NHTSA Complaint #11172286 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11172286
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	January 17, 2019
Date Filed	January 26, 2019
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY DRIVERS SIDE DOOR LATCH FAILED WHILE I WAS DRIVING. THE CAUTION LIGHT CAME ON SAYING DRIVERS SIDE DOOR NOT LATCHED AND MY DOOR STARTED TO OPEN. I PULLED OVER AND COULDN'T GET THE DOOR TO LATCH SHUT. AFTER WORKING WITH IT IT LATCHED SO I COULD GET HOME. THE NEXT TIME I GOT INTO MY DRIVERS SIDE THE SAME THING, MY DOOR WOULD NOT CLOSE. THIS TIME I WAS IN MY DRIVEWAY ATTEMPTING TO LEAVE AND COULD NOT. THE LATCH IT STILL BROKEN, A PIECE OF THE HANDLE ACTUALLY FELL OFF. MY CAR IS IN EXCELLENT CONDITION AND WELL TAKEN CARE OF , KEPT IN A GARAGE , LOW MILES ETC. OUR FRIEND MENTIONED THEIR FORD HAVING A RECALL ON THE DOOR LATCH. DO NOT UNDERSTAND WHY IT WASN'T IMPLEMENTED ON ALL 2013 EXPLORERS.

Related Complaints for the 2013 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11715770 — February 5, 2026 — Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giv...

#11701562 — November 25, 2025 — My 2013 White Four door Ford Explorer incidents occurred twice on the highway. The end pieces of the front windshield...

#11697110 — November 3, 2025 — I am writing to express concern about the ongoing delay in receiving the remedy for Ford recall 24V031 / 24S02 involv...

#11694850 — October 21, 2025 — Pillar molding driver side

#11685502 — September 6, 2025 — The A-Pillar trim pieces on both sides of the windshield began coming apart while driving on the highway, luckily, a ...

Recent Complaints for the 2013 FORD EXPLORER

#11719103 — STRUCTURE — February 19, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11718232 — UNKNOWN OR OTHER — February 16, 2026 — I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the c...

#11717776 — STRUCTURE — February 13, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11717027 — STEERING — February 10, 2026 — After dropping off my son at school, I turned the steering and suddenly it became very difficult to turn. I was stuck...

#11713707 — STRUCTURE — January 27, 2026 — The contact owns a 2013 Ford Explorer. While driving approximately 70 MPH, the passenger’s side A-pillar trim was blo...