2013 FORD EXPLORER Structurebody Problems
221 NHTSA complaints on file
All Structurebody Complaints — Page 2
Drivers side windshield trim panel detached and flew off which driving.
MY WINDSHIELD TRIM ON BOTH SIDES OF MY WINDSHIELD KEEP FLYING OFF!!!! FORD DEALERS SAY THEY'VE NEVER SEEN THIS BUT YET I DRIVE AROUND TOWN AND SEE PLENTY OF FORD EXPLORERS WITH THEM MISSING!!! THIS IS RIDICULOUS. IVE BOUGHT REPLACEMENT PARTS THAT WILL NOT EVEN STAY ON!!
Three times, we have had to replace the front windshield pillar trim…twice is flew off during driving on the Interstate. It seems the weatherstripping peels back first and started flapping in the wind, and then the pillar trim rips off.
I recently had a deeply concerning issue occur with my 2013 Ford Explorer. While I was driving on the freeway my passenger side windshield trim flew off my car (No previous damage to the trim, it was not lifting before the incident).... almost hitting the vehicle behind me. In my eyes this should be a safety concern for the company and replaced by the manufacturer for the safety of their consumers (I reached out to Ford corporate, but they said nothing could be done). This is dangerous for the people driving around vehicles having this issue as a large piece of windshield trim can hit their windshield going 60 mph on a freeway or cause someone to swerve to not get hit by a flying object on the freeway. Upon reading up on the issue this is not uncommon so something should be done before someone is harmed.
Water entering the body of the vehicle through the third row seatbelt opening. Fills spare tire wheel.
Front windshield trim has flown off on the highway on three separate occasions.
My body seams sealer next to the lift gate hinge is cracked ans leaks water into rear of car and mold grew on carpet. Call all local dealers and body shops. None know how to fix
The contact owns a 2013 Ford Explorer. The contact stated she noticed a small leak entering through the seat belt and ending into the wheel well. The contact stated approximately 6 months later, she started to smell a moldy odor and the leak was much larger. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.
DRIVER SIDE WINDSHIELD A-PILLAR MOLDING FLEW OFF, I BELIEVE WE WERE ON THE HIGHWAY, BUT NO TRUE WAY TO KNOW WHEN. THE INNER PILLAR MOLDING APPEARS TO BE CRACKED ON A FEW PLACES AS WELL.
THE SEALS FOR THE INTERIOR OF THE CAR FAIL CAUSING WATER TO LEAK INSIDE THE VEHICLE AND DOWN THE BACK SEAT BELTS AND POOLING IN THE SPARE TIRE AREA OF THE TRUNK. THIS ALSO CAUSES MILDEW AND MOLD IN THE CARPETING.
MY EXPLORER HAS BEEN PARKED FOR A FEW DAYS, AFTER OPENING THE PASSENGER SIDE, I NOTICED THAT THERE WAS A LARGE PUDDLE OF WATER SITTING THERE ON THE FLOOR LINEAR AND ON THE FLOORING ITSELF. I CHECKED THE MOON ROOF, IT WAS CLOSED, NO VISIBLE WATER SO THAT IS NOT POSSIBLE. I CHECKED THE SIDE DOOR AND SEALS, NO ISSUES. I NOTICED THAT WATER WAS FROM THE TOP PART OF THE PASSENGER SIDE INNER FOOTING AREA COMING DOWN SO I CHECKED THE WINDSHIELD AREA. AND AS ASSUMED, WATER WAS CREEPING IN FROM THE WINDSHIELD AREA DUE TO BAD CAULKING JOB/DEFECTIVE ENGINEERING CAUSING WATER (RAIN/SNOW, ETC) TO CREEP IN AND SOIL THE ELECTRICAL AREA AND THE FLOORING.
WATER LEAKING IN THROUGH 3RD ROW DRIVER SIDE SEATBELT, LEAKS DOWN TO POWERFOLD ELECTRICAL WIRING, AND ACCUMULATES UNDER SEAT/CARPET AND INTO SPARE TIRE WELL. THE WATER COMING INTO CONTACT WITH THE ELECTRICAL WIRING CAN CAUSE GREAT HARM TO NY CHILDREN WHO SIT BACK THERE. THE WATER ON CARPET CAUSES MOLD AND MILDEW WHICH IS A HAZARD TO OUT HEALTH. THE WATER IN SPARE TIRE WELL CAN CAUSE RUST AND SUBSEQUENT EXHAUST FUMES TO ENTER INTO CABIN.
LEAKS FROM POOR QUALITY WELDS ABOVE REAR TAILGATE. CREATES MOLD IN CARPET ABS SPARE TIRE INSULATION. KNOWN PROBLEM ON VEHICLE. ADDITION LEAKS IN SUNROOF DUE TO POOR DRAINAGE CAUSING MOTOR TO FAIL. PAINT BUBBLE FAIL ON HOOD (KNOWN ISSUE ON EXPLORERS AND EXPEDITIONS)
THE DRIVER CAR DOOR LATCH BROKE OFF AND DRIVER DOOR DOESN'T CLOSE PROPERLY. THE DOOR FLYS OPEN WHILE IN MOTION ESPECIALLY ON TURNS AND I HAVE TO HOLD IT CLOSED WITH ONE HAND WHILE TRYING TO DRIVE WITH MY ONLY OTHER HAND. CANNOT GET IN OR OUT OF THE VEHICLE! I HAVE TO CLIMB IN THROUGH THE PASSENGER OR BACK SEAT TO PUSH THE DOOR FULLY OPEN SO I CAN GET IN TO DRIVE. THE DOOR AJAR LIGHT STAYS ON AND THE DOOR CAN OPEN WHILE IN MOTION. FORD SAID THE RECALL HAS EXPIRED 7/2020 AND REFUSES TO FIX MY CAR DOOR HANDLE, VERY DANGEROUS SITUATION I WANT TO SELL THIS VEHICLE AND THE NEW OWNER WILL THEN BE IN DANGER HOWEVER FORD REFUSES TO COVER THIS DEFECT WITH THEIR DOOR HANDLES THAT ALREADY HAD A RECALL ON IT. PLEASE HELP ME MAKE OTHERS AWARE OF THIS DANGEROUS SITUATION AND...
HAVE LEAK AT 3RD ROW SEAT BELT AT ROOF ON LEFT HAND SIDE.SEAT BELT GETTING WET LEAKING DOWN ON SEAT AND FLOOR. FIRST NOTICED WHEN TILTING 3RD ROW SEAT ON SEPT. 29/2020. VEHICLE WAS PARKED AND NOT MOVING . HAD RAIN THE NIGHT OFSEPT. 28/2020.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THE HOOD PAINT WAS BUBBLING, CHIPPING, AND PEELING. THE CONTACT CALLED CAPITAL FORD OF WILMINGTON 4222 OLEANDER DR, WILMINGTON, NC 28403 910) 799-4060 WHERE INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE PHOTOS WHERE TAKEN. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. MANUFACTURER COMMUNICATION NUMBER: TSB 20-2233 WAS REFERENCED. THE FAILURE MILEAGE WAS 60,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WATER LEAKED FROM THE SUNROOF INTO THE INTERIOR HEADLINER EVENTUALLY CAUSING ELECTRICAL FAILURES TO THE 3RD ROW SEAT CONTROLS PREVENTING THE SEAT TO NOT BE ABLE TO BE ADJUSTED. ADDITIONALLY, THE WATER DAMAGE CAUSED THE CARPET TO MOLD AND RUSTING OF THE WHEEL WELL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
INTERIOR DRIVER DOOR HANDLE DOES NOT RETURN TO THE RECESSED (PARKED) POSITION. THIS SAME DEFECT IS A RECALL ON FORD FUSIONS AND SOME OTHER SIMILAR VEHICLES; WHY NOT ON THIS FORD EXPLORER? COST TO REPAIR AT DEALER AROUND $150.00. WORKED FINE FOR 7 YEARS. (SPRING INSIDE DOOR IS EITHER BROKEN OR OFF ITS ANCHOR(S).
TL* THE CONTACT'S SON OWNS A 2013 FORD EXPLORER. THE CONTACT STATED HER SON NOTICED WATER LEAKING FROM THE CENTER OF THE SUBFRAME OF THE VEHICLE. THE CONTACT ALSO STATED HER SON NOTICED THE ROOF SEPARATING FROM THE SUBFRAME. THE VEHICLE WAS TAKEN TO BODY COLLUSION SHOP AND WAS INFORMED THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WATER LEAKING INTO REAR AND INTO THE SPARE TIRE WHEEL WELL. ABOUT AN INCH OF WATER FOUND IN THE SPARE TIRE WHEEL WELL. UNSURE WHEN THIS IS HAPPENING.
I RECENTLY HAVE NOTICED WATER ON THE 3RD SEAT BELTS. TOOK IT TO MY MECHANIC WHO THOUGHT THE WATER WAS COMING FROM A PLUG IN THE REAR. SEALED IT BUT STILL HAD ISSUES. TOOK THE PANELS OFF IN THE TRUNK AND RAN THE WATER TEST AGAIN. FOUND THE ISSUE WAS COMING FROM THE SIDES OF THE TAILGATE AT THE TOP WHERE THE WELD APPEARS TO BE CRACKING LETTING WATER IN ON BOTH SEATBELTS AND INTO THE SPARE TIRE WHEEL WELL. I HAVE SEEN OTHER COMMENTS TO THE SAME ISSUE. HAPPENS ANYTIME WATER IS HITTING THE CAR LIKE RAIN OR CAR WASH.
BOTH DRIVER AND PASSENGER DOOR LOCK/LATCH MECHANISMS FAILED SHOWING CAR DOOR IS AJAR WHEN DOOR IS ACTUALLY SHUT. DRIVER DOOR LOCK ACTUATOR FAILED AROUND 30,000 MILES AND PASSENGER LOCK ACTUATOR FAILED AROUND 135000 MILES. WHEN DRIVING AT NIGHT, THE INTERIOR LIGHTS OF CAR CANNOT BE TURNED OFF UNTIL SPEED REACHES APPROXIMATELY 10 MPH. THIS LEADS TO UNSAFE DRIVING CONDITIONS AND LIMITS DRIVER VISIBILITY OUTSIDE OF CAR DUE TO GLARE.
WE HAVE JUST BECOME AWARE THAT EXHAUST GASSES ARE LEAKING INTO THE PASSENGER COMPARTMENT AND APPARENTLY HAVE BEEN FOR SOME TIME, CAUSING HEADACHES, DIZZINESS AND EYE IRRITATION. WE LOCATED A TSB FROM FORD (TSB 16-0166) RELATING TO THE ISSUE AND BECAME AWARE THAT FORD HAD OFFERED TO FIX THE ISSUE. BOTH THE CENTER FOR AUTO SAFETY AND THE NHTSA INVESTIGATED THIS ISSUE RESULTING IN FORD NOTIFYING OWNERS OF POTENTIALLY AFFECTED VEHICLES OFFERING TO FIX THE ISSUE FOR FREE. I NEVER RECEIVED A LETTER, AND WHEN I CALLED THE FORD CUSTOMER SERVICE LINE I WAS TOLD THAT MY VEHICLE'S VIN WAS NOT AFFECTED. WITH THE LEAKAGE OF THE EXHAUST INTO THE CABIN I'VE EARNED THE RIGHT TO CALL BS. THIS IS NOT THE TYPE OF DEFECT THAT WILL REPAIR ITSELF AND PRESENTS A CLEAR AND PRESENT RISK OF SERIOUS INJURY OR DEATH, AS EVIDENCED BY THE MULTIPLE REPORTS OF CRASHES. THIS...
2013 FORD EXPLORER WITH HOOD PAINT BUBBLING AND PEELING. I NOTICE A WHILE BACK AND THOUGHT IT WAS JUST A ROCK THAT HIT THE HOOD. NOW IT PEELING REALLY BAD AND CRACKING AND PEELING. THERE NEEDS TO BE A RECALL CAUSE SO MANY CLIENTS ARE HAVING THE SAME ISSUE.
WHEN IDLING CABIN FILLS UP WITH WHAT APPEARS TO BE SMOKE FROM MUFFLERS. FELL ASLEEP IN THE CAR WHILE IDLING, WOKE UP DIZZY AND THRU UP SHORTLY AFTER, STRONG HEADACHE AFTER. RUST AROUND THE LOCK ON THE TRUNK LID.
INITIAL COMPLAINT TO FORD DEALERSHIP RE: EXHAUST ODORS IN CABIN, POSSIBLY RELATED TO USE OF AIR CONDITIONING (INSPECTED 5/4/16, MILEAGE 47,450, NO REPAIRS COMPLETED). PERFORMANCE RECALL 17NO3 COMPLETED 10/22/18. EXHAUST ODORS WORSE AFTER RECALL. FORD DEALERSHIP INSPECTED AGAIN ON 10/30/18. RECOMMENDED USING RECIRCULATION OF CABIN AIR AT ALL TIMES. AIR CONDITIONING HAS SINCE STOPPED WORKING. PER DEALERSHIP REAR A/C LINES NOW NEED REPLACEMENT, EXT. COST OF $2,100. CABIN EXHAUST ODORS CONTINUE AND INSIDE OF WINDSHIELD IS FOGGING. ODORS WORSE WHEN STOPPED AT STOPLIGHTS. MULTIPLE OCCASIONS OF CO DETECTION IN CABIN WHILE IN MOTION IN RURAL AREAS. ELEVATED COHB WITH VARIOUS HEALTH SYMPTOMS AND CHILDREN NOW COMPLAINING OF CAR SICKNESS. VARIOUS AREAS OF RUST ALSO REPORTED TO DEALERSHIP AND NEW AREAS APPEARING (I.E. NEAR DRAIN VALES OF THE LIFTGATE). *DT *AS
WINDSHIELD INNER AND OUTER TRIM SEALS HAVE FAILED ON BOTH SIDES OF WINDSHIELD .VEHICLE ONLY HAS 72000 MILES. RUBBER HAS DISINTEGRATED. TRIM COMING LOOSE ON VEHICLE WHILE DRIVING.
SMELL OF SMOKE, AND TAPPING NOISE PRIOR TO FIRE. SMOKE CAME FROM NEAR THE CENTER CONSOLE BETWEEN DRIVER AND PASSENGER SEAT. FIRE STARTED. MADE A COMPLAINT PRIOR ABOUT SMELL OF SMOKE AND NOISE.
2013 FORD EXPLORER, FRONT (HOOD) IS DETERIORATING, AND HOLES IN THE METAL ARE STARTING TO ROT THRU PAINT IS PEELING AND GETTING WORSE. MY BODY AND FENDER MAN TELLS ME IT CAN ALSO AFFECT THE SPRING LOADED AND LOCKING DEVICE OF THE HOOD, WHICH IN TIME CAN CAUSE A FAILURE OF THE HOOD BEING DISLODGED AND BLOCKING YOUR VISION. HE ALSO EXPLAINED THIS IS A PROBLEM WITH FORD PRODUCTS AND THERE REALLY IS NO FIX. THEY HOODS ARE ALUMINUM AND ARE INSTALLED ON A STEEL BODY. ITS NOT THE PAINT JOB, ITS A DISSIMILAR METAL ISSUE THAT ONLY CAN BE CORRECTED BY INSTALLING A NEW HOOD. I NOW UNDERSTAND THIS IS A PROBLEM WITH A LOT OF FORD PRODUCTS. HELP
PILLARS FLYING OFF CAR AND POWER TRANSFER UNIT NOT WORKING
OVER THE PAST YEAR OR SO, THE PAINT ON THE HOOD OF MY EXPLORER HAS BEEN BUBBLING AND PEELING ALONG THE PERIMETER. WE BROUGHT IT TO OUR LOCAL FORD DEALERSHIP. THEY TOOK PICTURES AND CONTACTED THE FORD HEADQUARTERS. THE LOCAL DEALERSHIP WAS TOLD, BECAUSE MY VEHICLE IS NO LONGER UNDER WARRANTY, THEY CAN'T HELP. AS I RESEARCHED THE ISSUE TO SEE IF OTHERS WERE HAVING THE SAME PROBLEM, I FOUND MANY COMPLAINTS, LAWSUITS PENDING, AND ARTICLES WRITTEN ABOUT THIS SAME ISSUE. I WENT THROUGH THE PROPER CHANNELS, CONTACTED FORD CUSTOMER SERVICE ONLINE AND THROUGH MESSENGER, BUT STILL HAVE BEEN TOLD IT IS NOT FORD'S FAULT. I TAKE VERY GOOD CARE OF MY VEHICLES AND HAVE ALWAYS PURCHASED VEHICLES FROM FORD. MY 2013 FORD EXPLORER LOOKS LIKE NEW FROM THE INSIDE. THE OUTSIDE LOOKS FINE, AS WELL, EXCEPT THE HIDEOUS HOOD PERIMETER. THE HOOD IS EMBARRASSING, PERIOD. I DON'T DESERVE THE...
I AM WRITING THIS LETTER IN REGARDS TO MY 2013 FORD EXPLORER XLT. I'VE NOTICED A FAST ACTING PAINT FLAW THAT IS GROWING IN CRITICALITY, AND IS GROWING INCREASINGLY FRUSTRATING EACH DAY! WHEN I PURCHASED THE VEHICLE, THIS WAS NOT RECOGNIZABLE TO THE EYE OBVIOUSLY, AS I WOULDN'T HAVE PURCHASED THE VEHICLE OTHERWISE. CURRENTLY, THE PAINT IS BUBBLING UP AROUND THE ENTIRE EDGE OF THE HOOD. ON 7/14 ONE OF THOSE BUBBLES OF PAINT FLAKED OFF, WHICH WILL NOW LEAD TO OTHER MAJOR ISSUES WITH THE PAINT AND LOOK OF, NOT ONLY THE HOOD, BUT ESSENTIALLY THE ENTIRE CAR. AT THIS POINT I'VE BEEN FORCED TO DISCONTINUE TAKING THIS VEHICLE THROUGH THE CAR WASH (TOUCH OR NO TOUCH), AS MORE PAINT WILL FLAKE OFF. NOT ONLY THAT, I AVOID THE AREAS WHEN I WASH AND WAX THE VEHICLE BY HAND. IF WHAT FORD'S SLOGAN RINGS TRUE (BUILT FORD TOUGH), THEN...
TAKARA RECALL THE HOOD OF MY 2013 FORD EXPLORER HAS A CORROSION ON IT. PAINT IS PEELING AND BUBBLING. THE ALUMINUM HAS A POWDER LOOK TO IT AND IS WEEK. AFTER TIME HOOD COULD COME UNLATCHED DO TO ALUMINUM CORROSION. FORD IS AWARE OF PROBLEM BUT WON'T FIX OUT SIDE OF 3/36000 MILE WARRANTY.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND THE FUSE WAS REINSERTED IN ORDER TO REPAIR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHILE DRIVING, THE PASSENGER SIDE OF THE VEHICLE WOBBLED AND VIBRATED. THE VEHICLE WAS TAKEN TO BILL FLICK FORD (737 NORTH FREEWAY SERVICE RD, HUNTSVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION WAS FAULTY. THE VEHICLE WAS REPAIRED. FURTHERMORE, WHILE OPERATING THE VEHICLE, THE DOOR AJAR WARNING MESSAGE ERRONEOUSLY DISPLAYED, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED, AND THE DOORS WOULD NOT LOCK. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 800. *TR
I HAVE TWO COMPLAINS ABOUT THIS AUTO 1) CAR PAINT IN THE HOOD LOOKS BUBBLY AND SOME IS PEALING. 2)INSIDE THE PASSENGER DOOR THE FABRIC REAPED BELOW WHERE THE WINDOWS AND DOOR BUTTONS ARE LOCATED.
PEALING PAINT ON HOOD WHICH HAS EXPANDED ACROSS HOOD SINCE PURCHASED IN 2014, FORD MOTOR COMPANY REFUSED TO DO ANYTHING AT THAT TIME.
AS I WAS DRIVING ON THE HIGHWAY, I HEARD A LOUD NOISE AND THOUGHT THAT SOMETHING HIT MY WINDSHIELD. WHEN I WAS ABLE TO STOP AND EXAMINE MY VEHICLE, IT BECAME OBVIOUS THAT A LARGE PIECE OF THE PASSENGER SIDE WINDSHIELD MOLDING BROKE OFF AND THE RUBBER STRIPPING UNDERNEATH THAT PART CAME LOOSE AS WELL. I ALSO FOUND THAT A SMALL PIECE OF WINDSHIELD MOLDING BROKE OFF ON THE DRIVER'S SIDE AS WELL. I THOUGHT IT MIGHT BE AN ISOLATED INCIDENT, HOWEVER, WHEN WE CHECKED ONLINE FOR REPLACEMENT PARTS WE NOTICED THAT THERE WERE HUNDREDS UPON HUNDREDS OF PURCHASES MADE FOR THESE PARTICULAR PARTS. THEY ARE NOT CHEAP AND IF THERE ARE SO MANY OF THESE PARTS FAILING/BREAKING WHY HASN'T FORD DONE SOMETHING ABOUT IT BEFORE A BREAKING PART HITS ANOTHER VEHICLE OR CAUSES AN ACCIDENT? I ALSO HAVE FIRST-HAND KNOWLEDGE THAT A FRIEND OF MINE IS EXPERIENCING A VERY...
I NOTICED THE OUTSIDE TRIM AROUND THE SIDES OF THE WINDSHIELD APPEARED LOOSE ON THE DRIVER BUT MOSTLY PASSENGER SIDE OF MY CAR. A FEW WEEKS LATER WHEN I STARTED DRIVING OVER 10 MPH DOWN THE ROAD, I HEARD A NOISE LIKE SOMETHING BEATING AGAINST MY WINDSHIELD. I NOTICED THE RUBBER SEAL AROUND THE WINDSHIELD AND BETWEEN THE TRIM AND THE WINDSHIELD HAD COME OFF AND WAS FLAPPING IN THE WIND AGAINST MY WINDSHIELD AND CAR. THE BODY TRIM IS NOW LOOSE AS WELL. I HAD A LITTLE WATER EVEN LEAK INTO THE CAR. IT WAS VERY DISTRACTING AND ALMOST CAUSED MY WRECK. I HAD TO TEMPORARILY TAPE THE RUBBER TRIM DOWN AS IT KEEPS COMING LOOSE AND GETS WORSE AS YOU DRIVE (WHICH YOU HAVE NO CHOICE WHEN YOU ARE NOT CLOSE TO HOME OR CAN'T GET YOUR VEHICLE IN FOR REPAIRS UNTIL WEEKS LATER).
MY 2013 EXPLORER HAD COME BUBBLES COMING UP ALONG THE EDGE OF THE HOOD. I THOUGHT IT WAS A BODY WORK ISSUE BUT THE BODY SHOP SAID IT IS ACTUALLY CORROSION FROM THE ALUMINUM HOOD. THE CORROSION IS PROGRESSING AND GETTING WORSE. THIS WILL EVENTUALLY LEAVE MY HOOD STRUCTURALLY UNSOUND AND EXPOSE ALL THE INTERNAL COMPONENTS TO THE ELEMENTS FOR DEGRADATION.
WATER LEAK IN BACK OF VEHICLE DUE TO A DEFECTIVE MANUFACTURER'S WELDED SEAM. EVERY TIME THE VEHICLE COMES IN CONTACT WITH (I.E.: RAIN, CAR WASH) WATER LEAKS HEAVILY INTO THE VEHICLE THROUGH THE THIRD ROW SEATBELT HOLE. THE WATER LEAKS INTO VEHICLE WHEN PARKED AND WHEN DRIVING. LEAK WAS NOT NOTICED AT ONSET OR WHEN VEHICLE WAS STILL UNDER WARRANTY.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. DURING INCLEMENT WEATHER (HEAVY RAIN), WATER AFFECTED THE ELECTRONIC COMPONENTS IN THE VEHICLE. BOWDITCH FORD (757-595-2211, LOCATED AT 11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) KEPT THE VEHICLE FOR SEVERAL DAYS FOR DIAGNOSTIC TESTING. THE DEALER DID NOT PROVIDE AN UPDATE ON THE STATUS AND THE VEHICLE WAS NOT REPAIRED. A SECOND DEALER (HALL FORD NEWPORT NEWS, (877) 398-2216, LOCATED AT 12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608) DIAGNOSED THAT THE WATER SHORT CIRCUITED THE SWITCHES AND THE SUN ROOF MOTOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
STEERING IS HARD TO STEER. FEELS LIKE YOU HAVE NO POWER STEERING. DOESN'T HAPPEN ALL THE TIME JUST WHEN YOU TURN THE STEERING WHEEL WHEN DRIVING SLOW. ALSO PAINT ON THE HOOD PEELING OFF. TOOK TO A GARAGE FOR THE STEERING AND THEY SAY IT'S A KNOWN ISSUE BUT NO RECALL.
INTERIOR OF VEHICLE TAKING IN WATER FROM RAIN SHOWERS (NOT EVEN BAD RAIN SHOWERS), WATER IS COMING IN FROM THE ROOF WHERE THE WINDSHIELD MEETS THE ROOF AND ABSORBING AROUND THE SUNGLASS HOLDER/INTERIOR LIGHTS AND DRIPPING DOWN ONTO RADIO/NAVIGATION SYSTEM AND COMPLETELY SOAKS THE FLOOR BOARD ON THE DRIVER'S SIDE. I'VE HAD THE DOOR SEAL REPLACED RECENTLY AND THE DEALER TELLS ME ITS A DIFFERENT ISSUE, WITHOUT EVEN EVALUATING IT. AT ANY RATE THIS WATER COMING INTO THE VEHICLE IS A HUGE ISSUE ESPECIALLY THAT IT'S SITTING IN THE CAR ROTTING EVERYTHING OUT AND DRIPPING ONTO ELECTRICAL SYSTEMS THREATENING THE INTEGRITY OF ANY ELECTRICAL OR DASH OPERATIONS. I'VE RESEARCHED THIS ISSUE AND IT SEEMS TO BE A WIDESPREAD ISSUE THAT NEEDS TO BE ADDRESSED ON A LARGER ISSUE. THIS OCCURRED AFTER SITTING IN MY WORK PARKING LOT ALL DAY THEN I COULD ALSO FEEL IT WHEN DRIVING 35-45MPH TO THE...
OXIDIZING ON FRONT OF HOOD CAUSING THE PAINT TO PEEL
MY DRIVERS SIDE DOOR LATCH FAILED WHILE I WAS DRIVING. THE CAUTION LIGHT CAME ON SAYING DRIVERS SIDE DOOR NOT LATCHED AND MY DOOR STARTED TO OPEN. I PULLED OVER AND COULDN'T GET THE DOOR TO LATCH SHUT. AFTER WORKING WITH IT IT LATCHED SO I COULD GET HOME. THE NEXT TIME I GOT INTO MY DRIVERS SIDE THE SAME THING, MY DOOR WOULD NOT CLOSE. THIS TIME I WAS IN MY DRIVEWAY ATTEMPTING TO LEAVE AND COULD NOT. THE LATCH IT STILL BROKEN, A PIECE OF THE HANDLE ACTUALLY FELL OFF. MY CAR IS IN EXCELLENT CONDITION AND WELL TAKEN CARE OF , KEPT IN A GARAGE , LOW MILES ETC. OUR FRIEND MENTIONED THEIR FORD HAVING A RECALL ON THE DOOR LATCH. DO NOT UNDERSTAND WHY IT WASN'T IMPLEMENTED ON ALL 2013 EXPLORERS.
THE INSIDE SPARE TIRE WHEEL WELL FILLS WITH WATER. THIS APPARENTLY IS AN ENGINEERING ISSUE SINCE I SAW THINGS ONLINE ABOUT IT. MOLD IS AN ISSUE WITH THIS PROBLEM GROWING ON THE WHEEL COVER. WHAT IS BEING DONE TO CORRECT THIS ISSUE
WHEN DRIVING DOWN I-75 HEADED TO WORK, DOING 65 MPH BOTH MY WINDSHIELD TRIMS FLEW OFF MY CAR AN STARTED MAKING A LOUD RATTLING NOISE. IT SCARED THE CRAP OUT OF ME! HOW HAS THIS NOT BEEN RECALLED?
SUBSTANTIAL AMOUNTS OF WATER IS LEAKING INTO THE INTERIOR OF THE VEHICLE WHEN PARKED OR IN MOTION. WATER INTRUDES THU THE FRONT DOME LIGHT, THE SIDE, THE REAR SEAT BELT, AND OTHER AREAS. WATER WAS STANDING IN THE FRONT PASSENGER SEAT FEET AREA AND IT FILLED THE REAR SPARE TIRE WHEEL WELL. HAD PURCHASED EXTENDED WARRANTY FROM THE FORD DEALER WHEN I PURCHASED THE VEHICLE. TOOK IT BACK TO THE DEALER WHO CLEARED THE TWO REAR DRAINS ON THE SUN ROOF, BUT THAT DOES NOT SOLVE THE ISSUE. DEALER RAN DIAGNOSTICS IN A WATER CLOSET THEY HAVE IN THEIR SHOP. DIAGNOSTIC REPORT NOTES "WATER IS FOUND COMING IN FROM THE TAIL GATE BODY SEAMS" DEALER EXPLAINED THAT THE SEAM SEALER IS APPLIED AT THE FACTORY DURING MANUFACTURING PRIOR TO THE PAINTING. APPARENTLY THIS FACTORY SEALER HAS FAILED. UNCLEAR IF SEALER COMPOUND WAS DEFECTIVE, OR WAS IMPROPERLY APPLIED. BOTTOM LINE IS...
THE FRONT HOOD PAINT HAS BUBBLED AND PEELED OFF THE FRONT EDGE. APPEARS TO HAVE BUBBLED IN MORE PLACES, NOW AWAITING EVEN MORE PEELING. OBVIOUSLY A PAINT DEFECT. ALTHOUGH I WILL ENTER A DATE - IT'S BEEN A CONSTANT DEFECT. (SPEAKING WITH OTHER FORD EXPLORER OWNERS - A COMMON COMPLAINT.) #2 ALSO, FOR SEVERAL YEARS THE CAR DRIVER DOOR SENSOR (?) LIGHT (HENCE THE CEILING LIGHTS) STAY ON (ALTHOUGH THE CEILING EVENTUALLY TURNS OFF WHILE DRIVING). THIS INDICATION THAT THE DOOR IS AJAR / NOT CLOSED IS FREQUENT AND OFTEN AND HAS BEEN LOOKED AT BY THE FORD DEALERSHIP IN VIRGINIA SEVERAL TIMES - WITH NO REPAIR / FIX. IT IS NOT CONSTANT BUT FREQUENT.
WE RECENTLY BEGAN SMELLING A PUNGENT 'SULFUR' OR 'ROTTEN EGG' LIKE SMELL THAT COMES AND GOES IN THE INTERIOR CABIN OF OUR EXPLORER WHILE DRIVING THE VEHICLE. TYPICALLY THIS SEEMS TO OCCUR WHILE OR JUST AFTER DRIVING AT FREEWAY SPEEDS/ACCELERATING. WE BELIEVE THIS IS IN LINE WITH OTHER INSTANCES PEOPLE HAVE HAD IN EXPLORERS OF POSSIBLE EXHAUST LEAKS INTO THE INTERIOR CABIN SPACE OF THE VEHICLE. WE HAVE 83,000 MILES ON OUR 2013 AWD 3.5L EXPLORER LIMITED. WE TOOK OUR VEHICLE TO A FORD DEALER UNDER CUSTOMER SERVICE SATISFACTION PROGRAM SERVICE # 17N03, BUT THEY STATED OUR SPECIFIC VIN DOES NOT APPLY TO THIS SERVICE & THUS WOULD NOT COVER THAT SERVICE FIX FOR THIS ISSUE.
Other 2013 FORD EXPLORER Problem Areas
Steering
795 complaints
Unknown Or Other
334 complaints
Engine
223 complaints
Structure
186 complaints
Electrical System
152 complaints
Fuelpropulsion System
120 complaints
Power Train
118 complaints
Suspension
77 complaints
Electronic Stability Control Esc
45 complaints
Engine And Engine Cooling
38 complaints
Vehicle Speed Control
37 complaints
Service Brakes
31 complaints
Visibilitywiper
31 complaints
Fuel System Gasoline
29 complaints
Exterior Lighting
25 complaints
Engine And Engine Coolingexhaust System
22 complaints
Wheels
19 complaints
Air Bags
17 complaints
Seat Belts
17 complaints
Steeringelectric Power Assist System
16 complaints
Back Over Prevention
13 complaints
Back Over Prevention Sensing System Camera
12 complaints
Seats
10 complaints
Visibilitywindshieldcritical Fasteners
10 complaints
Latcheslockslinkagesdoorslatch
8 complaints
Structurebodydoor
8 complaints
Visibilitysunmoon Roof Assembly
8 complaints
Visibilitywindshield
8 complaints
Lane Departure Assist
6 complaints
Latcheslockslinkages
6 complaints
Steeringrack And Pinion
6 complaints
Traction Control System
6 complaints
Back Over Prevention Warnings
4 complaints
Lane Departure Blind Spot Detection
4 complaints
Back Over Prevention Rearview System Braking
3 complaints
Engine And Engine Coolingcooling Systempump
3 complaints
Fuel System Gasolinedeliveryfuel Pump
3 complaints
Service Brakes Hydraulic
3 complaints
Steeringcolumn
3 complaints
Structurebodyroof And Pillars
3 complaints
Visibility
3 complaints
Back Over Preventiondisplay Function
2 complaints
Electrical System Instrument Clusterpanel
2 complaints
Electrical Systeminstrument Panelspeedometerodometer
2 complaints
Engine And Engine Coolingcooling Systemradiator Assembly
2 complaints
Equipment Adaptivemobility
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Forward Collision Avoidance Adaptive Cruise Control
2 complaints
Forward Collision Avoidance Warnings
2 complaints
Latcheslockslinkagesdoorslock
2 complaints
Parking Brake
2 complaints
Steeringhydraulic Power Assistpower Steering Fluid
2 complaints
Structurebodyhatchbackliftgate
2 complaints
Air Bagsfrontal
1 complaint
Engine And Engine Coolingcooling Systemfan
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Forward Collision Avoidance
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
1 complaint
Lane Departure Lane Keep Automatic Steering
1 complaint
Lane Departure Lane Keep Steering Assist
1 complaint
Lane Departure Sensing System Other
1 complaint
Lane Departure Warning
1 complaint
Power Trainautomatic Transmission
1 complaint
Seat Beltsrearotheranchorage
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
1 complaint
Service Brakes Hydraulicpedals And Linkages
1 complaint
Steeringhydraulic Power Assist System
1 complaint
Steeringrack And Pinionmounting Bracket
1 complaint
Steeringrack And Pinionrack
1 complaint
Steeringsteering Control Module
1 complaint
Structurebodytrunk Lid
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Tires
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint