NHTSA Complaint #11697110 — 2013 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11697110 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I am writing to express concern about the ongoing delay in receiving the remedy for Ford recall 24V031 / 24S02 involving the 2011–2019 Ford Explorer (“Exterior A-Pillar Trim May Detach”). My vehicle, 2013 Ford Explorer (VIN: [XXX] ), was inspected by my local Ford dealer, who confirmed that the part is needed but still unavailable. I have been waiting for some time without any clear timeline or communication from Ford about when the repair can be completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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