEEPS HAVING CHECK ENGINE LIGHT COME ON, ALSO KEEPS HAVING AIBAG DEACTIVATED SIGNAL COME ON INSTRUMENT PANEL. ALSO, KEEPS HAVING ISSUES WHERE WINDOWS WON'T GO UP OR DOWN EVEN WHEN PUSHING ANY OF BUTTONS. KEEPS HAVING PROBLEMS WITH WIPERS NOT WANTING TO WORK TOO. (ALL THESE THINGS ARE NOT CONSISTENTLY ON OR HAPPENING. THEY HAPPEN DAILY AT ANY GIVEN TIME) 2ND ROW CAPTAIN SEAT THE PUSH BUTTON WON'T WORK ON FOLDING THE SEAT. NAVIGATION SYSTEM KEEPS HAVING ISSUES OF NOT WANTING TO PROPERLY WORK OR SAYS NO NAVIGATION CARD WHEN THERE IS ONE THERE. ALSO, RADIO HAS NOT WANTED TO WORK; THE WHOLE SYSTEM ENT, NAV, PHONE, CLIMATE WOULDN'T WORK. THERE HAS BEEN FEW TIMES SMELL SOMETHING BURNING COMING THROUGH VENTS. HAVE TRIED DOING THE OWNER REPORT WITH FORD LIKE OWNERS SUPPOSE TO BE ABLE TO DO. HAVE NOT BEEN ABLE TO EVER GET A READING, OR A DIAGNOSIS. HAVE...
I AM GOING INTO THE 5TH MONTH OF LEASING MY 2015 FORD EXPLORER AND I AM NOT HAPPY WITH THIS VEHICLE. CURRENTLY THE ODOMETER READS 2,100 MILES AND THEY WERE NOT ENJOYABLE MILES. I HAVE TO SAY THAT THIS 2015 EXPLORER HAS THE WORST DESIGN ON THE INSIDE THAT I'VE EVER SEEN. THE OUTWARD VISIBILITY FROM THE DRIVER'S SEAT FOR THE FRONT AND REAR OF THIS VEHICLE IS SEVERELY COMPROMISED BY THE HUGE C PILLARS WHICH CREATE BLIND SPOTS WITHIN THE VEHICLE. ALTHOUGH THIS MODEL HAS BLIS, I'VE ALMOST BEEN IN 2 COLLISIONS BECAUSE I CANNOT SEE MY RIGHT SIDE REAR OR LEFT SIDE REAR DUE TO THE FAULTY DESIGN OF THE INTERIOR OF THE VEHICLE. THE BLIS SYSTEM DID NOT WARN ME THAT THERE WAS A TRACTOR TRAILER APPROACHING ME ON THE LEFT SIDE. THIS IS A PROBLEM THAT THE DEALER CANNOT REMEDY. THIS IS A FACTORY DESIGN FLAW...
TL* THE CONTACT OWNS A 2015 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND A WARNING ALARM CHIMED. THE VEHICLE STALLED AND WOULD NOT RESTART. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHO DIAGNOSED THAT THE COMMUNICATION MODULE NEEDED REPLACING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
MY 2015 FORD EXPLORER (VIN #[XXX]), WHICH HAS LESS THAN 3,000 MILES ON IT, JERKED VIOLENTLY AND STALLED AT 70 MPH ON FRIDAY, OCTOBER 17, 2014 WHEN MY PARTNER [XXX] WAS DRIVING IT. AFTER THE SUDDEN JERK EVERY LIGHT ON THE DASH LIT UP WITH WARNING LIGHT INDICATORS. THE CAR STARTED ROUGHLY THREE MINUTES LATER LIKE NOTHING HAD HAPPENED. WE'RE LUCKY [XXX] WAS IN THE RIGHT LANE ON I-75 AND WASN'T KILLED. I TOOK THE CAR LATER THAT DAY FOR IN-TOWN DRIVING ONLY AND IT HAPPENED 3 ADDITIONAL TIMES WITHIN 2 MILES FROM MY HOME (WITH THE SAME VERY STRONG JERKING - ALMOST LIKE YOU'VE BEEN REAR-ENDED). WE THEN HAD IT TOWED TO ROYAL OAK FORD IN ROYAL OAK, MICHIGAN. THE SERVICE MANAGER WAS UNABLE TO DETERMINE WHAT CAUSED THE INCIDENTS TO OCCUR, AND I PICKED UP THE VEHICLE ON FRIDAY 10/24. BOTH THE SERVICE MANAGER AND [XXX] AT FORD...
Other 2015 FORD EXPLORER Problem Areas
Unknown Or Other
390 complaints
Steering
328 complaints
Structure
232 complaints
Engine
224 complaints
Structurebody
124 complaints
Fuelpropulsion System
86 complaints
Air Bags
83 complaints
Power Train
79 complaints
Suspension
78 complaints
Back Over Prevention
60 complaints
Seat Belts
37 complaints
Engine And Engine Coolingexhaust System
33 complaints
Engine And Engine Cooling
25 complaints
Service Brakes
24 complaints
Visibilitywiper
22 complaints
Electronic Stability Control Esc
17 complaints
Exterior Lighting
16 complaints
Seats
16 complaints
Vehicle Speed Control
15 complaints
Wheels
15 complaints
Back Over Prevention Sensing System Camera
10 complaints
Structureinterior Panelsdoor
8 complaints
Visibilitywindshieldcritical Fasteners
7 complaints
Back Over Prevention Rearview System Braking
6 complaints
Fuel System Gasoline
6 complaints
Back Over Prevention Warnings
5 complaints
Steeringelectric Power Assist System
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Forward Collision Avoidance Warnings
4 complaints
Steeringrack And Pinion
4 complaints
Structurebodyroof And Pillars
4 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Parking Brake
3 complaints
Visibilitywindshield
3 complaints
Engine And Engine Coolingcooling Systempump
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Service Brakes Hydraulic
2 complaints
Structurebodydoor
2 complaints
Tirespressure Monitoring And Regulating Systems
2 complaints
Traction Control System
2 complaints
Visibility
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Air Bagssrs Malfunction Warning Lamplight
1 complaint
Back Over Preventiondisplay Function
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electrical Systembody Control Modulebcm
1 complaint
Engine And Engine Coolingengine
1 complaint
Engine And Engine Coolingenginegasolineturbosupercharger
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipment Adaptivemobility
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Exterior Lightingheadlights
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Gasolinefuel Injection Systeminjectors
1 complaint
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
1 complaint
Latcheslockslinkages
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Traindrivelinechainbelt
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicpower Assistelectric
1 complaint
Steeringgear Box Other Than Rack And Pinion
1 complaint
Steeringsteering Control Module
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structurecritical Fasteners
1 complaint
Structureinterior Panelssun Visor
1 complaint
Suspensionrear
1 complaint
Tires
1 complaint
Wheelslugsnutsboltsstuds
1 complaint