NHTSA Complaint #11701562 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11701562
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	July 31, 2023
Date Filed	November 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My 2013 White Four door Ford Explorer incidents occurred twice on the highway. The end pieces of the front windshield came off while driving on Hwy. 70 in Durham/Raleigh NC and on hwy somewhere in Raleigh! There was a Sherriff behind me the first time. My concern is the wind noise in my vehicle while driving and safety of the windshield for safety inspection. Crossroads Ford in Wake Forest NC service told me that it can take up to 30-60 days to get the parts for my 2013 Ford. I am disabled and I need my vehicle to be safe for doctor visits. Can the new parts be expedited or no?

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