NHTSA Complaint #10910006 — 2015 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10910006
Vehicle 2015 FORD EXPLORER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 58,813 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

MY TIE ROD AND ROD AND NAVIGATION SYSTEM WHICH ARE ELECTRIC BROKE WHILE I WAS DRIVING MY VEHICLE. THERE WAS NO FORWARNING OF THE EVENT. I WAS ON THE HIGHWAY, DRIVING AT TRAFFIC SPEED, FAST MOVING CARS EVERYWHERE, LEFT, RIGHT AND CENTRE, FRONT AND BACK ALL GOING ABOVE SPEED LIMITS, NO STEERING CONTROL, NO SAFETY RAMP VISIBLE FOR A FEW KILOMETRES. SUDDENLY I FOUND MYSELF UNABLE TO STEER MY WHEELS, THE INSTRUMENT PANEL LISTED "LOSS OF NAVIGATION SYSTEMS" AND IN RED 'LOSS STEERING CONTROL STOP SAFELY'. THE CAR HAS HAD A SINGLE OWNER, NEVER INVOLVED IN ANY HIGH IMPACT COLLISION, WAS DRIVEN MAINLY IN URBAN AREAS, ONLY 58,813 MILES, PURCHASED DIRECTLY FROM THE DEALERSHIP. I HAD ONLY 6 MILES ON THE SPEEDOMETER WHEN I TOOK OWNERSHIP OF THE CAR.

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