NHTSA Complaint #10822763 — 2015 FORD EXPLORER

WE HAVE HAD CONTINUAL FAILURES WITH OUR 2015 AND 2016 FORD EXPLORERS WITH THE POLICE PACKAGE. THE BODY CONTROL MODULES, WIRING HARNESSES, RESTRAINT CONTROL MODULES THAT ARE EITHER PREVENTING NEW UNITS BEING PLACED INTO SERVICE OR FAIL ONCE THEY HAVE BEEN PLACED INTO SERVICE. WE CURRENTLY HAVE TWO OF THESE UNITS THAT WE PURCHASED OFF OF OUR STATE CONTRACT IN WASHINGTON STATE THAT ARE STILL AT THE DEALER. WE PURCHASED AND RECEIVED THESE UNITS IN NOVEMBER OF 2015. I HAVE PROVIDED THE VIN NUMBERS TO THESE TWO UNITS THAT ARE EFFECTED ALONG WITH THE REST OF THE VIN NUMBERS FOR ALL 5 UNITS WE HAVE PURCHASED WITHIN THE LAST YEAR AND A HALF. PLEASE LET US KNOW WHAT ELSE YOU WOULD REQUIRE TO POSSIBLY ASSIST US IN OUR CURRENT SITUATION. BESIDES THE VIN NUMBER FIRST ATTACHED TO THIS FORM, HERE ARE THE OTHER FOUR NUMBERS. [XXX], [XXX], [XXX], [XXX]. THANKS SO VERY MUCH FOR ANY ASSISTANCE YOU MAY BE ABLE TO PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR